Charles Clinkard Reviews

Name: Charles Clinkard
Address: Eveline House, Cannon Park Way, Middlesbrough, Middlesbrough
Rating: 4.76

4.8 Rating 48,206 Reviews

96 %

of reviewers recommend Charles Clinkard

4.8

Based on 48,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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Charles Clinkard 5 star review on 29th January 2025

Charles Clinkard 5 star review on 17th December 2024

Charles Clinkard 5 star review on 29th November 2024

Charles Clinkard 3 star review on 18th November 2024

Charles Clinkard 5 star review on 15th November 2024

287

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like to thank Charles Clinkard return's department and delivery services for dealing so promptly with firstly my complaint or the quantity of my faulty product which was a pair of my husband's Rieker Lyle Boots size 7:5. As frequent customers of your store in Milton Keynes we came in around a year ago and purchased his first pair of the above item at a cost of around £79. These were for him to wear for work as he is standing on his feet a lot and we have both always prioritised comfort for our feet he was extremely pleased that the above boots were comfortable from day one. However after only around 6 months both of the sole's of his boots had started to come away from the upper leather with one of them completely off the whole sole of his boot by the time he had returned home (having completely wet feet from his short walk back to his car when returning home). He was so distraught when he came home as at the time he was suffering from extreme anxiety as a result of being made redundant from his previous position of over 30 year's and after a long period of unemployment was finding it difficult to have started a new job in a completely different career to his previous positions. I quickly got on line and ordered the identical pair of boots and paid extra for them to arrive the following day on order number 93186726 on 12th June 2024. These boots had the exact fault and I had to return them to yourselves and order another pair on order number 93372139 again payment for next day service for him to wear for work. The returned pair I have been told has been refunded onto my card but unfortunately I don't yet know the amount as it wasn't shown on the email I received to tell me this had been done, I won't know until my next card statement arrives. After receipt of the third pair of boots we will still be returning to your Milton Keynes store for him to find an alternative pair of boots that hopefully will be satisfactory for him to wear for work that will hopefully be lasting him at least 12month with reliable comfort and quality.”

Helpful Report

Posted 7 minutes ago

“very helpful staff as always and lovely shoes!”

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Posted 21 minutes ago

“Beautiful shoes, very soft, I had to return as they were to wide for me.🌸”

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Posted 1 hour ago

“Wonderful service, super fast delivery, and the shoes were a great price”

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Posted 2 hours ago

“Easy, straightforward, good quality”

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Posted 2 hours ago

“My order for a pair of Padders shoes was delivered earier than expected and were as advertised. I would use Charles Clinkard again as the purchasing process was very easy.”

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Posted 3 hours ago

“I ordered a pair of sandals from Charles Clinkard @£59.99. They arrived promptly and were what I wanted. However the shoebox showed a price of £53.99. I messaged Charles Clinkard to ask why the shoes were more expensive on the website than on the box. I was refunded £6 but not given any explanation as to the discrepancy in price. I have ordered from Charles Clinkard quite a lot in the past but this has really put me off ordering from Charles Clinkard in future as it was just chance I noticed the price on the box. It makes me wonder whether I have been overcharged in the past or might be in the future”

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Posted 3 hours ago

“Great shoes and easy order came within 2 days,very impressed x.”

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Posted 15 hours ago

“Ordered shoes to match my outfit for my daughters wedding. Beautiful colour, comfortable shoes. Extremely quick delivery.”

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Posted 16 hours ago

“Excellent quality product & very prompt delivery. Thanks”

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Posted 18 hours ago

“Shoes for my grandson available to pick up at my local store within 3days of ordering.”

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Posted 19 hours ago

“First class service”

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Posted 19 hours ago

“Excellent service, lovely Boots which are stylish, comfortable and good quality. Witney staff friendly, helpful and nothing was too much trouble. Thank you for your help 😊”

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Posted 19 hours ago

“Always prompt with delivery and keeps you up,to date with order.”

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Posted 20 hours ago

“Execellent really comfy boots”

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Posted 20 hours ago

“Shoes were delivered within a couple of days. Very pleased with them and a good fit”

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Posted 20 hours ago

“Wanted a shoe for the evening and this fitted the bill and fitted great”

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Posted 22 hours ago

“Excellent shoes and first class service”

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Posted 1 day ago

“very pleased with these Boots very comfortable also quick delivery”

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Posted 1 day ago

“Fab shoes hadn't see this brand before, so thanks for introducing. Arrived well packaged, no problems”

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Posted 1 day ago

Charles Clinkard is rated 4.8 based on 48,206 reviews