CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.46

4.5 Rating 1,418 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,418 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful advertising portal, unique candidates with the right experience and mindset.”

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Posted 2 years ago

“First time caller..... Matthew Sales (great name for an account manager). Matthew listened to our needs, understood, asked relevant questions and delivered the quote we wanted very quickly. Excellent customer service and attention to detail.”

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Posted 2 years ago

“Prompt, friendly, and helpful customer service always. Great response from candidates over the years. Very happy indeed!”

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Posted 2 years ago

“Perfectly good system got a very poor selection of candidates this time not good value for money at all.”

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Posted 2 years ago

“Very friendly and efficient service from Chris. Many thanks for your help in submitting our information pack.”

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Posted 2 years ago

“I made a mistake on the job advert, and they fixed it within the hour.”

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Posted 2 years ago

“Great place to find your new job!”

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Posted 2 years ago

“Thank you sir for your cooperation, thanks”

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Posted 2 years ago

“My problem isn't with the site, but for a charity website, it was a lot of money to advertise and I didn't receive a lot of views for the job.”

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Posted 2 years ago

Hi Joyce. I understand my colleague Sam has been in touch today with your colleague Deborah to discuss the possible reasons for your ad not performing as well as you’d hoped. I also understand Sam advised Deborah that you are entitled to our CJ Promise so should you wish to readvertise it with us, you can do so free of charge. Sam has given Deborah suggestions on how to improve the ad performance next time around in a very job heavy, candidate short market currently across all sectors. Best wishes, Beverley Customer Service Manager

Posted 2 years ago

Author didn't leave any comments.

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Posted 2 years ago

“Excellent service resolved my query immediately”

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Posted 2 years ago

“Very efficient customer service with sorting out credits and accounts for our company”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“I found the support from CharityJob just excellent. The lovely Suzanne helped me and was a delight to deal with - very helpful and efficient. It makes such a difference!”

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Posted 2 years ago

“The systems were easy to use and efficient, getting candidates details through in a timely fashion”

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Posted 2 years ago

“The people at CJ are nice but I've recruited through CJ four times now and always had a terrible response. I did get some helpful feedback from one of your employees but could really have done with it at the point of submission - that's what other job papers do in my experience.”

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Posted 2 years ago

Hi David, and thank you for taking the time to leave us a review. I understand your Account Manager has recently been in contact to discuss the potential reasons as to why you have not managed to recruit via our job board. If you do have future recruitment coming up and should wish to advertise with us again, I understand you have agreed to contact your Account Manager first for advice. Best wishes, Beverley Customer Service Manager

Posted 2 years ago

“Easy to use and great service from Julz & Rachel.”

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Posted 2 years ago

“Really easy to use and if you ever have any issues help is really easy to find.”

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Posted 2 years ago

“Easy to use. Reasonable price.”

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Posted 2 years ago

“Didn't turn out to be suitable for our needs, attracting only one candidate, who later withdrew”

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Posted 2 years ago

Hi Annie and thank you for taking the time to leave us a review. I understand your Account Manager has recently been in contact to discuss the potential reasons as to why your ad did not perform as well as you had hoped. The present job market across all sectors on all job boards is currently job heavy/candidate short, along with the contract type and salary offered, which I believe were advised as potential factors in the overall ad performance. If you do have future recruitment coming up and should wish to advertise with us again, please contact your Account Manager first for advice on how to optimise your ad to ensure not only the number of applications received but also the quality. Best wishes, Beverley Customer Service Manager

Posted 2 years ago

CharityJob is rated 4.5 based on 1,418 reviews