CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.46

4.5 Rating 1,418 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,418 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jules was extremely helpful and responsive when assisting us to set up our advert - excellent customer service!”

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Posted 2 years ago

“One of the best customer care experiences in recent years from Chris Sparkes. As a first time user, the Chris was responsive, clear, very helpful and guided me through what I needed to do to load a job. Well done Chris.”

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Posted 2 years ago

“I have found Charity Job very helpful and had a really conversation with one of your agents recently.”

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Posted 2 years ago

“it was good to have a phone call from Matt Sales. We didn't get any applications via Charity Job but we are interviewing next week.”

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Posted 2 years ago

“We didn't get a single applicant and when we followed the "public link" is wasn't visible.”

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Posted 2 years ago

Hi Lisa, thank you for taking the time to email us your feedback. It is always very disappointing to hear that an ad is not performing as well as expected, and I understand your CharityJob Account Manager, Chris Sparkes has been in contact with you to discuss the possible reasons for this and has also given suggestions on how to improve it. Your Account Manager is here to help and offer guidance, so please feel free to contact Chris first before potentially extending/readvertising this vacancy. Best wishes, Beverley Customer Service Manager

Posted 2 years ago

“Very good and quick respond ☺️”

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Posted 2 years ago

“I sent an enquiry by email and was immediately given an account manager. I called Chris who was extremely helpful, so lovely to speak to a person. He made the whole process so less stressful.”

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Posted 2 years ago

“Always get exactly what we ask for - no hassle. The team are quick to respond to any queries or changes, and are very helpful.”

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Posted 2 years ago

“I contacted Chris to discuss a recruitment and was very impressed with his knowledge and willingness to help. This was followed up swiftly by an email with all of the detail I needed. Very good service.”

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Posted 2 years ago

“Great service, Jules is very helpful, we use Charity Jobs on a regular basis and it is so easy.”

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Posted 2 years ago

“Great Customer Service! Always happy to give advice on the best way to advertise for a role! Easy to complete details - our charity has used Charity Job for many years as a great place to advertise.”

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Posted 2 years ago

“Always first-class customer service from Judith! Very quick to respond to any queries, extremely helpful and offers lots of useful advice and insights.”

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Posted 2 years ago

“Great customer service from Chris Sparkes, our Account Manager with Charity Jobs!”

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Posted 2 years ago

“Great service, friendly people; I would book our ads here again!”

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Posted 2 years ago

“Charity job provided a really helpful, bespoke service enabling us to run a composite ad. This was a facility other agencies could not provide. We believe will suit our recruitment needs better and has saved the cost of running two ads. The service was prompt, professional and on point.”

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Posted 2 years ago

“Great, quick efficient customer service from Matthew Sales. Thank you again!”

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Posted 2 years ago

“Requested a change in title of role name and was done very promptly.”

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Posted 2 years ago

“We had a good response rate to the ad. It was straight forward easy to set up without over complicated paperwork or procedure. The dashboard is pretty straight forward as well so makes responding to applicants simple.”

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Posted 2 years ago

“Excellent customer service, not pushy but helpful, clear and friendly. The best offers were highlighted resulting in good value for money.”

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Posted 2 years ago

“Beverley Devine, Customer Service Manager, was really fast at solving my query”

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Posted 2 years ago

CharityJob is rated 4.5 based on 1,418 reviews