CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.46

4.5 Rating 1,418 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,418 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Advertising on Charity Job helps us reach more applicants and attracts applications from people we would otherwise miss. Also, Sam Mohan is super helpful with all our queries.”

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Posted 1 year ago

“Jack, our Account Manager was really helpful.”

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Posted 1 year ago

“Haven't got a job yet but website is easy to use and customer service is good.”

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Posted 1 year ago

“It's hard to now which applicants found it on Charity Job, but certainly it has helped. We've got a bout the right number and quality seems quite good.”

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Posted 1 year ago

“Sam Mohan, Account Manager was very helpful and provided immediate response to my query. Thank you :)”

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Posted 1 year ago

“Had a call from an account manager as soon as I had posted a job ad, who was so helpful in making sure everything was in order. Thanks Ishi!”

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Posted 1 year ago

“Charity Job provided a space where interested individuals could apply for the role on offer. The number of relevant candidates was higher than expected”

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Posted 1 year ago

“On first contact with Ishi, as our new account manager, she was very helpful, attentive to our needs, and great to deal with.”

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Posted 1 year ago

“Very positive experience. The staff team are supportive, the site easy to use and is already generating a good number of realistic candidates.”

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Posted 1 year ago

“When placing a job advert CharityJob was easy to use with excellent telephone support in registering and placing the advert.”

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Posted 1 year ago

“Chris was engaging and responsive, sorting my enquiry quickly”

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Posted 1 year ago

“volume & quality of applicants are reduced each time we use the service & are unlikely to advertise again through Charity Jobs”

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Posted 1 year ago

Dear David, Thank you for taking the time to leave us feedback, it’s greatly appreciated! It’s very disappointing to hear that you did not receive the number and calibre of candidate applications you were hoping for, and I understand your CharityJob Account Manager, Ishi Jordan has been in contact with you to discuss this. As I believe Ishi advised, it remains a very candidate-driven job market and many recruiters across all sectors are currently struggling to recruit. On a positive note, it’s great to hear that as a previous candidate using CharityJob, you were able to secure your current role! The very best of luck with your recruitment for this role and with future recruiting. Best wishes, Beverley Devine Customer Service Manager

Posted 1 year ago

“We had no genuine applications - and struggled to see how we could improve our listing. No contact with charity jobs to ask how to help either.”

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Posted 1 year ago

Dear Helena, Thank you for taking the time to contact us with your feedback, it’s greatly appreciated! I understand Sathya Mohan, your assigned CharityJob Account Manager was in contact with you in the first few weeks of your ad being live and did discuss different options to optimise its performance, so it’s very disappointing to hear that despite this and receiving over 2500 views, you were still unable to recruit through us. As Sathya has been unable to contact you further via telephone, I understand he has emailed you to advise potential factors which may have affected its performance such as the contractual employment terms and because of the female only requirement for this role, both of which will have significantly narrowed down the candidate pool in this very candidate-driven market . Please feel free to contact Sathya directly on 020 8939 8439 if you would like to discuss this further. The very best of luck with your future recruitment for this role. Best wishes, Beverley Devine Customer Service Manager

Posted 1 year ago

“Easy to use website to post a role”

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Posted 1 year ago

“Judith contacted me almost as soon as I had posted my ad and helped me to improve the advert.”

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Posted 1 year ago

“CharityJob offer just the right level of service and interaction when trying to attract the right candidates, including advice on best hiring practices. Judith was engaged and courteous and obviously very experienced at what she does.”

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Posted 1 year ago

“It's easy to sign and use a copy of a previous advert to advertise a new role. A very quick and simple system.”

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Posted 1 year ago

“Have had fantastic support with advertising our vacancy, and a fantastic response to it. Can’t recommend enough. Thank you.”

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Posted 1 year ago

“Poor quality applicants”

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Posted 1 year ago

Dear Mohammed, Thank you for taking the time to leave us feedback, it’s greatly appreciated! It’s disappointing to hear that you did not receive the calibre of candidate applications you were hoping for, and I understand your CharityJob Account Manager, Jack Golding has been in contact with you to discuss the potential reasons for this. As Jack advised in his email, it remains a very candidate-driven job market and many recruiters across all sectors are currently struggling to recruit. As I have been advised that you are potentially looking to re-advertise this role with us, Jack would welcome the opportunity to speak with you to advise on how to optimise your ads performance moving forward to ensure you attract the relevant candidates you are looking for and are able to successfully recruit second time around. If you would like to speak with Jack directly, please contact him on 020 8481 0655. Best wishes, Beverley Devine Customer Service Manager

Posted 1 year ago

“Khameela was extremely helpful when I called and responded to my query very quickly.”

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Posted 1 year ago

CharityJob is rated 4.5 based on 1,418 reviews