Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received an excellent caring service, the sort shops were famous for, but still on line, quite an achievment in todays fast moving world, would recommend Chapelle happily”

Helpful Report

Posted 8 years ago

Thanks for the recommendation! We try to hard to provide the same high level customer service online that people receive in our shops and I'm so glad you were happy. Kind regards.

Posted 8 years ago

“1st. very competitive price for brand named watch. 2nd. very fast delivery. 3rd. beautiful product. Very happy, will buy again from Chapelle”

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Posted 8 years ago

Glad to hear you were so happy! We look forward to your next purchase. Kind regards.

Posted 8 years ago

“I wanted a specific ring size on the Hot Diamonds Collection that was unavailable online. I emailed and Connor replied very quickly. He had sourced the size from a shop and said he'd get it posted to Head Office and then sent to me. This arrived last Thursday and I love it! Amazing customer service! That extra mile and a bit of initiative goes a long way. Thanks to Connor.”

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Posted 8 years ago

It's always lovely to hear this. I'm so glad you were pleased with our customer service and I will ensure your kind words are passed on. Kind regards.

Posted 8 years ago

“I ordered a watch online, but it was not quite what I expected when it arrived. I returned it and was given an immediate acknowledgement of its return, and a refund arrived very quickly.”

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Posted 8 years ago

Thank you for your review. I'm sorry you didn't like the watch. I hope you find the perfect one soon - let us know if we can help! Kind regards.

Posted 8 years ago

“happy for this purchase. tough and reliable g shock. atomic timing, tough solar..delivered on time. the best seller!”

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Posted 8 years ago

So glad you were happy with the watch and service received. It is a fab choice, especially at that discount. Do check back soon if you are interested in more discount Casio watches. Kind regards.

Posted 8 years ago

“As described, pretty, good time keeper, slim , strap good size. Nice box .”

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Posted 8 years ago

“Great price,fast and good service.”

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Posted 8 years ago

Thanks for taking the time to leave a review! Do get in touch if we can help with anything else in future. Best wishes.

Posted 8 years ago

“My item was exactly as described and I received it before I expected.”

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Posted 8 years ago

Thank you for your review. I'm so glad you were pleased with our service and I do hope you shop with us again soon. Kind regards.

Posted 8 years ago

“Great watch at great price and Quick delivery....Whats not to like.......”

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Posted 8 years ago

I'm glad you were happy with our great discount prices. Thank you for taking the time to leave a review. Kind regards.

Posted 8 years ago

“Prompt deliver and could not find this item of jewellery cheaper anywhere else.”

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Posted 8 years ago

I'm so glad you were happy with our service and prices. Many of our items of Hot Diamonds jewellery have 50% or more off RRP so do look out for more deals in future. Kind regards.

Posted 8 years ago

“Really good price for the product and the delivery was very quick.”

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Posted 8 years ago

Thank you for taking the time to leave a review to let people know you were happy with our service. Kind regards.

Posted 8 years ago

“Very impressed! Even with postage they cost $30 cheaper than purchasing them here in Australia. Arrived very quickly.”

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Posted 8 years ago

We pride ourselves on offering fantastic discounts with at least 30% off RRP on everything so I'm glad to hear you were pleased!

Posted 8 years ago

“The watch wasn't the one my wife wanted, returned easily with packaging supplied and money instantly refunded ............. Excellent service”

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Posted 8 years ago

I'm glad you were pleased with our service. Let us know if you would like any help finding the right watch for your wife!

Posted 8 years ago

“I received my new Casio watch yesterday and it made me happy.”

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Posted 8 years ago

That's good to hear! Do get in touch if we can help with anything else in future.

Posted 8 years ago

“Got a watch on Friday for my son. Saturday watch face all cracked. Absolutely devastated as bought with his birthday money. He never did anything to really damage the glass/ plastic on the face. You would think kids watches would a little stronger made.”

Helpful Report

Posted 8 years ago

Hi Scott, I'm very sorry to hear that your son's watch was damaged. Unfortunately glass isn't generally covered under the warranty as it is susceptible to wear and tear, however if you would like to send the watch back to us we can forward it on to Disney, the manufacturer, for a glass replacement quote. Once again, I'm very sorry to hear this and do let us know if we can be of any more assistance.

Posted 8 years ago

“Everything as expected + fast delivery”

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Posted 8 years ago

Thanks so much for taking the time to review you experience with Chapelle.

Posted 8 years ago

“delivery was excellent”

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Posted 8 years ago

Thank you for your review and we do hope you shop with us again soon. Kind regards.

Posted 8 years ago

“Lovely piece delivered really quickly”

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Posted 8 years ago

Thank you for letting us know that you are happy with your choice and our service. Do keep an eye on our site for more great deals in future. Kind regards.

Posted 8 years ago

“A quality product at a reasonable price. Reliable next day delivery option.”

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Posted 8 years ago

“Ordered on line. Product arrived quickly.”

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Posted 8 years ago

I'm glad you were happy with the speed of delivery and I do hope you are happy with your choice. Kind regards.

Posted 8 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews