CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.46

4.5 Rating 1,418 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,418 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

Write Your review

Tell us how CharityJob made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We use Charity jobs dashboard function to manage all of our recruitment cycles - it hugely reduces the admin in the process and enables more collaborative input to the hiring process.”

Helpful Report

Posted 2 years ago

“I have used Charity Job for over a year now and everything so far has worked well for our organisation. I have found our Account Manager Matthew very helpful and he delivered an excellent customer service when I needed his help.”

Helpful Report

Posted 2 years ago

“Judith was very helpful and prompt to respond to my query. Great customer service!”

Helpful Report

Posted 2 years ago

“Very pleased with how this whole process was managed and delivered. Jules was attentive but not intrusive. Her advice and guidance were faultless.”

Helpful Report

Posted 2 years ago

“Charity job made an error in the closing date of the job. I'd done the sift as I thought the application period had closed then got more applications in over the weekend and had to reopen it. This has affected the timescales for our process and caused us extra admin, as well as making us not look organised to applicants”

Helpful Report

Posted 2 years ago

“Our Account Manager Stuart is super efficient and helpful. I always get my queries resolved in less than an hour.”

Helpful Report

Posted 2 years ago

“we did not have one single applicant”

Helpful Report

Posted 2 years ago

Hi Debbie, Thank you for taking the time to leave us feedback, it’s greatly appreciated! It is very disappointing to hear that you did manage to recruit through CharityJob on this occasion, but I understand Matthew Sales, your CharityJob Account Manager has been in touch to discuss what is currently a very challenging job market across all sectors, and especially so across both the retail and hospitality sectors. As all recruiter accounts are assigned an Account Manager and as we pride ourselves on collaborative working, we would always advise recruiters to contact us first before posting their ad so that we are able to offer the best advice on how to optimise its performance and are also able at that point to schedule follow up contact during its live cycle. Best wishes, Beverley (Customer Service Manager)

Posted 2 years ago

“Beverly responded to my query promptly and sorted out my issues. Thank you”

Helpful Report

Posted 2 years ago

“absolutely brilliant service and a great business”

Helpful Report

Posted 2 years ago

“brilliant customer service in regard to my query”

Helpful Report

Posted 2 years ago

“So helpful. Quick response and thoughtful advice on how to maximise the opportunity we were advertising. Thank you!”

Helpful Report

Posted 2 years ago

“Fantastic, speedy and knowledgeable customer service. Lots of great applicants!”

Helpful Report

Posted 2 years ago

“Easy to use.”

Helpful Report

Posted 2 years ago

“Our account manager, Rachel Oladunjoye was very quick and efficient in answering our query.”

Helpful Report

Posted 2 years ago

“Clarification polite and succinct. Thank you”

Helpful Report

Posted 2 years ago

“Hello i would like to give great thanks to get this very helpfull and timely designed info from Charity job Team . wise team!”

Helpful Report

Posted 2 years ago

“Very efficient helpful and friendly service.”

Helpful Report

Posted 2 years ago

“I have had no interaction with charity job at all and very little interest in the job posted - very disappointed”

Helpful Report

Posted 2 years ago

Dear Janet, Thank you for taking the time to leave us feedback. I understand Chris Sparkes, your CharityJob Account Manager has been in contact with you to discuss how you felt we could improve our contact through the life span of live vacancies, and I am pleased to advise your feedback has led us to review and better this process moving forward. I’m delighted to hear that you did manage to shortlist several candidates through CharityJob and have now gone on to successfully recruit through us. Best wishes, Beverley Devine (Customer Service Manager)

Posted 2 years ago

“no applicants at all again despite following your recomended changes”

Helpful Report

Posted 2 years ago

Hi Jo, Thank you for taking the time to leave us feedback. I understand Matthew Sales, your Charity Account Manager has been in contact this morning to discuss the potential reasons for your ad’s poor performance and the current job market – job heavy and very candidate short. I also understand Matthew did advise that you can extend your ad for free and gave further advice on how to improve its performance should you wish to do this. Best wishes, Beverley Devine (Customer Service Manager)

Posted 2 years ago

“First time I have used Charity Jobs to advertise a vacancy and I must say our Account Manager Stuart Thompson could not have been more helpful. He is extremely, professional, friendly, pro-active and dealt with all queries immediately.”

Helpful Report

Posted 2 years ago

CharityJob is rated 4.5 based on 1,418 reviews