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Chapelle Jewellery Reviews

4.7 Rating 2,826 Reviews
94 %
of reviewers recommend Chapelle Jewellery
4.7
Based on 2,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Chapelle Jewellery Reviews
Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Anonymous
Anonymous  // 01/01/2019
Excellent item and quality, Perfect product description and review!Easy online shopping and amazing discount! Satisfaction Thank You Chapelle!
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Posted 6 years ago
We're so pleased your happy with your purchase. Thank you for taking the time to leave a review.
Posted 6 years ago
Everything could have been perfect about this purchase. The watch is great and the shipping was fast. However the guy who handled the shipment WRONGLY and put down the delivery address and the watch ran the risk of returning back to the UK. Lots of effort were needed to make it right before I actual received it. This why a star is taken out of it.
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Posted 6 years ago
Thank you for your review, Chin. We're sorry to hear of the issues with delivery. However, we're pleased to hear you are happy with your purchase. Thank you for shopping with Chapelle.
Posted 6 years ago
Bought as a birthday present, very pleased
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Posted 6 years ago
Lovely Jewellery and fast delivery.
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Posted 6 years ago
Disappointed with delivery service and item arrived damaged so wouldn’t order over internet again - will only buy from store
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Posted 6 years ago
Thank you for taking the time to leave a review. We are sorry to hear that your item arrived damaged. We will certainly refund this for and pass on your comments to the relevant team.
Posted 6 years ago
I contacted customer service as there was no size option for the ring I wanted. The response was prompt and, once I placed the order, I was kept updated every step of the way. The ring is beautiful and I’m very pleased with my purchase! It was the first time i’d ordered something online from Chapelle Jewellery but I will definitely not be the last!
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Posted 6 years ago
Thank you for your review. We're so happy to hear you are pleased with your purchase. Thank you for shopping with Chapelle.
Posted 6 years ago
Go quilty fast service.
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Posted 6 years ago
Thank you for your review and for shopping with Chapelle.
Posted 6 years ago
very good customer service, had to return a watch which I did not require refund no problem.
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Posted 6 years ago
Prompt service, thank you
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Posted 6 years ago
I purchased a lovely ring. Looks more expensive than it was. It would be nice to know the diamond quality before purchasing but luckily it is very sparkly
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Posted 6 years ago
Thank you for taking the time out to leave a review. We're glad you are happy with your purchase. It looks lovely on :)
Posted 6 years ago
Very good customer support - really quick delivery and great value for money. I love Chapelle - they had the product I wanted at the cheapest price.
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Posted 6 years ago
New customer. I am happy with the service from order to delivery. My item was out of stock when ordered but I was contacted and assured delivery was expected and that dispatch would take place ASAP which it did.
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Posted 6 years ago
Fantastic Service excellent product Highly Recommended
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Posted 6 years ago
Thank you for taking the time to leave a review. We're so pleased to hear you are happy with our service. Thank you for shopping at Chapelle.
Posted 6 years ago
Excellent service, rapid delivery, great pricing!
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Posted 6 years ago
Thank you for taking the time out to leave a review. We're happy to hear that you have had a great experience with Chapelle.
Posted 6 years ago
Excellent quick service
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Posted 6 years ago
We appreciate the review you have left for us today. Thank you for shopping with Chapelle.
Posted 6 years ago
I would highly recommend Chapelle Jewellery. I recently bought a watch on-line from their website. I had been looking for a particular watch and Chapelle Jewellery saved me between £20 - £50 compared to other sellers. The watch arrived within a couple of days and it was absolutely perfect.
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Posted 6 years ago
Thank you for your kind review. We're so happy to hear you are pleased with your purchase. Thank you for shopping with Chapelle.
Posted 6 years ago
Loved the little diamond necklace I purchased for my daughters 30th birthday. Can’t wait to give it to her at the weekend. I scoured the shops with my limited budget and this was by far the best in my budget. The little diamond is twinkly and the gold surround heavy enough for it to sit nicely. Thank you Chapelle
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Posted 6 years ago
Thank you so much for your review. We're happy to hear you found just what you were looking for and we're sure your daughter will love it too. Thank you for shopping with Chapelle.
Posted 6 years ago
Excellent customer services
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Posted 6 years ago
Thank you for your kind review. We're always happy to help.
Posted 6 years ago
A really lovely watch at a super price. Beautiful presentation and fast safe delivery too. Thank you.
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Posted 6 years ago
Thank you for your review, Lanna. We're pleased to hear you are happy with your purchase. Thank you for shopping with Chapelle.
Posted 6 years ago
Item being returned as did not resemble the internet photo
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Posted 6 years ago
Thank you for taking the time out to leave a review. We are sorry to hear that the item is not what you expected. Please do return your order and we will get this resolved for you.
Posted 6 years ago
Chapelle Jewellery is rated 4.7 based on 2,826 reviews