Charles Hobson Mens & Ladies Wear Reviews

Name: Charles Hobson Mens & Ladies Wear
Address: Spring Street, ,, Spring Street, ,, Easingwold
Rating: 4.93

4.9 Rating 3,916 Reviews

99 %

of reviewers recommend Charles Hobson Mens & Ladies Wear

4.9

Based on 3,916 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charles Hobson Mens & Ladies Wear:

Charles Hobson's was established more than 40 years ago. We specialize in the sale of top quality clothing from leading British and Continental Manufactures such as Gant, Barbour, Meyer and many more. Our well trained and friendly staff have many years experience in the retail business and are pleased to help customers however best that can be. Today our retail operations have been enhanced by a significant online presence, serving the whole of the UK

Visit Website

Phone:

01347 821545

Email:

team@charleshobson.co.uk

Location:

Spring Street, ,,
Spring Street, ,
Easingwold
YO61 3BJ

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Charles Hobson Mens & Ladies Wear 5 star review on 16th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received a great service from Charles Hobson; my new coat was a very competitive price, the packing was excellent, delivery quick and I much appreciated the handwritten note! Many thanks, Jon.”

Helpful Report

Thank you for your lovely comments, we really appreciate you taking the time to leave them. We hope to be of use to you again. Kind regards Charles Hobson

“Great jacket for walking the dogs.”

Helpful Report

There is no such thing as bad weather, only the wrong clothing and you can't beat a good jacket for walking the dogs. We hope to be of use to you again. Thank you and kind regards Charles Hobson

“Good service quick delivery will use again”

Helpful Report

We look forward to being of use to you again and thank you for leaving this 5 star review. Kind regards Charles Hobson

“Very competitive pricing swift and speedy shipping good communication would recommend and will use again many thanks”

Helpful Report

We appreciate you taking the time to leave this lovely informative review and look forward to being of use to you again. Thank you and kind regards Charles Hobson

“Just a quick note to thank you for the excellent service you provide to customers. I received my order within two business days, and my partner is over the moon with his new Barbour Tourer Duke Wax jacket. The first thing he always does ... looks for the pin badge! Thank you again. Competitive prices and excellent service, sometimes hard to find both in the same company these days, but you do!”

Helpful Report

We are delighted to hear that your partner is pleased with his jacket - pin badge and all. We want your shopping experience with us to be as smooth and pleasant as possible and we thank you for your lovely 5 star review. We hope to be of use to you again. Kind regards Charles Hobson

“The item was provided quickly, in perfect condition and the price was much cheaper than anywhere else. Would use the site again”

Helpful Report

Thank you for this 5 star review. We work hard to keep our prices competitive. We look forward to being of use to you again. Kind regards Charles Hobson

“I will definitely be back for more items of clothing when I need them. The item I bought was £75.00 less than retail price, was delivered free of charge and arrived within 2 days of ordering. 👏🏻👍🏻”

Helpful Report

We work hard to be as competitive as possible and provide a high standard of service to our customers, we value you greatly. We look forward to being of use to you again and thank you for this great 5 star review. Kind regards Charles Hobson

“I had a problem with my address for the order. I rang your customer help line who were a great help and the delivery was absolutely first class. I'll definitely use your store again”

Helpful Report

Thank you for your kind words, our customer help line is actually the shop itself and we are all here to try and make your shopping experience with us as smooth and pleasant as possible. We look forward to being of use to you again. Kind regards Charles Hobson

“Fabulous old fashioned quality service. I ordered a barbour wax jacket. Within less than 24 hours I was informed by email that they had spotted a minor flaw on the one remaining in stock ( and a pic was sent to show me) so I was given the choice of a full refund or wait to see how long a new one might be. I called to make my choice and within the next 24 hours a brand new one was on its way to me and arrived the next day- 3 days after ordering. At all times I had the most exceptional and respctful contact from Charles himself, James and a lady, all of whom were there to make my buying experience perfect and indeed it was. Thoroughly recommended.”

Helpful Report

Thank you for this wonderful, informative review. We hate it when things go wrong but will always do our best to put things right. Most importantly we thank you for giving us the chance to put things right. We hope to be of use to you again. Kind regards Charles Hobson

“Excellent service from charles and his staff. I ordered a barbour jacket in size xl via the internet. It arrive within a very reasonable time but, unfortinately barbour had packed a size large inside xl packaging and jacket was too small. To save time and hassle i decided to take a drive to the shop for an exchange and im very glad i did. The staff were very friendly and apologetic. Gave me a coffee while i tried on the replacement jacket and even brought out other sizes for me to try to ensure i got a perfect fit. This is a wonderful Aladins cave type shop which is much larger on the inside than the shop front would suggest. They have a much larger selection of Barbour products than my local Barbour shop has. They also have a huge stock of products from other related quality leading brands. The choice of menswear is much larger than ladies apparel although the ladiess section is by no means shabby! Visiting this store is a must for anyone who enjoys wearing classically styled country clothing.”

Helpful Report

What a lovely review, thank you so much for taking the time to share your experience and paint such a wonderful picture of our shop. Another bonus is that Easingwold offers free parking to visitors. The kettle will always be on for you :) We hope to see you again sometime in person or online. Kind regards Charles Hobson

“I received excellent service from Charles Hobson and would like to give particular thanks to James, for quickly responding to several questions about the Barbour Lutz jacket that I went on to purchase. The jacket arrived very quickly and was perfect. I will definitely look to use again Many thanks”

Helpful Report

James is an absolute star and is lovely to everyone, we are lucky to have such a kind and knowledgeable colleague. We will pass on your nice comments. We look forward to being of service to you again. Kind regards Charles Hobson

“Absolutely fantastic service from start to finish. "Handwritten" note was a great touch. Would definitely buy again from you and recommend to others.”

Helpful Report

We really appreciate you taking the time to leave this lovely review and thank you for your recommendation. We look forward to being of use to you again. Kind regards Charles Hobson

“I bought two wax jackets, one for my son and one for my son-in-law and their happiest boys on the planet. Love them. The service was amazing. Will always use Charlie Hobbs menswear for future.”

Helpful Report

We are delighted that your boys are pleased with your purchases, we do like a happy customer. Thank you for this wonderful review, we look forward to being of use to you again. Kind regards Charles Hobson

“Ordered a pair of Barbour boots that were low/out of stock on many other sites unless you were prepared to pay the very high RRP of £130. A saving of £30 made and boots arrived into my chosen PO within days and well packaged entirely in recyclable materials. Thank you”

Helpful Report

We are delighted you found us and thank you for leaving this lovely informative review. We hope to be of use to you again. Kind regards Charles Hobson

“Communication was great. Very happy with the jacket. Fast delivery. Would definitely recommend.”

Helpful Report

Thank you for your recommendation, we value it greatly. We hope to be of use to you again. Kind regards Charles Hobson

“Charles Hobson do not respond to emails”

Helpful Report

We are very puzzled by your comments as we only have one email from you where you are asking for a "generous discount". As our website is already generously discounted on a regular basis we did not feel the need to respond. We are delighted, however, that you were very pleased with the service and delivery of the jacket you bought from us as detailed in your email. We are very sorry that our failure to respond to your email asking us to offer you a discount in the future has caused you to only award us 1 star. Kind regards Charles Hobson

“Good price, fast delivery, excellent customer services. Cannot fault. Highly recommended.”

Helpful Report

“Bought a barbour jacket from these, arrived very quickly and extremely happy with the product. Can't fault the service.”

Helpful Report

Providing a good service is our main objective. Thank you for this 5 star review, we hope to be of use to you again. Kind regards Charles Hobson

“I was looking for a Barbour jacket and found the one I wanted on the Charles Hobson website at a great price. I had a query regarding delivery and rang the company who sorted that out very quickly. The jacket arrived 3 working days later. Very impressed”

Helpful Report

We are always happy to communicate with our customers to ensure you have a great experience when shopping with us. Thank you for your informative review, we hope to be of use to you again. Kind regards Charles Hobson

“Great products & a great service experience”

Helpful Report

We are very pleased you thought we were great, thank you for your lovely review. We hope to be of use to you again. Kind regards Charles Hobson

Charles Hobson Mens & Ladies Wear is rated 4.9 based on 3,916 reviews