CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.46

4.5 Rating 1,413 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a log in issue and I have to say that Khameelah sorted it out very quickly and indeed answered quickly also. Excellent customer service.”

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Posted 6 months ago

“Really quick and friendly responses to queries. Straight forward instructions that were easy to follow.”

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Posted 6 months ago

“My complaint absolutely fell on deaf ears.”

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Posted 6 months ago

Dear Maddie, I’m very sorry to hear that you felt the concerns raised with us regarding a charity currently advertising on our job board fell on deaf ears. Within two hours of receipt of your email we replied to explain our position as a job board and gave clear instructions on how to seek resolution with the charity directly or failing that, how to contact the Charity Commission to pursue your complaint. We do hope you obtain the resolution you are seeking and wish you the very best of luck with your job search moving forward. Best wishes, Beverley Devine Customer Service Manager

Posted 6 months ago

“We have used charity jobs for our recruitment for many years. We always find that it is straightforward to post vacancies. The dash board is intuitive which makes it easy to sort through applications. The account managers are great at keeping in touch and always available for help and advice.”

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Posted 6 months ago

“Had an issue with an application not submitting Rectified in one day, with polite service”

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Posted 6 months ago

“Great service from Mathew. Guided me through our first advert. Always helpful and friendly. Quoted a reasonable price for advertising too. Thank-you”

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Posted 7 months ago

“Great response. Really felt listened to.”

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Posted 7 months ago

“Ishi Jordon returned my call, advised me patiently on how the platform works, other possibilities & assured that this is not a 'post & forget' approach, but that they will review alongside us, response... advise change in tac, etc. To ensure that our search is as effective as possible. Grateful for their expert guidance.”

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Posted 7 months ago

“Our account manager, Sam Mohan, has been a super star. He has supported the process of recruiting for 5 new colleagues throughout. We can't recommend the service enough.”

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Posted 7 months ago

“Ishia is highly professional and quick to respond thank you!”

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Posted 7 months ago

“Our account Manager Ishi is great helped me to cross post a vacancy and her support has been clearly and speedy throughout”

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Posted 7 months ago

“Ishi was really helpful and quick with sorting my query.”

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Posted 7 months ago

“honestly great service! The first person to pick up my call had my information at their fingertips. They did what they said they would, (passed me to on to the account manager).I was called back quickly, everything was clearly explained by Ishi and our ad posted.”

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Posted 7 months ago

“Excellent!”

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Posted 7 months ago

“Sam Mohan was very patient, helpful and knowledgeable and offered a personalised service. In addition to this, he went above and beyond by sending me a little 'checklist' to ensure all basis were covered for next ad I need to post :)”

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Posted 7 months ago

“Excellent customer service response. Beverley was very prompt responding in a matter of minutes to my query and very help.”

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Posted 7 months ago

“I got a very quick thoughtful response from Kahmeela”

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Posted 7 months ago

“Chris is very pro-active and provided helpful guidance, even making some updates for us to save time. I appreciated that he took the time to listen and to understand our business needs.”

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Posted 7 months ago

“Khameelah provided a fast and fair response to my issue. Issue being addressed further as needed. Thanks!”

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Posted 7 months ago

“Excellent customer service and very quick response time, the issue was sorted efficiently and in a friendly manner!”

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Posted 7 months ago

CharityJob is rated 4.5 based on 1,413 reviews