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Chapelle Jewellery Reviews

4.7 Rating 2,826 Reviews
94 %
of reviewers recommend Chapelle Jewellery
4.7
Based on 2,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Chapelle Jewellery Reviews
Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Anonymous
Anonymous  // 01/01/2019
Lovely bangle, quite heavy and solid especially for the price. Very pleased with the purchase.
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Posted 7 years ago
Easy ordering, very efficient service and the watch was exactly what i expected. Would use again
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Posted 7 years ago
I've nearly always owned Seiko watches in the past, then went on to telling time via the mobile phone. Seeing a Seiko 5 automatic on the Chapelle jewellery site at an amazing £50.00 price, I just couldn't resist owning one again !
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Posted 7 years ago
Had what i wanted and exceptionally quick delivery
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Posted 7 years ago
Excellent experience, excellent cmmunication and excellent serivce. Great value for your money, easy and fast. My item is exactly as described and it has been sent overseas immediately after I have purchased it online. Thank you very much and will be back as customer soon!
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Posted 7 years ago
My watch arrived quickly and packaged excellently! Really happy with the service. Would highly recommend.
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Posted 7 years ago
Can always find what I want at reasonable price
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Posted 7 years ago
Excellent communication
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Posted 7 years ago
Very fast delivery easy to use service.
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Posted 7 years ago
The good prices
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Posted 7 years ago
Lovely quality item worth every penny.
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Posted 7 years ago
Delivery was swift, no problems with ordering, was just what I wanted. Would definitely buy from them again
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Posted 7 years ago
Hi guys, was trying to replicate the look of a Tudor Black Bay Diver at an affordable price, the Red Bezel Kahuna Diver fit the bill with an aftermarket black silver & red striped NATO strap it really looks the part, imho. No probs with ordering & delivery was swift, will definitely use again 👍👍
Chapelle Jewellery 5 star review on 11th October 2017 Chapelle Jewellery 5 star review on 11th October 2017
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Posted 7 years ago
good service
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Posted 7 years ago
Great prices, easy to order bought as Christmas gifts so hope everyone likes them as much as me. One complaint visited your Gretna Green outlet twice last month & was not acknowledged by any of your staff. Store was empty. Not good enough. This has never happened before/
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Posted 7 years ago
very quick service received parcel at the right time
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Posted 7 years ago
Best price for watches
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Posted 7 years ago
Earrings are quite small but look pretty. They were on one of my granddaughters' xmas list. Therefore cannot comment on them as such as they are a xmas present. Only comment is that the diamond is very small - hardly noticeable. They were reduced in price so went ahead and bought them for her. Don't think I would have bought them at the original price. I have personally bought hot diamonds jewellery before and was pleased.
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Posted 7 years ago
Lovely item at an extremely low price
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Posted 7 years ago
Thank you for your kind review. We're so pleased you're happy with your purchase and the service received. We hope to deal with you again in the near future! All the best, Chapelle Jewellery
Posted 7 years ago
Unfortunately, your listing was wrong on the website so I received a 'gold clasp' product instead of a 'rose gold' clasp. Your customer service team were really prompt in getting back to me, but nothing could be done and no compensation was given. I had to pay to return the product to you - which was refunded on return - but I would have appreciated a free returns slip instead. Gutted not to get the strap I was hoping for and was left with having to front the cost of return myself initially.
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Posted 7 years ago
Good afternoon, Firstly I would like to apologise for the inconvenience this may have caused and I can assure you we have rectified this matter to ensure that this does not happen again, we have now amended the listing to state the correct information. We have since refunded your order and refunded your postage cost incurred to send the item back to us here back to your PayPal account. We do wish to sincerely apologise for the inconvenience and disappointment caused. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Chapelle Jewellery is rated 4.7 based on 2,826 reviews