CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.47

4.5 Rating 1,426 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,426 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is great! Very fast responses - thank you.”

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Posted 3 years ago

“Not a good response to my advert”

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Posted 3 years ago

Dear James, it is very disappointing to hear that you did not receive the number of applications you were hoping for, so I have asked your account manager to contact you asap to discuss the ad performance with you. Best wishes, Beverley

Posted 3 years ago

“I needed help, once advert had gone live, to update the link that applicants click on to get to the right page of our website. The response was really speedy and they sorted the link issue out.. Thank you.”

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Posted 3 years ago

“low number of applications”

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Posted 3 years ago

Dear Nili, It is very disappointing to hear that you did not receive the number of applications you were hoping for and on this occasion, have not managed to recruit through CharityJob. I have asked your account manager to contact you asap to discuss both the ad performances and your experience using CharityJob. Best wishes, Beverley

Posted 3 years ago

“It was the most expensive platform that we have used and we were encouraged to move up our package and we had no acceptable applications.”

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Posted 3 years ago

Dear Rebecca, It is very disappointing to hear that you did not receive the quality of applications you were hoping for, so I have asked your account manager to contact you asap to discuss the ad performance with you. Best wishes, Beverley

Posted 3 years ago

Hi Rebecca, It is disappointing that despite your fundraising role receiving 960 views & 14 applications, some were unsuitable whilst the remainder didn't respond further. I know you've now spoken to your Account Manager about the ad performance & trust the advice he's given you regarding salary levels for this type of role was useful. I do hope you will trust us again to help with your recruitment in the future. Best wishes Martin (Sales Director)

Posted 3 years ago

“Really disappointed with the response to the ad. One applicant. Though I don't know if this is the fault of Charity Job or not or just the wrong platform for the role but my experience has meant that I probably won't use Charity Job again.”

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Posted 3 years ago

Dear Robbie, It is very disappointing to hear that you did not receive the number of applications you were hoping for, and did not manage to recruit through CharityJob. I have asked your account manager to contact you asap to discuss the ad performance with you. Best wishes, Beverley

Posted 3 years ago

“Not one response to the opportunity :( Website is easy to use but that's about it really.”

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Posted 3 years ago

Dear Gary, we were very disappointed to hear that you did not receive the number of applications you were hoping for, and have so far not managed to recruit through CharityJob. I understand your account manager has already been in contact with you to discuss how we can help you to rectify this moving forward. Best wishes, Beverley

Posted 3 years ago

Hi Gary, I know that our Account Manager has now spoken with you and advised on using an alternative job title for your role which is a more appropriate match with the salary. We've also issued you a credit under the CharityJob Promise, so that you can re advertise the role with us free of charge. Martin ( Sales Director)

Posted 3 years ago

“They are very flexible in their offers and ensure that the offers made match our demand for advertising”

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Posted 3 years ago

“Great service - approachable easily accessible and very helpful rep.”

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Posted 3 years ago

“It has been ok. Most of the applicants we got through Charity Job applications were not suitable for the job however, and many had no relevant experience and did not submit a cover lette.r”

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Posted 3 years ago

“Personal touch with a phone call and super quick response to my query. Thank you Jules.”

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Posted 3 years ago

“Great service and very responsive, thanks”

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Posted 3 years ago

“Mistake made and then immediately rectified when pointed out.”

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Posted 3 years ago

“Prompt service”

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Posted 3 years ago

“easy to use and we saw a noticeable increase in the number of candidates compared to when we didn't use charity jobs”

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Posted 3 years ago

“It takes a little bit of getting used to but works very well once you get the hang of it. It is worth persevering with the intial set up. And when you have an account posting new job ads is quick and simple.”

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Posted 3 years ago

“feedback has been poor and responses very disappointing.”

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Posted 3 years ago

Hi Michael, we are very sorry to hear that your job vacancy did not receive the quantity or quality of applications you were hoping for. I have asked your CharityJob Account Manager to contact you asap to discuss the ad performance with you. Best wishes, Beverley

Posted 3 years ago

“First time customer, excellent help from Judith to post the job advert. Thank you :)”

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Posted 3 years ago

“I got the assistance that I needed within five minutes of my sent email. Very brillant service. Many thanks. This is the organisation I would love to work with. Organisation that acts speedily without delay on people request.”

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Posted 3 years ago

“No thanks- why are you setting a minimum entry here?”

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Posted 3 years ago

CharityJob is rated 4.5 based on 1,426 reviews