CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.46

4.5 Rating 1,418 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,418 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Charity Job is an easy platform to use to post and manage jobs. We will certainly consider using it again.”

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Posted 1 year ago

“Very prompt response to my request. Many thanks to Natasha”

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Posted 1 year ago

“Nicola offered good advice in a friendly and timely manner.”

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Posted 1 year ago

“Jules was so helpful and friendly, I felt really supported and felt confident when speaking to my Board on making a decision”

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Posted 1 year ago

“The excellent customer service from Natasha and Sam made my experience with Charity Job a very positive one. Thank you. I'd definitely recommend Charity Job and will be using them in future.”

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Posted 1 year ago

“We didn't receive any relevant applicants through this site.”

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Posted 1 year ago

Dear Susie, Thank you taking the time to leave us feedback. It is very disappointing to hear that you did not manage to recruit through CharityJob on this occasion. I understand Mathew, your CharityJob Account Manager has been in touch to discuss what is currently a very challenging job market across all sectors and has also given advice on the potential factors relating to its performance and how to maximise it for future roles, which I understand was greatly appreciated and will be implemented moving forward. As all recruiter accounts are assigned an Account Manager and as we pride ourselves on collaborative working, we would always advise recruiters to contact us first before posting their ad so that we are able to offer the best advice on how to optimise its performance and are also able at that point to schedule follow up contact during its live cycle, especially when they are only live for 14 days instead of the usual 30. Best wishes, Beverley Devine Customer Service Manager

Posted 1 year ago

“Jules was very quick to respond, and let us know about a credit on our account we were unaware of, which was great news!”

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Posted 1 year ago

“Happy with the service!”

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Posted 1 year ago

“It's fine - reasonable price, reasonable response”

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Posted 1 year ago

“Out of 28 applications, only 2 came through Charityjobs and they weren't not the best applications. Charityjobs was very expensive and gave no results”

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Posted 1 year ago

Dear Sonia, Thank you for taking the time to leave us feedback. I understand Chris Sparkes, your Account Manager has now been in contact to explain the potential reasons for your ads under performance, one of which the location being in France which may have potentially hindered our reach of relevant candidates resulting in a lower-than-expected number of applications received. I believe Chris has explained the many alternative options/solutions we are able to offer to target such candidates and also advised on other ad enhancing tweaks, and you will be contacting Chris before reposting your ad with us to ensure you successfully recruit second time around. Best wishes, Beverley Devine Customer Service Manager

Posted 1 year ago

“Matthew Warrington is a stellar account manager - I was easily able to work with him to curate our job posting so that it has the greatest impact. He was lovely, jovial and considerate, and I'm happy that we get to work with him!”

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Posted 1 year ago

“Really prompt response to making changes to an advert posted - many thanks.”

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Posted 1 year ago

“I have been working with Charity Job and more notably Judith for 8 years. She is most excellent in supporting our recruitment and her advice is highly valued. We have had a particularly steep recruitment drive over the last 12 months and I am certain that if Judith was not on the scene we would have struggled.”

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Posted 1 year ago

“Very responsive”

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Posted 1 year ago

“Very friendly, highly competent and helpful staff.”

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Posted 1 year ago

“CharityJob is a wonderful platform that provides excellent customer service. The value for money is good and we get quality applications through considering we advertise for niche charitable roles. Definitely recommend.”

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Posted 1 year ago

“Excellent service. Lots of support available and they even keep an eye on your account and contact you if they feel there are benefits you're missing out on. Very impressed!! 10/10!”

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Posted 1 year ago

“Nothing more to say/”

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Posted 1 year ago

“Had a great service call with Charity Job, who helped us with a lot of our questions and queries and so knowledgeable about the sector!”

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Posted 1 year ago

“I’ve found my job dream as refugees support worker on charityJob and there’s always job positions that’s suitable for everyone that’s no one else have. I highly recommend everyone to check the offers on chairtyJob website it’s very useful. I highly appreciated.”

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Posted 1 year ago

CharityJob is rated 4.5 based on 1,418 reviews