CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.46

4.5 Rating 1,418 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,418 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very effective means of advertising our posts. Easy to use dashboard for keeping applications and correspondence all together and updated”

Helpful Report

Posted 2 years ago

“Really quick response and helpful comments. Transparent about what actions can and cannot be taken.”

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Posted 2 years ago

“Jules is the best account manager I've ever worked with Carl NIHR”

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Posted 2 years ago

“The CharityJob service was easy to use and the team was proactive in contacting us about prices.”

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Posted 2 years ago

“Matthew Sales was incredibly helpful, a pleasure to talk too. Nothing was too much. I'd not posted a job advert before and he helped me tremendously. A credit to you and a credit to himself! Many thanks”

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Posted 2 years ago

“Chris has been extremely helpful in giving advice and guidance regarding the best way to make our advert work for us. I would recommend charity job as having excellent customer service they have been very responsive and supportive through the whole process.”

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Posted 2 years ago

“We've used Charity Job a few times now, and it's a bit expensive for the level of applications you receive from it (very little).”

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Posted 2 years ago

Hi Ian and thank you for taking the time to email us your feedback. We’re sorry to hear we haven’t met your expectations in candidate no’s for your Fundraising role. I can see your ad received around 2400 views and 24 clicks on apply in what is a difficult candidate market for fundraisers, but we understand how frustrating it can be when it doesn’t result in a hire. Please do contact us when you next recruit so we can personally talk through your options. Best wishes, Beverley Customer Service Manager

Posted 2 years ago

“Charity Job is a good way to find new staff. However the quality of replies and the number of applicants is very poor compared to pre pandemic levels. Why?”

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Posted 2 years ago

“Only received 2 applications and I asked for help and noone responded. Will not use again”

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Posted 2 years ago

Hi Nic, thank you for your feedback. I understand my colleague, Chris Sparkes tried to contact you on many occasions over several days to discuss your ad performance but is yet to speak with you. If you would like to make contact, Chris Sparkes can be contacted directly on 020 8939 8434. Best wishes, Beverley Customer Service Manager

Posted 2 years ago

“great customer service and easy to use web interface”

Helpful Report

Posted 2 years ago

“Customer service has been fantastic. I've had two very good phone calls and a quick response to my email query, all appropriate and helpful. This makes such a different when you're using the website for the first time, and is far, far better than the customer support we've experienced on other websites. We have already chosen to use CharityJobs for another vacancy and are hopeful that we will find the person we're looking for.”

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Posted 2 years ago

“The site is easy to use, but we had no applications at all.”

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Posted 2 years ago

“Judith our Account Manager is always very helpful and efficient which is much appreciated in our busy office!”

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Posted 2 years ago

“It's easy to use and website.”

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Posted 2 years ago

“Charity Jobs is a great avenue for recruitment.”

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Posted 2 years ago

“We received a high number of applications for a reasonable fee. The candidates' information was easy to view at a glance and their contact details conveniently accessible.”

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Posted 2 years ago

“Quick service, needed more credits and managed to get them updated within an hour. Thanks again :)”

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Posted 2 years ago

“Nothing through this site”

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Posted 2 years ago

“Although my question was outside of the remit the response I received was prompt, courteous and very helpful. Thank you”

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Posted 2 years ago

“A quick 'can do' response from Judith helped me resolve a small but important problem I had inadvertently created. Much appreciated.”

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Posted 2 years ago

CharityJob is rated 4.5 based on 1,418 reviews