CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.47

4.5 Rating 1,426 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,426 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“really helpful friendly and a shame we couldnt work together....Beverley was who i spoke to xx”

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Posted 3 years ago

“Excellent responses to our one advert so far, and very helpful staff”

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Posted 3 years ago

“The support we have received from our account manager has been excellent. Jules answered my phone calls and emails straight. She dealt with my questions in a very helpful and supportive way. Jules customer care is top quality, thank you!”

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Posted 3 years ago

“Extremely helpful, clear and concise.”

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Posted 3 years ago

“Beverley answered my phone call straight away and was really efficient and helpful in dealing with my enquiry. Very refreshing, thank you!”

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Posted 3 years ago

“Quick and friendly response from the team. Always happy to work with them.”

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Posted 3 years ago

“Helped me with placing an Ad which was a bit challenging for me.”

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Posted 3 years ago

“Very quick response to request to change the job title in our advert. Excellent service!”

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Posted 3 years ago

“only 3 responses. None of which proceeded.”

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Posted 3 years ago

Hi Maria, it's very disappointing to hear that you have not managed to recruit through CharityJob, so I have asked your account manager to contact you to discuss this. Best wishes, Beverley

Posted 3 years ago

“Easy to create a new job and add on line, great phone support if you have questions, and we had a good response from candidates.”

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Posted 3 years ago

“Faye Nicholson was great, very helpful indeed. However we had a vey poor response to this advertisement”

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Posted 3 years ago

Hi Stephen, it's very disappointing to hear that your vacancy did not attract the number of application you were hoping for, so I have asked your account manager to contact you to discuss this. Best wishes, Beverley

Posted 3 years ago

“Excellent service and very helpful”

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Posted 3 years ago

“Jules was a great agent and answered all my queries promptly and accurately. She made the job posting process really easy and was also a pleasure to speak with.”

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Posted 3 years ago

“Beverley Devine was really helpful in supporting me as a recruiter. The best thing was that I was able to speak to a real person and not be given a list of phone options or asked to fill in a form on email. Contacting Charity Job by telephone was easy to do and easy to locate the number on the website.”

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Posted 3 years ago

“Excellent service, all queries answered straight away. easy to up load job with the right support.”

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Posted 3 years ago

“Really easy to use and very helpful staff made the whole process simple.”

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Posted 3 years ago

“Easy enough to post but poor number and quality of candidates didn't justify the cost”

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Posted 3 years ago

“Auto-enrolment to receive marketing emails is a requirement of creating an account with CharityJob... This is very, very poor practice. Does this even meet GDPR compliance!? If I want marketing emails I should be able to select/deselect them as I create the account and not be forced to accept receiving them until I've first setup an account, then been bombarded with 💩, which subsequently prompts me to go on the hunt for how to turn these d4mn things off. I've got an idea... let's bombard our clients with junk emails they don't want. Emails that will get in the way of them seeing when people have actually applied for jobs. What a great idea. NOT. Feedback was given and the company seemed non-fussed by this. Also the incessant up-sell to cross promote your advert to other sites - surely I am paying this site enough to host and promote the job. Or are CharityJob suggesting their service/reach is so poor I also need to look elsewhere to find candidates. The mind boggles. It's all about short term wins though hey, and the old school marketing and sales mindset. Sad, sad times.”

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Posted 3 years ago

Hi Anonymous. Thanks for raising your concerns. I know you spoke with one of our Account Managers regarding this issue & after listening to the call, I thought the matter had been dealt with to your satisfaction. I'd love to talk to you further about it and have left a message with my direct line asking you to call me. I do hope to hear from you soon. Thanks. Martin Sheldon ( Sales Director)

Posted 3 years ago

“I have always had a prompt and great service from Charity Job. I would definitely recommend them.”

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Posted 3 years ago

“Extremely prompt and clear information from Judith.”

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Posted 3 years ago

CharityJob is rated 4.5 based on 1,426 reviews