CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.46

4.5 Rating 1,413 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Proactive telephone call from our account manager, Sam, offering suggestions for how to attract more suitable calibre candidates for the post put up today. He also offered a check-in after a week to review progress and offer more support if required.”

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Posted 7 months ago

“Mathew is always helpful and friendly and makes the process easy. He checks in on me periodically without this being intrusive. The bulk buy job credits are good value for money and we generally receive suitable candidates from Charity Jobs.”

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Posted 8 months ago

“The process was easy to complete. I phoned with a query and spoke to Jack, he was really helpful, answered my initial query and also suggested some ways to improve our advert and reach the right people. He is keeping in touch with us to check how the applications are going too. I have been very impressed with the level of service.”

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Posted 8 months ago

“Ishi is always a pleasure to work with. She is super efficient, friendly and professional. Easy system to use. Overall great experience and would recommend.”

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Posted 8 months ago

“Adrian is great, he reviews our adverts and makes useful suggestions to help attract more candidates. I've never known a job site that does that, it really feels like we're getting value for money.”

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Posted 8 months ago

“Very efficient and helpful”

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Posted 8 months ago

“I have made many attemps to connect with custmer service as I need help to amend a job adver that was alrady posted but I did not get any response.”

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Posted 8 months ago

Dear Sarah, Thank you for taking the time to leave feedback, it’s greatly appreciated. I understand Chris Sparkes, your CharityJob Account Manager has now been in touch with you to confirm the job title change you requested via email was actioned immediately upon the receipt of your email and a voicemail message left confirming this. Please accept my apologies that a confirmation email advising you of this was also not sent. Moving forward, I believe you now have Chris’ direct contact details, and that Chris has assured you all future contact will be followed up via email. Best wishes, Beverley Devine Customer Service Manager

Posted 8 months ago

“Great service with very helpful advice.”

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Posted 8 months ago

“Ishi was very understanding of our Charity's recruitment predicament and offered great advice that suited our needs.”

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Posted 8 months ago

“Sam Mohan is a great asset to your team! Always happy to help and quick to respond to questions and suggest packages of credits that are cost effective and the most suitable for us. Through CharityJob our adverts reach candidates who would not typically see our roles on TES and LinkedIn and we have appointed some excellent team members as a result. Thank you!”

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Posted 8 months ago

“The opportunity and cost of using Charity Job's for our recruiting campaign served its purpose and we were able to use the dashboard as needed however it was not the best system and some areas on the system not really clear e.g. shortlisted column assumed they were shortlisted for interview, but in fact that was only column available even though they were ‘potential shortlist’ this could be reviewed/worded better?. We did get applicants but very few actually read info pack provided as part of application process and just uploaded their CV. Unexpected extra time taken setting up advert on job board and couldn’t use our own original advert – had to adapt to their system. However, the support from named contact was good. Would give a 3-4 star overall.”

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Posted 8 months ago

“Great friendly, informative support.”

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Posted 8 months ago

“Ishi was great! She rang up and offered me savings that I wasn't aware of. She wasn't pushy and just made it clear that the savings would be beneficial for our organisation. I've been impressed with the whole service from Charity Jobs and would recommend any charity to use them.”

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Posted 8 months ago

“Excellent service and advice. The targeted campaign resulted in a very good response from candidates with relevant skills.”

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Posted 8 months ago

“Friendly, efficient, polite, professional”

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Posted 9 months ago

“The process was straightforward and where I had a query it was great to be able to speak to someone straightaway (Ishi) who was able to help me with making the post look good. We opted to use the candidate management element which so far is working well.”

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Posted 9 months ago

“Adrian was very helpful and proactive, ensuring that our profile was all up to date and giving us the best chance to recruit.”

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Posted 9 months ago

“I sent an email with a query and Berverley emailed me a few hours later with all the information that i needed.”

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Posted 9 months ago

“Ishi was fantastic, supportive and helpful. She was on my side!”

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Posted 9 months ago

“Jack was not only proactive but gave really useful advice and made the whole process so much better. Thanks Jack!”

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Posted 9 months ago

CharityJob is rated 4.5 based on 1,413 reviews