CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.47

4.5 Rating 1,425 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,425 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ishia is highly professional and quick to respond thank you!”

Helpful Report

Posted 8 months ago

“Our account Manager Ishi is great helped me to cross post a vacancy and her support has been clearly and speedy throughout”

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Posted 8 months ago

“Ishi was really helpful and quick with sorting my query.”

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Posted 8 months ago

“honestly great service! The first person to pick up my call had my information at their fingertips. They did what they said they would, (passed me to on to the account manager).I was called back quickly, everything was clearly explained by Ishi and our ad posted.”

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Posted 8 months ago

“Excellent!”

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Posted 9 months ago

“Sam Mohan was very patient, helpful and knowledgeable and offered a personalised service. In addition to this, he went above and beyond by sending me a little 'checklist' to ensure all basis were covered for next ad I need to post :)”

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Posted 9 months ago

“Excellent customer service response. Beverley was very prompt responding in a matter of minutes to my query and very help.”

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Posted 9 months ago

“I got a very quick thoughtful response from Kahmeela”

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Posted 9 months ago

“Chris is very pro-active and provided helpful guidance, even making some updates for us to save time. I appreciated that he took the time to listen and to understand our business needs.”

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Posted 9 months ago

“Khameelah provided a fast and fair response to my issue. Issue being addressed further as needed. Thanks!”

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Posted 9 months ago

“Excellent customer service and very quick response time, the issue was sorted efficiently and in a friendly manner!”

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Posted 9 months ago

“Proactive telephone call from our account manager, Sam, offering suggestions for how to attract more suitable calibre candidates for the post put up today. He also offered a check-in after a week to review progress and offer more support if required.”

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Posted 9 months ago

“Mathew is always helpful and friendly and makes the process easy. He checks in on me periodically without this being intrusive. The bulk buy job credits are good value for money and we generally receive suitable candidates from Charity Jobs.”

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Posted 9 months ago

“The process was easy to complete. I phoned with a query and spoke to Jack, he was really helpful, answered my initial query and also suggested some ways to improve our advert and reach the right people. He is keeping in touch with us to check how the applications are going too. I have been very impressed with the level of service.”

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Posted 9 months ago

“Ishi is always a pleasure to work with. She is super efficient, friendly and professional. Easy system to use. Overall great experience and would recommend.”

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Posted 9 months ago

“Adrian is great, he reviews our adverts and makes useful suggestions to help attract more candidates. I've never known a job site that does that, it really feels like we're getting value for money.”

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Posted 9 months ago

“Very efficient and helpful”

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Posted 9 months ago

“I have made many attemps to connect with custmer service as I need help to amend a job adver that was alrady posted but I did not get any response.”

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Posted 9 months ago

Dear Sarah, Thank you for taking the time to leave feedback, it’s greatly appreciated. I understand Chris Sparkes, your CharityJob Account Manager has now been in touch with you to confirm the job title change you requested via email was actioned immediately upon the receipt of your email and a voicemail message left confirming this. Please accept my apologies that a confirmation email advising you of this was also not sent. Moving forward, I believe you now have Chris’ direct contact details, and that Chris has assured you all future contact will be followed up via email. Best wishes, Beverley Devine Customer Service Manager

Posted 9 months ago

“Great service with very helpful advice.”

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Posted 9 months ago

“Ishi was very understanding of our Charity's recruitment predicament and offered great advice that suited our needs.”

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Posted 9 months ago

CharityJob is rated 4.5 based on 1,425 reviews