CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.46

4.5 Rating 1,418 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,418 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent customer service via Ishi! :)”

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Posted 1 year ago

“My account Manager is Sam. He is very calm, polite and helpful. Charity Job answer the phone within a couple of rings, which is important to me. Well done to the Charity Job team. Jacky”

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Posted 1 year ago

“Sam Mohan is always extremely helpful and efficient with any queries that I have. Its great knowing Sam is available to deal with anything straightaway. Thank you, Gina”

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Posted 1 year ago

“Quick response. Excellent response”

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Posted 1 year ago

“Applicants could not apply due to the set up not allowing it. A supposed corrected version had a mis-spelling in it - and the wording was not what had been asked for. Overall a very unsatisfactory experience.”

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Posted 1 year ago

Dear Ian, We are very sorry to hear of the recent issues you had with your job listing. I believe as soon as contact was made with your account manager a temporary fix was implemented to ensure candidates could submit applications and the application wording updated once we were advised of the text you would like used. Please except our sincere apologies for the misspelling of a word used in the application details due to the transposing of 2 letters, which I understand was also immediately corrected by your account manager once brought to his attention. I’m very pleased to hear that you were in contact with your account manager the day after leaving your review to thank him for resolving the issues. As your ad is not due to expire until the 21st August, I will ask Chris Sparkes, your assigned CharityJob Account Manager to give you a follow up call shortly afterwards to discuss its overall performance. We wish you the very best of luck with your recruitment for this role! Best wishes, Beverley Devine Customer Service Manager

Posted 1 year ago

“Very friendly Customer Service. Always offer the best for your situation and making savings.”

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Posted 1 year ago

“We were very pleased with the results from Charity Job, assisted by Ishi, we were able to create a good advert and promote it over 4 weeks-we have 4 good applicants fto interview for our post so fingers crossed.”

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Posted 1 year ago

“Excellent service. Our account manager was super-helpful, the application system was easy to use, and we were very happy with the quality of the applications we received.”

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Posted 1 year ago

“Ishy was very clear, concise and friendly!”

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Posted 1 year ago

“Very proactive without overselling and had some useful suggestions for how to proceed. I have always found Charity Jobs excellent for the range of jobs they advertise and look forward to recruiting through them.”

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Posted 1 year ago

“I needed to cross advertise a role on the IOF job platform. I called Charity Job, spoke to real people, and our account manager sorted it out there and then, so easy and straight forward. Thanks Charity Job!!”

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Posted 1 year ago

“Great service from Charity Job and fantastic support from our Account Manager Jules - thank you!”

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Posted 1 year ago

“Our Account Manger Jules - is five star! Nothing is too much trouble for her!!”

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Posted 1 year ago

“Always a quick response, really feels like they care about their customers. Thank you”

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Posted 1 year ago

“Getting a phone call quickly from charity jobs helped me decide on where is best to advertise. The fact that they can manage the CIOF/IOFS digital upgrade and the Linked In, took away additional tasks that I thought I had to do, so it has saved me time.”

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Posted 1 year ago

“I was very impressed by the support from Ben in the beginning, but not by the results. I got one hit in two weeks and I almost certainly won't be hiring that candidate. so all that money for nothing”

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Posted 1 year ago

“Excellent service, super helpful staff”

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Posted 1 year ago

“Jules gave me incredible customer service which maximised the number of applicants and then helped me do a time saving mass email response.”

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Posted 1 year ago

“Thanks for helping me the issue.”

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Posted 1 year ago

“Khameelah was great at helping me with my need. Very detailed, fast to respond and overall helpful.”

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Posted 1 year ago

CharityJob is rated 4.5 based on 1,418 reviews