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Charles Clinkard Reviews

4.8 Rating 48,835 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
44,607
 Metrics Info
4.8
Based on 48,835 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

Charles Clinkard 5 star review on 22nd April 2025
A
Charles Clinkard 5 star review on 11th April 2025
C
Charles Clinkard 1 star review on 4th April 2025
J
Charles Clinkard 5 star review on 26th February 2025
H
Charles Clinkard 5 star review on 6th February 2025
R
Charles Clinkard 5 star review on 29th January 2025
G
Charles Clinkard 5 star review on 17th December 2024
A
292
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
M
Verified Buyer
“I ordered a pair of Skechers size 5 Bobs squad Chaos women's slip in trainers. Very comfortable and lightweight. Arrived promptly. I have bought a few pair of shoes from this company and had no problems.”
Helpful Report
Posted 1 week ago
J
Verified Buyer
“Fast, efficient service. The shoes look lovely and are very comfortable. Thank you”
Helpful Report
Posted 1 week ago
J
Verified Buyer
“Very happy with boots purchase. Arrived quickly.”
Helpful Report
Posted 1 week ago
M
Verified Buyer
“Happy you have a good selection of wide fitting, size 3 shoes in stock, difficult in shops. Shoes arrive quickly and easy to return if problems.”
Helpful Report
Posted 1 week ago
G
Verified Buyer
“Thrilled with these sandals in navy blue.. so comfortable and glad to find ones without toes showing. I’ve had shoes from this company before and love the quality.. would recommend.”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Excellent response to purchase and tracking of delivery. Very pleased with shoes on arrival.”
Helpful Report
Posted 1 week ago
P
Verified Buyer
“In the past have been able to purchase my size 9s with ease. Now it’s getting more difficult with less stock available.”
Helpful Report
Posted 1 week ago
C
Verified Buyer
“1st ordered from Charles Clinkard - I got a pair of Lelli Kelli canvas trainers for my Daughter. We were even sent a matching hairband and some Lelli Kelli socks. Super quick delivery and excellent customer service when we had a small query.”
Charles Clinkard 5 star review on 11th April 2025
Helpful Report
Posted 1 week ago
V
Verified Buyer
“Good service, assistant really helpful, order arrived quickly = happy customer”
Helpful Report
Posted 1 week ago
V
Verified Buyer
“Charles Clinkards has been my. Favourite shoe shop since they opened in Newcastle upon Tyne many years ago, I now live in Warwickshire and know I can order online and receive my orders without any problems”
Helpful Report
Posted 1 week ago
Mrs
Verified Buyer
“Excellent service thank you”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Superb service, spoke to a person, what a treat !”
Helpful Report
Posted 1 week ago
J
Verified Buyer
“Great selection of footwear. Fast delivery.”
Helpful Report
Posted 1 week ago
M
Verified Buyer
“Prompt service and lovely shoes 👏👏👏”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“I have found this company’s online services to be very efficient. There is a lot of choice in what they offer. I was very disappointed when their Guildford store closed like so many other lovely shops.”
Helpful Report
Posted 1 week ago
R
Verified Buyer
“Still haven't received my item”
Helpful Report
Posted 1 week ago
Thank you for taking the time to leave us a review. Please accept my apologies you have not received your order. Looking at the tracking the address was not entered correctly and so your parcel has been returned to sender. A member of our Customer Service Team will be in touch with you shortly. If you can provide your address, we can redispatch this as soon as possible. Alternatively, you can let us know if this order is no longer required, we can issue a full refund. I am sorry for any inconvenience caused but hope we can resolve this as soon as possible. Kind regards, Hannah, Customer Services
Posted 1 week ago
J
Verified Buyer
“Handbag which is a Birthday present for my Wife arrived just right for my Wife's Birthday She is very pleased and satisfied with the bag and when we phoned to arrange a delayed shipping because we were away the call assistant arranged this and the carrier kept us informed of the progress of the delivery.”
Helpful Report
Posted 1 week ago
O
Verified Buyer
“I find the staff in Cheltenham very helpful. The idea of returning a pair of shoes after 365 days not a good in my view. Surely after a few weeks you would know if they were suitable.”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Easy to navigate website, quick standard delivery, well packed shoes Pleased with my shoes.”
Helpful Report
Posted 1 week ago
Y
Verified Buyer
“Not happy still not got order one one pair out of stock”
Helpful Report
Posted 1 week ago
Thank you for taking the time to leave us a review. We advise 2-5 working days for orders to be dispatched with our Standard Delivery service. Your order has now been sent and you should have received an email with your tracking number. I apologise for any inconvenience caused with one item not being available, but hope you are pleased with your order when it has been received. Kind regards, Hannah, Customer Services
Posted 1 week ago
Charles Clinkard is rated 4.8 based on 48,835 reviews
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