CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.47

4.5 Rating 1,432 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,432 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great dashboard and wide range of applicants.”

Helpful Report

Posted 4 years ago

“Most of our applications came via Charity Jobs.”

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Posted 4 years ago

“Site easy to navigate and to see applicants”

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Posted 4 years ago

“Its a good service easy to use and looks professional but the cost is quite high compared to some sites.”

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Posted 4 years ago

“Charity Job was quick and easy to use.”

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Posted 4 years ago

“Just posted our second role with CharityJob. The service is always excellent, great customer focus and helpful manner - Jules was incredibly helpful, and supportive. Thank you.”

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Posted 4 years ago

“Just posted my first ad onto the job-board. Your consultant Katie Malham was extremely patient and helpful. Could not have asked for more.”

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Posted 4 years ago

“We found your service (particular mention for Lewis) to be excellent, great customer focus and helpful manner. We also got some good candidates too! Thank you.”

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Posted 4 years ago

“Still a useful option for reaching quality candidates for more senior roles in the charity sector.”

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Posted 4 years ago

“Excellent service from Chris who did all he could to help me and talked me through setting up the ad. A very easy and efficient process, thank you.”

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Posted 4 years ago

“I found the process of getting our advert online really smooth - easy interface to get everything uploaded and great support from our account manager at Charity Jobs as I went through it all.”

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Posted 4 years ago

“Creating an account for the first time was very straightforward and we were swiftly assigned an Account Manager, Chris, who was knowledgeable, pro-active and enthusiastic about promoting our role. He went the extra mile to give expert advice on the content of our Ad and how to promote it to best effect. We would definitely be in contact with Chris again for our next roles.”

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Posted 4 years ago

“The process of placing the advert was generally straightforward, but I did have a problem with entering a location. It is suggested to add up to four geographical areas to widen the search options. However, whilst North Yorkshire, Yorkshire and the Humber and East Riding/Yorkshire were in your drop down box (our area of coverage) it simply says that the field is too large. This meant I could only include a search for York, which isn't correct for our service delivery area and where applicants might come from/be interested. I rang up our sales contact, but she wasn't able to help ... she asked how far York (the city) was from North Yorkshire (the county), so a bit of training on counties and cities might be useful!”

Helpful Report

Posted 4 years ago

Good morning Alison, and thank you for taking the time to email us with your feedback. CharityJob strives to give our clients great customer service, so I'm sorry to hear that you may feel that you did not receive this. With this in mind, I have asked your CharityJob Account Manager to contact you regarding this.

Posted 4 years ago

“Doesn't really produce the results to warrant the high costs.”

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Posted 4 years ago

Good morning Dan, and thank you for taking the time to email us with your feedback. I'm sorry to hear that your ad did not yield the results you had hoped for, so with this in mind, I have asked your CharityJob Account Manager to contact you today to discuss this.

Posted 4 years ago

“The customer service from Judith at CJ is great! Overall the system is good but not a fan of being limited on office locations - we're agile working and for a lot of vacancies, are open to where someone would be based.”

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Posted 5 years ago

“Excellent customer service,Jules couldn't do more to help ! prompt response whenever ive emailed a request.”

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Posted 5 years ago

“simple to use. reasonably priced and useful weekly job alert stats”

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Posted 5 years ago

“Chris talked through the posting process step by step and provided useful tips to help optimist our post. Thank you!”

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Posted 5 years ago

“I was helped and advised to place our first job advert with Charity Job by Chris who was so very helpful and patient.”

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Posted 5 years ago

“A quick and easy process which has given us some great candidates. Helpful support staff to talk through any queries.”

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Posted 5 years ago

CharityJob is rated 4.5 based on 1,432 reviews