Charles Hobson Mens & Ladies Wear Reviews

Name: Charles Hobson Mens & Ladies Wear
Address: Spring Street, ,, Spring Street, ,, Easingwold
Rating: 4.93

4.9 Rating 3,921 Reviews

99 %

of reviewers recommend Charles Hobson Mens & Ladies Wear

4.9

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charles Hobson Mens & Ladies Wear:

Charles Hobson's was established more than 40 years ago. We specialize in the sale of top quality clothing from leading British and Continental Manufactures such as Gant, Barbour, Meyer and many more. Our well trained and friendly staff have many years experience in the retail business and are pleased to help customers however best that can be. Today our retail operations have been enhanced by a significant online presence, serving the whole of the UK

Visit Website

Phone:

01347 821545

Email:

team@charleshobson.co.uk

Location:

Spring Street, ,,
Spring Street, ,
Easingwold
YO61 3BJ

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Charles Hobson Mens & Ladies Wear 5 star review on 16th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service ,delivered very quickly and top draw products ! Thank you”

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“Amazing customer service. Ordered, next day delivery, but was wrong size (my fault) Returned for an immediate prompt exchange. Couldn't praise them high enough - thank you”

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“Very good service. Easy to order, kept informed re delivery. Jacket arrived when due. Love it”

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“Very pleased with delivery and quality of Bugatti coat!”

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“Great quality item at a great price. Thanks a lot Charles Hobson!”

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“I ordered a ladies Barbour jacket firstly it was cheaper than other sites but mainly because of the excellent reviews from previous customers. I was not disappointed! It arrived well boxed and well within the time given on ordering. Another very happy customer.”

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“Not menswear, but ladies wear! I ordered a Barbour navy blue long jacket. The process was efficient with good status notifications. The delivery arrived on time, very efficient service. Also, with DPD delivery I’m never disappointed. Thank you. I love Barbour jackets / coats so i will be ordering again.”

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Thank you for this lovely review, we are delighted you are pleased with your purchase and look forward to being of assistance to you again. Kind regards Charles Hobson

“Excellent service and excellent quality thanks”

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“I ordered a Barbour Steve McQueen jacket in two sizes, it arrived promptly and well packaged, I tried on the medium first which was perfect so didn't need to try on the other side in large. I sent the large back first class signed for with Royal Mail, first class was only about £1 more, I received the acknowledgement of receipt from CH in less than 24 hours of the item being posted and received a refund within two days. Excellent experience.”

Helpful Report

Thank you for this descriptive and helpful review. We refund or replace the day we receive a returned item, the time it takes to reach you rests with your financial service provider. We hope this will be the first of many excellent experiences you have with us. Kind regards Charles Hobson

“Vert quick clean, amazingly packed friendly service. Will definitely use this company again.”

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“Great jacket and service would certainly make another purchase from this company.”

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“5 stars rating from myself “ next day delivery packaged extremely well Always a pleasure Thank you for the great service once again Recommend to all”

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“Very pleased with my shopping experience with Charles Hobson menswear jacket ordered weekend arrived Tuesday well packaged with returns label printed which thankfully I didn't need to use keep up the good work kind regards George”

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“Excellent service From beginning to end..kept informed of progress and an excellent barbour jacket arrived safe and sound..”

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“Efficient online purchase with clear package progress monitoring”

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“My recent experience with Charles Hobson was very positive. I had a problem with an item ordered via the website, and received excellent customer care on the telephone: the service was exemplary, with prompt and efficient resolution of the problem via courteous and friendly staff. Proper old-fashioned customer care! Many thanks.”

Helpful Report

Thank you for this descriptive and informative review. We have proper, old fashioned values that we believe will never go out of date; look after our customers, and give the best service we can whether it is face to face in our lovely little shop, over the telephone or by email. We think our lovely customers deserve nothing less. Kind regards Charles Hobson

“Love my jacket! Great price. Fast delivery. Highly recommended :)”

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“Good service good company many thanks. (My previous review was accidentally mixed up with another retailer, who has a very similar name...)”

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“Extremely happy with my purchase of the Duke Barbour jacket. Very easy to order online and arrived very quickly thereafter. The price for a jacket of this quality was the clincher after I'd searched for it on various websites. Will definitely be looking to use Charles Hobson again”

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“I would shop here again and again purely because of the excellent customer service I received. Item had to be returned due to wrong colour being sent out, but the staff were amazing and so apologetic from start to finish (even though it was a packing error from the factory).”

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Thank you for this kind and generous review. It was a bit of a mix up wasn't it but I am so glad we got to the bottom of things. You were extremely patient and understanding in the circumstances. We look forward to being of use to you again. Kind regards Charles Hobson

Charles Hobson Mens & Ladies Wear is rated 4.9 based on 3,921 reviews