CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.47

4.5 Rating 1,425 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,425 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sam Mohan is a great asset to your team! Always happy to help and quick to respond to questions and suggest packages of credits that are cost effective and the most suitable for us. Through CharityJob our adverts reach candidates who would not typically see our roles on TES and LinkedIn and we have appointed some excellent team members as a result. Thank you!”

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Posted 10 months ago

“The opportunity and cost of using Charity Job's for our recruiting campaign served its purpose and we were able to use the dashboard as needed however it was not the best system and some areas on the system not really clear e.g. shortlisted column assumed they were shortlisted for interview, but in fact that was only column available even though they were ‘potential shortlist’ this could be reviewed/worded better?. We did get applicants but very few actually read info pack provided as part of application process and just uploaded their CV. Unexpected extra time taken setting up advert on job board and couldn’t use our own original advert – had to adapt to their system. However, the support from named contact was good. Would give a 3-4 star overall.”

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Posted 10 months ago

“Great friendly, informative support.”

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Posted 10 months ago

“Ishi was great! She rang up and offered me savings that I wasn't aware of. She wasn't pushy and just made it clear that the savings would be beneficial for our organisation. I've been impressed with the whole service from Charity Jobs and would recommend any charity to use them.”

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Posted 10 months ago

“Excellent service and advice. The targeted campaign resulted in a very good response from candidates with relevant skills.”

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Posted 10 months ago

“Friendly, efficient, polite, professional”

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Posted 10 months ago

“The process was straightforward and where I had a query it was great to be able to speak to someone straightaway (Ishi) who was able to help me with making the post look good. We opted to use the candidate management element which so far is working well.”

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Posted 10 months ago

“Adrian was very helpful and proactive, ensuring that our profile was all up to date and giving us the best chance to recruit.”

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Posted 10 months ago

“I sent an email with a query and Berverley emailed me a few hours later with all the information that i needed.”

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Posted 10 months ago

“Ishi was fantastic, supportive and helpful. She was on my side!”

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Posted 10 months ago

“Jack was not only proactive but gave really useful advice and made the whole process so much better. Thanks Jack!”

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Posted 10 months ago

“I love the site , easy to set up and very clear but we had no responses so wouldn't use again personally. possibly the wrong sort of role on this site”

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Posted 10 months ago

“A good platform that is pretty easy to use”

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Posted 10 months ago

“Ishi was extremely helpful and efficient. I am very pleased with the service.”

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Posted 10 months ago

“My accounts query was dealt with very quickly by Natasha in the Finance team. Really helpful!”

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Posted 10 months ago

“Great platform for managing your job roles. We've tried a few different places to advertise and found this the best platform for advertising with the best results.”

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Posted 11 months ago

“Customer Service was wonderful. Polite and incredibly responsive! I had an issue with updating login details to my account, and they swiftly helped me to rectify the problem without any hassle.”

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Posted 11 months ago

“I asked Beverley how the site works as I am looking for employment in the charity sector as a recent graduate. She responded quickly and with all useful information. Now I just need the job!”

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Posted 11 months ago

“We have had no applications from our ad on Charity Job which is disappointing”

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Posted 11 months ago

Dear Jane, Thank you for taking the time to leave us feedback, it’s greatly appreciated! I understand your CharityJob Account Manager, Jack Golding has now been in contact to advise that as of your ad’s expiration date, 2 applications were submitted via CharityJob and not zero as first believed. We understand this is not the number of applications you were hoping for and as such, Jack has advised on a satisfactory resolution should you need to re-advertise your vacancy with us. I have been advised that you have a couple of interviews lined up this week, and I wish you the very best of luck with successfully appointing someone. Best wishes, Beverley Devine Customer Service Manager

Posted 10 months ago

“A great service with an excellent reposnse from capplicants.”

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Posted 11 months ago

CharityJob is rated 4.5 based on 1,425 reviews