CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.47

4.5 Rating 1,432 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,432 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

Write Your review

Tell us how CharityJob made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having the post highlighted gives it that bit more visibility and this time, as we used the full month of time given to us, we received a lot more applications than we have done previously.”

Helpful Report

Posted 5 years ago

“Great target forum, happy with the candidates who have applied.”

Helpful Report

Posted 5 years ago

“Very clear and easy to use”

Helpful Report

Posted 5 years ago

“Delivered a first class service which resulted in producing an outstanding candidate for our vacant CEO position, a candidate who we are delighted is now in position. Excellent value for money, Jules was a delight to deal with.”

Helpful Report

Posted 5 years ago

“Effective in reaching a good range of candidates and straightforward to use.”

Helpful Report

Posted 5 years ago

“poor customer service”

Helpful Report

Posted 5 years ago

Hi Ruby, Thank you for taking the time to leave us feedback. We are very disappointed to hear that you feel you did not receive the level of customer service CharityJob prides itself on, so I have asked your Account Manager to contact you first-thing tomorrow to discuss what the issues were, and how we could have helped you to resolve them?

Posted 5 years ago

“Katie Malham has been great in dealing with out recruitment process and given recommendations on how to make our job ads more accurate, which has been wonderful help!”

Helpful Report

Posted 5 years ago

“Proactively helping us to improve our chances of finding the right candidate for our needs.”

Helpful Report

Posted 5 years ago

“Easy to upload ads, helpful team and I like the fact you can make changes in a couple of clicks whilst the ads are live. Only issue was the length of titles of attachments causing error messages. Hopefully, CharityJob are fixing this or specifying the need for short titles on the site.”

Helpful Report

Posted 5 years ago

“My account manager, Jules, is always very helpful. The Charity Job website is quite easy to use to download a job. However, if I get stuck, Jules is always willing to help.”

Helpful Report

Posted 5 years ago

“It isn't really possible to know if the poor response was to the role, the way it was worded or the popularity of Charity Job meaning it got lost.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave feedback, Shelagh. We are very sorry to hear that you have not had a positive experience using CharityJob, so I have asked your CharityJob Account Manager to contact you regarding this.

Posted 5 years ago

“Excellent customer service. Really helpful over the phone. Resolved my issue very quickly.”

Helpful Report

Posted 5 years ago

“Very little impact from the large cost of advertising for a small charity, Very disappointed”

Helpful Report

Posted 5 years ago

Thank for taking the time to leave feedback, Sarah. We are disappointed to hear that your experience advertising with CharityJob has not been a positive one, so I have asked your CharityJob Account Manager to contact you regarding this.

Posted 5 years ago

“I called and spoke to our account manager Irfan who was really nice and helpful and great on follow-up emails too!”

Helpful Report

Posted 5 years ago

“We regularly use Charity Job and buy bulk adverts which works out more cost effective. Katie and all the staff are always really helpful and offer advice on how to get the most from the adverts. We regularly receive applications from candidates who have seen the advert on Charity Job and I would thoroughly recommend them.”

Helpful Report

Posted 5 years ago

“Unfortunately we did not secure the right person for the job.”

Helpful Report

Posted 5 years ago

Hi Christine, I'm very sorry to hear that you did not manage to recruit through CharityJob, so I have asked your account manager to contact you regarding this.

Posted 5 years ago

“Thank you very much. Your system is simple and helpful.”

Helpful Report

Posted 5 years ago

“Very friendly and efficient staff and in particular Jules Keene who is my account manager.”

Helpful Report

Posted 5 years ago

“Very useful website. The customer service from my account manager Jules is always 100% - she never lets me down!”

Helpful Report

Posted 5 years ago

“The service from the account manager was excellent. Very impressed! Thank you”

Helpful Report

Posted 5 years ago

CharityJob is rated 4.5 based on 1,432 reviews