Charles Clinkard Reviews

Name: Charles Clinkard
Address: Eveline House, Cannon Park Way, Middlesbrough, Middlesbrough
Rating: 4.76

4.8 Rating 47,641 Reviews

96 %

of reviewers recommend Charles Clinkard

4.8

Based on 47,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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Charles Clinkard 5 star review on 29th November 2024

Charles Clinkard 3 star review on 18th November 2024

Charles Clinkard 5 star review on 15th November 2024

Charles Clinkard 5 star review on 14th November 2024

Charles Clinkard 1 star review on 8th November 2024

Charles Clinkard 5 star review on 4th November 2024

283

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Polite helpful staff at the Summertown, Oxford branch.”

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Posted 5 days ago

“Really comfortable and great looking/ fitting footwear”

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Posted 6 days ago

“Nice efficient company to deal with”

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Posted 6 days ago

“I have bought from Charles Clinkard before and couldn't remember the name. I was over the moon when Amazon directed me there again. As I am an amputee, zipped boots are a must so they were added to my basket. Trainers/classy flats were then added. I won't be forgetting the name again!! I bow down to you!”

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Posted 6 days ago

“I was well impressed with the web site, decided to get my shoes delivered to the store. Email to let you know purchase had arrived staff are on their game enjoyable experience well done.”

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Posted 6 days ago

“There was a wide range of boots to choose from but I informed the assistant who served me about my difficult feet (wide with a high instep) and she worked very hard to find something suitable. She was patient, friendly and professional despite serving a number of customers at once. It was a successful shopping experience for me.”

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Posted 6 days ago

“Service was excellent in the Eldon Square store. They didn’t have the size I required but ordered them online for me and arranged delivery to my home address. A couple of minus points….. I could have got an extra 10% off if I had ordered direct….the delivery via Royal Mail was chaotic.”

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Posted 1 week ago

“Excellent, good value for money”

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Posted 1 week ago

“Very efficient and easy to deal with company. Excellent products but unfortunately small on my feet. Returned money was prompt and efficient.”

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Posted 1 week ago

“Beautiful slippers but sadly too big.”

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Posted 1 week ago

“I ordered the Frank Wright Armstrong Mens Chelsea Boots for £60, which was delivered to me on 30th November. Today, on their very first wear, I discovered that the soles of both shoes are damaged. My role is primarily desk-based, and I only walked approximately 2,800 steps today, with about 300 of those steps taken outside the office. This limited use highlights the unexpected inferiror quality issue. Got in touch with Customer services, send them photos the next morning and they have asked to send it back to investigate and they now need 3 / 4 working days to investigate and get back to me. This is a festive time, with so many parties around and now I have to wait for the team ti investigate which can be done in just a day.”

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Posted 1 week ago

Thank you for taking the time to leave a review on your recent purchase. I am sorry to see the damage that has happened after just one wear. It is our standard procedure to see the shoes to accurately assess and decide on the next steps. I apologise if you are unhappy with this the timeframe but please be assured our returns team work hard to have orders processed as quickly as possible. Once your order has been received we will contact you advising the next steps. Kind regards, Hannah, Customer Services

Posted 1 week ago

“Excellent choices a wide range . Order responded to quickly and although I required to return the item thecreplacementbarrived timely.”

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Posted 1 week ago

“Excellent service.”

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Posted 1 week ago

“In shop and online service was over & above. Thank you everyone for such pleasant & helpful transactions.”

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Posted 1 week ago

“Very good service and the Shoes are very good too.”

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Posted 1 week ago

“The boots are fine as I have big feet and small calves which make boots a problem. Very comfortable .”

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Posted 1 week ago

“Excellent customer service throughout.”

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Posted 1 week ago

“Excellent quality of shoes for sale in the shops and staff are exceptional. I'm always happy to drive 35 miles to go to Charles Clinkard in preference to local shoe shops where I live. I can't thank the staff enough for their patience in doing their best to help me find a comfortable pair of shoes and have been pleased with everything I have bought and worn.”

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Posted 1 week ago

“Exactly as advertised. Perfect fit and high quality shoes.”

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Posted 1 week ago

“I've bought these slippers before and are really comfortable so decided on a second pair. The first pair are still going strong although I bought them sometime ago just a bit worn round the edges.”

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Posted 1 week ago

Charles Clinkard is rated 4.8 based on 47,641 reviews