CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.46

4.5 Rating 1,418 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,418 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beverley and Judith were very helpful and resolved my issue quickly. Thank you both!”

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Posted 2 years ago

“Easy to use and manage applications, good group of candidates applied”

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Posted 2 years ago

“Really impressed by the personal service - receiving a call as i first registered to make sure i was getting the best possible service. Also received a number of relevant and high quality applicants.”

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Posted 2 years ago

“Only 1 candidate so not a great outcome”

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Posted 2 years ago

Hi Joanna, Thank you for taking the time to us your feedback. I understand Nicola Boyd, your CharityJob Account Manager has now been in contact with you to discuss the possible reasons for your ads under performance. As you are considering re-advertising the role with us again in January, Nicola has agreed to contact you then to arrange a Teams call so that she can offer guidance and advise on how to optimise its performance next time around. Best wishes, Beverley Devine Customer Service Manager

Posted 2 years ago

“Basically, I asked for the address of your company so I could send my CV. I was told that the company Charity Job was not a recruitment agency and was very disappointed at the service that was received. I am looking for a few hours a week as near today public transport as possible near to where I live. I can't do trains and stairs. It would also have to be an afternoon commitment. I would absolutely love to work in a safe environment which is one of my top priority. I would like some light shed on this. Looking forward to hearing from you. Have a productive and creative day. Many thanks Kind regards Monira Regragui Tel no. 07581 345 469”

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Posted 2 years ago

Hi Monira, I'm glad I got the opportunity to speak with you yesterday and clarify the difference between a job board such us ourselves and a recruitment agency. I'm also happy to have given you lots of advice on how to search for a volunteering opportunity within your local area and that you found my advice very helpful. The call to my colleague afterwards to pass on your thanks was greatly appreciated! The very best of luck with you job search! Best wishes, Beverley Devine Customer Service Manager

Posted 2 years ago

“Great customer service enabled me to get up and running with a new account very quickly. Use of the platform was clearly explained and I am already getting responses to my advert only two days later”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Got a relevant and fruitful response. Excellent service”

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Posted 2 years ago

“Consistent, quality service from Chris! Thank you to the team.”

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Posted 2 years ago

“My query was answered promptly by Judith Jones.”

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Posted 2 years ago

“Very useful site!”

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Posted 2 years ago

“Rachel was extremely helpful and we hope the campaign will result in an appointment.”

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Posted 2 years ago

“Judith was really quick and efficient in responding to my query and super friendly throughout”

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Posted 2 years ago

“Chris and the team are quick to respond, helpful and attentive to questions and giving advice. Its lovely that you can just quickly email and they respond so positively.”

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Posted 2 years ago

“Excellent service.Prompt responses with valuable information from Jules and Bervely. Very helpful Team.”

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Posted 2 years ago

“Very helpful staff member advised and helped me to set up the post.”

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Posted 2 years ago

“Really helpful and anonymous recruitment is a great feature. The ATS makes everything efficient - thank you”

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Posted 2 years ago

“Dashboard helpful tool and easy to navigate.”

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Posted 2 years ago

“Great customer service”

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Posted 2 years ago

“Very quick response to the advert being posted. Really informative and helpful to have a knowledgeable person behind the scenes helping.”

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Posted 2 years ago

CharityJob is rated 4.5 based on 1,418 reviews