CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.46

4.5 Rating 1,413 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

Write Your review

Tell us how CharityJob made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time user. Account Manager supported the process throughout, offering advice when completing the submission.”

Helpful Report

Posted 10 months ago

“Ishi Jordan is a fantastic Account Manager. Ishi is always going above and beyond to meet our needs. Ishi is very dedicated to her job and she is very pleasant to work with. We are really satisfied with great service Ishi provides to us”

Helpful Report

Posted 10 months ago

“I was dealt with in a professional but friendly way.”

Helpful Report

Posted 10 months ago

“Jules at Charity Jobs is professional, knowledgeable, helpful and polite. Jules has assisted me in many recruitment drives over the past 12 months and has been ajoy to deal with.”

Helpful Report

Posted 10 months ago

“Hi.. Thanks for feedback. Regards. Chandan.”

Helpful Report

Posted 10 months ago

“Not very impressed with the lack of applicants. I have now closed my job with you as I have appointed from elsewhere.”

Helpful Report

Posted 10 months ago

Dear Jenny, Thanks for taking the time to leave us feedback, it's greatly appreciated! It's very disappointing to hear that your ad did not receive the number of applications you had expected and that you did not manage to recruit via CharityJob. I understand your CharityJob Account Manager, Chris Sparkes has now been in contact to discuss your ads performance and advise on factors that could have potentially affected this. As all CharityJob Account Managers seek to work collaboratively with their clients to ensure successful recruitment, I believe Chris has given you his direct contact details and you will be in touch to seek his advice and guidance before making any future job ads live. We wish your newly appointed member of staff every success in their new role. Best wishes, Beverley Devine Customer Service Manager

Posted 10 months ago

“Excellent service and our account manager Ishi always stays in contact to update us, about the different options available for our needs.”

Helpful Report

Posted 10 months ago

“Beverly was so helpful and kind in guiding me. She gave me the right answers. Am Satisfied”

Helpful Report

Posted 10 months ago

“Ishi is always such a lovely person, so helpful, so kind and will always sort out any problem I am experiencing .”

Helpful Report

Posted 10 months ago

“My account manager - IJ - has been extremely helpful in exploring options to make our advertising budget go as far as possible!”

Helpful Report

Posted 10 months ago

“site easy to use but we only had 2 enquiries from this advert whilst we had many more from other sites we advertised on. Not cost effective for us”

Helpful Report

Posted 10 months ago

Dear Kirsteen, Thank you for taking the time to leave us feedback, it’s greatly appreciated! It’s always very disappointing to hear that an ad has not performed as well as the recruiter had expected, and that you did not manage to eventually recruit via CharityJob. I understand your CharityJob Account Manager, Jules Keene did reach out to you on the 15th January just after your ad was posted, to offer advice on how to maximise your ads performance by potentially using one of more superior job packages, but I have been advised you were happy to proceed with advertising your vacancy on our Basic job package. As Jules has been unable to contact you via telephone to discuss your feedback, I understand she has followed up with an email instead. Jules would welcome the opportunity to discuss your ads performance stats, which I believe she has detailed in her email to you along with a comparison of our Basic v Branded ad performance stats. If you would like to discuss your ads performance in more details and at your earliest convenience, please feel free to reach out to Jules directly on 020 8939 8437. Best wishes, Beverley Devine Customer Service Manager

Posted 10 months ago

“Great response to our job offer. A wide range of varied applicants.”

Helpful Report

Posted 10 months ago

“Great customer service and price; knowledgable and helpful”

Helpful Report

Posted 10 months ago

“Excellent”

Helpful Report

Posted 10 months ago

“A good platform to use for the sector and a well structured process to follow for listing vacancies. Really helpful to have a named person to contact and the support has been excellent.”

Helpful Report

Posted 10 months ago

“User-friendly and intuitive - all the shortlisting can be done so easily within the platform, so it saves so much admin time. Customer service always available.”

Helpful Report

Posted 10 months ago

“Very helpful advice from Adrian; it's great to see our adverts are constantly monitored by Charity Job to ensure they attract relevant applications”

Helpful Report

Posted 10 months ago

“Great! Good candidates with relevant experience and knowledge.”

Helpful Report

Posted 10 months ago

“quick and efficient”

Helpful Report

Posted 10 months ago

“Answered my query very quickly and efficiently.”

Helpful Report

Posted 10 months ago

CharityJob is rated 4.5 based on 1,413 reviews