CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.47

4.5 Rating 1,426 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,426 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really dissappointed that we didnt get one application via Charity Jobs. We had this advertised with you for 2 and half weeks and not one application. Placed the advert with Indeed for 6 days and have received 45 applications. Would seriously consider not advertising in the future with Charity Jobs”

Helpful Report

Posted 3 years ago

Hi Deborah, We are truly sorry that you had to leave a negative review for us. It’s very disappointing to hear that you did not manage to recruit through CharityJob even with such good job stats, over 1,250 views and 42 clicks on apply. I understand your CharityJob Account Manager spoke with you last week and discussed the different application methods selected on both job boards, accepting CVs via Indeed but not via CharityJob. Your CharityJob Account Manager will be back in contact shortly to address the issues raised in my reply. Best wishes, Beverley

Posted 3 years ago

“excellent quick service :)”

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Posted 3 years ago

“Beverley is always so supportive & responds quickly”

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Posted 3 years ago

“Since the start of the relationship about ten months ago, Jules has been tremendously helpful, in every way”

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Posted 3 years ago

“You've been so helpful, thank you!”

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Posted 3 years ago

“Jules is always so friendly and upbeat. A joy to deal with!”

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Posted 3 years ago

“Excellent service. Superb assistant from Senior Account Manager Judith”

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Posted 3 years ago

“Not the first time that I have used CharityJob. Always a speedy, helpful response from Judith..”

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Posted 3 years ago

“I tried to delete my account, to prevent the number of emails, but they told me I have an account, and i need to close it, but there is no link I can find. Not Happy. Typical Marketing ploys. ☹️”

Helpful Report

Posted 3 years ago

Hi Glyn, We are truly sorry that you had to leave a negative review for us. Could I please try and address the issue here. We received your email today at 7.29am: I want to unsubscribe, so I don’t get emails anymore. You don’t seem to have this option, as required by law, unless it is hidden somewhere, so please delete my email address and stop emailing me immediately. I replied today at 9.52am: Good morning Glyn. An unsubscribe link is included in all email correspondence sent out from CharityJob, you can locate this link at the bottom of the email. Regarding your candidate account registered to the email address of ************, I can confirm that I have turned off your job email alerts and as your contact preferences are as below, you should no longer receive future emails from CharityJob. If you no longer require your candidate account, please refer to the attached collateral for instructions on how to delete it. To comply with GDPR we do not know or have access to your password and this is required to delete your account. I really hope that you can locate my email response. As I didn’t hear back from you, I assumed that you were able to deal with the issue yourself. In future, if you have any queries, do please contact me directly on 020 8939 8430 and I will be able to sort the problem out for you straight away. All the best and kind regards, Bev

Posted 3 years ago

“Wonderful help from Judith today very good customer service”

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Posted 3 years ago

“Beverley Devine - sales administrator at Charity Job - was so very patient and knowledgeable. I am new to Charity Job as a recruiter and she provided superb service, repeating herself as many times as needed to help me through the process.”

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Posted 3 years ago

“It was wonderful that there was someone available to speak with and literally held my hands through the process. That was a special touch which we have lost from so many spheres of our society and one which Charity Job retains. Thank You”

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Posted 3 years ago

“CharityJob was so easy to use and we had great support from our contact Judith. The quality of applicants was top-notch and within the space of a few weeks we have been able to fill the postion wth someone who meets our needs perfectly. Judith and CharityJob will absolutely be my first port of call for any future recruiting.”

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Posted 3 years ago

“Chris was a great support and talked me through the whole process, clear explanation of each stage of posting and management of applications.”

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Posted 3 years ago

“Judith has helped me with my requests and queries in a very quick and professional manner :)”

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Posted 3 years ago

“I find all the staff I deal with at Charity Job very helpful and offer good advice and solutions. If I'm posting a job and have any questions they are always responsive. I think we've used Charity Job for more than 20 years and all the account managers I've had, have always looked after our charity well.”

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Posted 3 years ago

“I posted an advert for a Learning and Engagement Coordinator (Pathways) with two weeks lead time for applications. We have had 6 strong applicants with a really strong skills mix. We have shortlisted four candidates for interview and all four have accepted. Our interviewing team are very positive about the strength of the candidates and are feeling that each candidates would be able to bring new skills and experience to our project area.”

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Posted 3 years ago

“The applicants received were much fewer than expected from this specialist site, although the calibre was pretty good. We did not appoint an applicant from this route.”

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Posted 3 years ago

“Chris was fantastic he talked me through the process step by step explained the features and was very knowledgeable. He is a lovely guy very friendly and made me feel very comfortable chatting to him Highly recommend”

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Posted 4 years ago

“Outstanding support from account managers both on-line and several phone-calls.”

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Posted 4 years ago

CharityJob is rated 4.5 based on 1,426 reviews