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Charles Clinkard Reviews

4.8 Rating 48,835 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
44,607
 Metrics Info
4.8
Based on 48,835 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

Charles Clinkard 5 star review on 22nd April 2025
A
Charles Clinkard 5 star review on 11th April 2025
C
Charles Clinkard 1 star review on 4th April 2025
J
Charles Clinkard 5 star review on 26th February 2025
H
Charles Clinkard 5 star review on 6th February 2025
R
Charles Clinkard 5 star review on 29th January 2025
G
Charles Clinkard 5 star review on 17th December 2024
A
292
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Online purchase super quick process and delivery -”
Helpful Report
Posted 6 days ago
Anonymous
Verified Buyer
“Easy to place order online & delivery leadtime could not ask for better with everything delivered as per stated on the PO acknowledgement.”
Helpful Report
Posted 6 days ago
P
Verified Buyer
“Great selection of goods, friendly staff.”
Helpful Report
Posted 6 days ago
C
Verified Buyer
“Very speedy delivery. Very prompt reimbursement for return”
Helpful Report
Posted 6 days ago
G
Verified Buyer
“I can’t review the shoes I bought as I have not yet received them. I have had an invoice and paid it but no confirmation of order which the initial invoice says that shows my order has been accepted. I didn’t pay for delivery but expected to get them before 10 days later”
Helpful Report
Posted 6 days ago
Thank you for leaving us a review. Your order was dispatched the day after it was placed and sent to our Wilmslow branch as requested. They have confirmed it is waiting for you instore. We attempted to contact you using the email and phone number provided but I am sincerely sorry if these notifications were not received. Our Customer Service Team is available 7 days a week so if you ever have queries regarding an order, please do not hesitate to contact us and we are happy to help. Kind regards, Hannah, Customer Services
Posted 6 days ago
S
Verified Buyer
“Ordering was easy and tho part of my order was too big , I checked at my local store who had the smaller size . They saved me them so that I could go collect them and arranged for the too big pairs to be returned for me . That is fantastic service, thankyou”
Helpful Report
Posted 6 days ago
N
Verified Reviewer
“Superb personal service in the shop, with excellent knowledge of what is available, and what I was looking for, then producing lots of options for me to try on, so that I bought what I am very happy with! There's no substitute for going into a shop and trying clothing on.”
Helpful Report
Posted 6 days ago
J
Verified Buyer
“Lovely shoes but I do not think they fit to size. I almost always need size 2 and these are 2.5 so I thought I might need heel grips but in fact I'm using shoes stretchers on them as they feel too tight in the length only.”
Helpful Report
Posted 6 days ago
T
Verified Buyer
“Collected order from local shop. Love the style and colour and appreciated thorough listing on website ie that insole was removable as I use an insole.”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Excellent speedy service”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Staff at the Chichester branch brilliant in terms of suggestions and not tiring of bringing out multiple styles and sizes to try!”
Helpful Report
Posted 1 week ago
B
Verified Buyer
“As usual good service. I am now wearing my 3rd or 4th pair of what I call my Summer Slippers. Not cheap, but worth the money for comfort & coolness.”
Helpful Report
Posted 1 week ago
S
Verified Buyer
“I liked the style but don’t recall seeing anything in details online that said they were canvas. So having to keep cleaning them won’t work for me. Delivery was very good and returns system excellent.”
Helpful Report
Posted 1 week ago
T
Verified Buyer
“The delivery was on time, and I am very happy with my purchase. Good job! Thank you.”
Helpful Report
Posted 1 week ago
Mrs
Verified Buyer
“Lovely shop and website. Online orders are excellent. Fast delivery and well packaged. The points and reward system is an added bonus.”
Helpful Report
Posted 1 week ago
S
Verified Buyer
“Hello, I am really disappointed because after a purchase I received a tracking number (RS467788926GB) on April 3rd and a link to the Royal Mail website and it is not possible to track the parcel. I still do not know where it is. The following day in the website of the Post Office of my city said it was on its way but nothing else until today (April 15th) I sent two e-mails to two different e-mail addresses to Charles Clinkard and none of the friendly Customer Services team on sales or help@clinkard.co.uk answered. I do not understand why now you are interested in a review which, obviously, will not be the best. Thank you.”
Helpful Report
Posted 1 week ago
Thank you for taking the time to leave us your feedback. I have been unable to find any correspondence in our inbox but I apologise if you have been left without any responses. With international deliveries, we advise 25 working days for delivery from the point of dispatch. Your order left the UK on the 4th April and the tracking updated once it was scanned by your country's delivery partner. The time in-between is whilst it is in transit and progressing through customs. Again, I am sorry for any disappointment caused but please be assured our Customer Service Team is available 7 days a week and can be reached by phone, email or live chat service on our website. Kind regards, Hannah, Customer Services
Posted 6 days ago
Anonymous
Verified Buyer
“Very helpful staff - and an excellent selection of footwear. Zigzag is a bit tricky! Their system would not let me purchase a returns label for the 2nd delivery I had - ie my order was sent in two separate deliveries. Why should Zigzag refuse to issue a second label when each one is being paid for?? My enquiry form to them was nor acknowledged nor replied to. I telephoned Charles Clinkard and a helpful member of staff issued a label & took payment which was a great telief!”
Helpful Report
Posted 1 week ago
L
Verified Buyer
“Prompt delivery as usual. Beautiful comfy Gabor sandals.”
Helpful Report
Posted 1 week ago
C
Verified Buyer
“I love the choice of footware available at Charles Clinkard so I always check out their site. Orders are always well packaged and received promptly. Returns are now simple by using the returns portal to print out a prepaid label. I like this facility and the refunds are prompt.”
Helpful Report
Posted 1 week ago
J
Verified Buyer
“Beautiful footwear... always very happy with my purchases... delivery quick and easy”
Helpful Report
Posted 1 week ago
Charles Clinkard is rated 4.8 based on 48,835 reviews
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