Charles Hobson Mens & Ladies Wear Reviews

Name: Charles Hobson Mens & Ladies Wear
Address: Spring Street, ,, Spring Street, ,, Easingwold
Rating: 4.93

4.9 Rating 3,916 Reviews

99 %

of reviewers recommend Charles Hobson Mens & Ladies Wear

4.9

Based on 3,916 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charles Hobson Mens & Ladies Wear:

Charles Hobson's was established more than 40 years ago. We specialize in the sale of top quality clothing from leading British and Continental Manufactures such as Gant, Barbour, Meyer and many more. Our well trained and friendly staff have many years experience in the retail business and are pleased to help customers however best that can be. Today our retail operations have been enhanced by a significant online presence, serving the whole of the UK

Visit Website

Phone:

01347 821545

Email:

team@charleshobson.co.uk

Location:

Spring Street, ,,
Spring Street, ,
Easingwold
YO61 3BJ

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Charles Hobson Mens & Ladies Wear 5 star review on 16th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's Friday its raining but charles hobson have saved my very soggy day. A fabulous barbour jacket ( delivered free within 3 days I might add) was waiting for me when I got home. So bring on the the glorious and notorious wet Yorkshire autumn because I can't wait to to wear this delight of a jacket . Charles Hobson Menswear truly a superb service.”

Helpful Report

Brilliant! Thank you for this wonderful review, we are delighted you are pleased with your new jacket, we are sure you will look very swish and feel cosy. We hope to be of use to you again. Kind regards Charles Hobson

“Lovely shirt. Excellent quality. Bought as a Christmas gift. Sent really quickly and packaged well. Great Service!”

Helpful Report

“Placed an order on Sunday afternoon and item arrived on Monday. First class service from start to finish. The hand written note accompanying order a personal touch all to often missing in this increasingly digital age. On top of that item (a barbour jacket) was around £40.00 cheaper than anywhere else online. Thoroughly recommended.”

Helpful Report

Thank you for this wonderful review, although we must tell you that your timescale may be a little out as we do not work on a Sunday, but we do work hard to get your orders turned around and shipped as fast as we can. We value your custom greatly and work hard to be competitive. We hope to be of use to you again. Kind regards Charles Hobson

“Whether it be online or visiting the shop in person, the service the customer receives is always first class.”

Helpful Report

Well you deserve nothing less! Thank you for your lovely comments, we really appreciate you taking the time to leave this review. We look forward to being of use to you again. Kind regards Charles Hobson

“A very good product,just as described, and delivered very quickly.”

Helpful Report

We are very pleased to hear all was well with your purchase and thank you for this 5 star review. We hope to be of use to you again. Kind regards Charles Hobson

“Good friendly advice, excellent service, prompt delivery, can not fault”

Helpful Report

Thank you for your lovely review, we are so glad you were happy with your shopping experience with us. We hope to be of use to you again. Kind regards Charles Hobson

“Excellent service”

Helpful Report

Thank you for this 5 star review. We hope to be of use to you again. Kind regards Charles Hobson

“We have shopped either on line or in the shop for several years. On each occasion the service has been of the highest standard. The knowledge and assistance shown to purchase clothes that are right for the wearer has been impeccable from all the staff. The business manages to retain a modern slant alongside the more traditional one.”

Helpful Report

Thank you for taking the time to leave this wonderful review, we appreciate it greatly. We value all our customers, both in person to our lovely shop in Easingwold and through our website, and we love the positive interactions we have with you all. We look forward to your next visit... the kettle will be on. Kind regards Charles Hobson

“Everything is at the highest level. I am satisfied with my order.”

Helpful Report

What a wonderful way to describe our service, thank you very much. We are glad to hear you are satisfied with your purchase and we hope to be of use to you again. Kind regards Charles Hobson

“Ordered boots for my husband, they arrived promptly and with a personalised message. They were too big and so were exchanged without fuss. The whole process was so seamless and expedient it was almost as though I had been seen in person. Fantastic and will use again.”

Helpful Report

Thank you so much for this delightful review, we value your feedback greatly. We look forward to being of use to you again. Kind regards Charles Hobson

“Quick reliable service”

Helpful Report

As your online shopping experience should be. Thank you for leaving this 5 star review, we hope to be of use to you again. Kind regards Charles Hobson

“Not seeing the item when you buy online its difficult to know if the item your buying is perfect for you i recently bought a pair of shoes but they were not quite right when they arrived i was disappointed that I had to foot the bill to return these to them at considerable cost not a great experience and cost me money just to try them on be aware of that when you purchase from this site.”

Helpful Report

Hi Michael. This is most disappointing to receive such a negative review for something that is made very clear in our terms and conditions. We are a very small, independent business, and we simply could not afford to offer a free returns service so that customers can purchase and return products entirely at our expense just to be able to try them on. As you can imagine, this would likely lead to an influx of orders at an extremely high returns rate, which we would not be able to absorb the financial burden of. We are doing our best to compete in a market where global chains are dominating, and it is extremely upsetting to receive the lowest possible review score for an element of our online store that is made quite plain to potential customers well before they make a purchase. We're sorry that you were so disappointed by this, but thank you for shopping with us in the first instance. Kind regards, Charles Hobson

“Good experience, item arrived quickly, as ordered and well packaged.”

Helpful Report

Thank you for this lovely review, we are pleased to hear you are happy with your purchase from us. We hope to be of use to you again. Kind regards Charles Hobson

“Happy with product i purchased . It was as described . Fairly straight forward transaction following clarification of sent confirmation e mail.”

Helpful Report

We are pleased to hear that you are happy with your purchase and thank you for leaving us a review. We hope to be of use to you again. Kind regards Charles Hobson

“Great Service from charles Hobson”

Helpful Report

We do our best, and thank you for taking the time to leave this 5 star review. We hope to be of use to you again. Kind regards Charles Hobson

“Easy to use website. The garment I ordered arrived quickly with easy instructions to make a return, where required.”

Helpful Report

Thank you for this lovely, informative review. We hope to be of use to you again. Kind regards Charles Hobson

“Very efficient service and at a good price”

Helpful Report

Thank you for taking the time to leave this nice, 5 star review. We hope to be of use to you again. Kind regards Charles Hobson

“I ordered a Barbour jacket for my husband as the price was considerably less than other sites! Not only was the price good but it was delivered promptly and well packaged!”

Helpful Report

We work hard to be competitive and offer great value and service and we thank you for this lovely review. We hope to be of use to you again. Kind regards Charles Hobson

“Received exactly what I'd ordered. Arrived well packaged and quickly. They have a good selection of menswear. Would definitely look to use them again.”

Helpful Report

Thank you for this lovely, informative review. We look forward to being of use to you again. Kind regards Charles Hobson

“Excellent customer service ~ Miriam was so very helpful when I called the store to clarify the colour online. Dispatched promptly and priced very competitively. 100% recommended! Thank you.”

Helpful Report

We want you to be happy with your purchase and we will always try to help in any way we can. Thank you for trusting us, and thank you for this wonderful review - it made Miriam blush. We hope to be of use to you again. Kind regards Charles Hobson

“A really lovey experience. Top product for an excellent price, amazing service. The handwritten note was a nice touch.”

Helpful Report

We are delighted to hear all was well with your purchase from us and all was as it should be. Thank you for this glowing review, we hope to be of use to you again. Kind regards Charles Hobson

Charles Hobson Mens & Ladies Wear is rated 4.9 based on 3,916 reviews