CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.46

4.5 Rating 1,424 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,424 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'd like to thank the warm and friendly team at Charity Job for taking my call and guiding me through step-by-step the entire process. I was initially a little panic stricken when calling, but that very quickly disappeared when speaking first to Beverley, then Ishi. It's comforting to know that such people exist.”

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Posted 7 months ago

“Adrian made some excellent amendments to our advert.”

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Posted 7 months ago

“Informed helpful and supportive”

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Posted 7 months ago

“Ishi could not have been more helpful, she made placing our advert very easy. The professional way my call was dealt with, is the reason we have returned to Charity Jobs. Fantastic staff.”

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Posted 7 months ago

“Efficient support to make using the website easy to manouvre”

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Posted 7 months ago

“Had to change an email address and this was really straightforward and done very quickly! Thank you Beverley!”

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Posted 7 months ago

“The website is easy to navigate and use, good prices and the team are so helpful and friendly. Thanks especially to Ishi.”

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Posted 7 months ago

“Khameelah was very helpful in answering my email quickly and contacting the recruiter to find out why the vacancy closed early. Thank you for being very helpful.”

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Posted 7 months ago

“Ishi was absolutely lovely, very proactive in reaching out to support me and her voice had such a warm, calm, and reassuring tone.”

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Posted 7 months ago

“Ishi, my contact at Charity Jobs just made it so easy and pleasant to post a job. Friendly, patient and helpful - really enjoyed the experience , thanks Ishi . Sarah”

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Posted 8 months ago

“Had a log in issue and I have to say that Khameelah sorted it out very quickly and indeed answered quickly also. Excellent customer service.”

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Posted 8 months ago

“Really quick and friendly responses to queries. Straight forward instructions that were easy to follow.”

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Posted 8 months ago

“My complaint absolutely fell on deaf ears.”

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Posted 8 months ago

Dear Maddie, I’m very sorry to hear that you felt the concerns raised with us regarding a charity currently advertising on our job board fell on deaf ears. Within two hours of receipt of your email we replied to explain our position as a job board and gave clear instructions on how to seek resolution with the charity directly or failing that, how to contact the Charity Commission to pursue your complaint. We do hope you obtain the resolution you are seeking and wish you the very best of luck with your job search moving forward. Best wishes, Beverley Devine Customer Service Manager

Posted 8 months ago

“We have used charity jobs for our recruitment for many years. We always find that it is straightforward to post vacancies. The dash board is intuitive which makes it easy to sort through applications. The account managers are great at keeping in touch and always available for help and advice.”

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Posted 8 months ago

“Had an issue with an application not submitting Rectified in one day, with polite service”

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Posted 8 months ago

“Great service from Mathew. Guided me through our first advert. Always helpful and friendly. Quoted a reasonable price for advertising too. Thank-you”

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Posted 8 months ago

“Great response. Really felt listened to.”

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Posted 8 months ago

“Ishi Jordon returned my call, advised me patiently on how the platform works, other possibilities & assured that this is not a 'post & forget' approach, but that they will review alongside us, response... advise change in tac, etc. To ensure that our search is as effective as possible. Grateful for their expert guidance.”

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Posted 8 months ago

“Our account manager, Sam Mohan, has been a super star. He has supported the process of recruiting for 5 new colleagues throughout. We can't recommend the service enough.”

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Posted 8 months ago

“Ishia is highly professional and quick to respond thank you!”

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Posted 8 months ago

CharityJob is rated 4.5 based on 1,424 reviews