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Chapelle Jewellery Reviews

4.7 Rating 2,826 Reviews
94 %
of reviewers recommend Chapelle Jewellery
4.7
Based on 2,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Chapelle Jewellery Reviews
Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Anonymous
Anonymous  // 01/01/2019
the locket I purchased was even better than I had hoped for
Helpful Report
Posted 10 years ago
Customer Services were excellent when I phoned for help.
Helpful Report
Posted 10 years ago
Service rating :I am pleased to hear you were happy with the service you received from our customer service department; I will pass your comments on to the team. We do guarantee all watch batteries for one year after purchase, so if the battery does run out we will replace this for you free of charge within the first year. Do get in touch if we can help in the future. Kind regards Sarah
Posted 8 years ago
Customer Services were excellent when I phoned for help.
Helpful Report
Posted 10 years ago
I am pleased to hear you were happy with the service you received from our customer service department; I will pass your comments on to the team. We do guarantee all watch batteries for one year after purchase, so if the battery does run out we will replace this for you free of charge within the first year. Do get in touch if we can help in the future. Kind regards Sarah
Posted 8 years ago
Excellent service, super friendly staff and fast delivery on great products all at excellent prices.
Helpful Report
Posted 10 years ago
Service rating :Thanks so much for the really positive comments - I will pass these on to the customer services team. It's great to hear you were happy with the service and delivery time as well as the products and prices. Do get in touch if we can help in the future. Kind regards Sarah
Posted 8 years ago
Excellent service, super friendly staff and fast delivery on great products all at excellent prices.
Helpful Report
Posted 10 years ago
Thanks so much for the really positive comments - I will pass these on to the customer services team. It's great to hear you were happy with the service and delivery time as well as the products and prices. Do get in touch if we can help in the future. Kind regards Sarah
Posted 8 years ago
Very fast & efficient service
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Posted 10 years ago
Great service excellent quality
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Posted 10 years ago
Website transaction - easy and product arrived a couple of days later as described.
Helpful Report
Posted 10 years ago
Thank you for leaving us positive feedback; it's great to hear that you found the website easy to use and that you were happy with the delivery and the item. Kind regards Sarah
Posted 8 years ago
Excellent communication and delivery
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Posted 10 years ago
Delivery could have been a little quicker (6/7 days) but l appreciate that it's a busy time of year.
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Posted 10 years ago
Good service
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Posted 10 years ago
Great 'in stock' email advice. Very fast delivery, excellent!
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Posted 10 years ago
Very fast efficient service
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Posted 10 years ago
I bought the matching earrings in the Chapelle store @ Springfields, Spalding, but they didn't have the necklace. On an off-chance I Googled Chapelle and found exactly what I have been looking for over the past 4 years! Fabulous!
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Posted 10 years ago
I'm really pleased to hear you were able to find the matching pendant online. Thank you for leaving us positive feedback and if we can help at all in the future do contact us. Kind regards Sarah
Posted 8 years ago
Great service!
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Posted 10 years ago
Excellent customer service. Was offered gift card and wrapping for free after letting them know the mime purchased was a gift to be sent direct to the recipient. Great communication giving me complete confidence. Would order from this company again without hesitation.
Helpful Report
Posted 10 years ago
Thank you so much for taking the time to leave us positive feedback. I am really pleased to hear you were happy with your experience of shopping with Chapelle and I will ensure your comments are sent on to the customer service team. Thanks again and do get in touch if we can be of any assistance in the future. Kind regards Sarah
Posted 8 years ago
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Posted 10 years ago
Everything was just perfect
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Posted 10 years ago
I just loved it
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Posted 10 years ago
Service was quick,easy and efficient, thank you
Helpful Report
Posted 10 years ago
Chapelle Jewellery is rated 4.7 based on 2,826 reviews