CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.46

4.5 Rating 1,418 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,418 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

Write Your review

Tell us how CharityJob made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So pleasant, thorough, and happy to pick up the phone and not do everything by emails - what a lovely experience!”

Helpful Report

Posted 2 years ago

“It is easy to place job ads and the support is extremely helpful. The price is very competitive.”

Helpful Report

Posted 2 years ago

“Very swift and clear response from Sam and my issue was resolved very quickly.”

Helpful Report

Posted 2 years ago

“CharityJob have an excellent range of jobs advertised. The website is clear and the job alerts are brilliant. I can edit how I tailor my job search depending on my circumstances, it's quick and easy. I recently contacted CharityJob with an issue with my alerts and got a super helpful and kind response within 12 hours. Thank you.”

Helpful Report

Posted 2 years ago

“Greetings I am really happy about the response. Chamila”

Helpful Report

Posted 2 years ago

“It should be an easy path”

Helpful Report

Posted 2 years ago

“Stuart was super friendly, super efficient and super helpful. Talked me through all the options and got me a really good deal. Thanks for the fine service :)”

Helpful Report

Posted 2 years ago

“My account manager is always helpful and friendly and nothing is ever to much. It makes my working day that much easier knowing that I have contact that I can count on and trust.”

Helpful Report

Posted 2 years ago

“Iam happy with the way you responded to my email and the guidelines you mentioned.”

Helpful Report

Posted 2 years ago

“Incredibly helpful and incredibly quick with any change requests, absolutely no complaints whatsoever. We receive good traction regarding talent attraction with CharityJob”

Helpful Report

Posted 2 years ago

“Faired poorly against other recruitment platforms for reach and attraction of candidates”

Helpful Report

Posted 2 years ago

Dear Claire, I understand your Account Manager, Judith Jones did try to call you on both the 10th & 13th of June regarding suggestions on how to tweak your ad to garner more applications, but unfortunately, was not able to speak to you so left messages instead. I believe Judith has now spoken to you this morning and has extended your ad for free and tweaked the ad as suggested. These tweaks should now help to reach a bigger pool of relevant candidates. For future reference and should you wish to advertise with us again, please feel free to call Judith first to ensure you receive the best possible advice to help maximise the ad performance. Best wishes, Beverley Customer Service Manager

Posted 2 years ago

“I like help them”

Helpful Report

Posted 2 years ago

“Poor value for money, we only received one suitable applicaiton”

Helpful Report

Posted 2 years ago

Dear Teresa, Thank you for taking the time to email us your feedback. I understand your Account Manager, Jules Keene has been in contact today to advise you on the potential reasons for your ad not receiving the number or quality of applications you had hoped for. As Jules advised, all job boards across all sectors are currently finding it challenging to recruit due to the current job market – job heavy and very candidate short. I believe Jules also discussed the visibility given to your vacancy due to the job package chosen and had reached out to discuss this when your ad was first posted with us. As all our recruiters are assigned a dedicated Account Manager at the time of account registration to ensure a collaborative working relationship, please don’t hesitate to contact Jules first should you wish to advertise with us again. Best wishes, Beverley Devine (Customer Service Manager)

Posted 2 years ago

“Only had one application via Charity Job, which contained only a CV with insufficient information on it.”

Helpful Report

Posted 2 years ago

Dear Lucy, I’m sorry to hear that did not successfully manage to recruit via our job board. I understand your Account Manager, Chris Sparkes, has tried to contact you via telephone to discuss the potential reasons for your ad not performing as well as you had hoped for, but as he was unable to, he exchanged email correspondence instead. As I’m sure you are aware, the current job market (job heavy/candidate short) is proving to be very challenging across all sectors, so ensuring your vacancy is visible is paramount and we would always encourage you to contact us first so that we can advise you on the best package to achieve this. I know Chris would welcome the opportunity to discuss this in more detail with you via telephone, so please free to contact him directly on 020 8939 8434. Best wishes, Beverley Devine (Customer Service Manager)

Posted 2 years ago

“I have found Beverley easy to work with and accessible”

Helpful Report

Posted 2 years ago

“Jules has been excellent as always, a really swift and professional service that I highly recommend.”

Helpful Report

Posted 2 years ago

“CharityJob has been our go-to for all our recruitment needs.”

Helpful Report

Posted 2 years ago

“Charity Job customer service is always very professional and speedy - excellent website and resources too!”

Helpful Report

Posted 2 years ago

“The team (Rachel Oladunjoye) was very quick and helpful in dealing with my query. Very impressive client service which a few more organisations (I'm looking at you banking sector!) could learn from.”

Helpful Report

Posted 2 years ago

“Jules is helpful, swift and provides excellent communication. Many Thanks for all you do”

Helpful Report

Posted 2 years ago

CharityJob is rated 4.5 based on 1,418 reviews