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Chapelle Jewellery Reviews

4.7 Rating 2,826 Reviews
94 %
of reviewers recommend Chapelle Jewellery
4.7
Based on 2,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Chapelle Jewellery Reviews
Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Anonymous
Anonymous  // 01/01/2019
Excellent price and service.
Helpful Report
Posted 5 years ago
Amazingly efficient support, very speedy and helpful, which makes a difference to customers. I appreciated their input and assistance very much.
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Posted 5 years ago
Excellent customer service. Extremely helpful with description of item purchased. Lovely pendant. Thank you
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Posted 5 years ago
Fast delivery and good service
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Posted 6 years ago
Perfect seller 👌
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Posted 6 years ago
My favourite jewellery shop,
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Posted 6 years ago
fast response, fast shipout and fast delivery of uk and Swedish mail service :=) nice Watch also :) i am happy
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Posted 6 years ago
Sadly they don't offer a refund, so if the item isn't liked or wanted you can't get your money back. This is archiac customer service. The service I recieved on instore was good and professionsal, shame about the outdated policy.
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Posted 6 years ago
Lovely item at a very good price. Arrived within the stated delivery time.
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Posted 6 years ago
Excellent price and prompt delivery.
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Posted 6 years ago
Lovely bracelet and good quality. Only let down with the purchase was that the website stated that it was in stock but it wasn't. I had to wait just over a week longer for it which wasn't ideal as it was a gift required for a specific date. They did email me about the delay and again when it was sent. It would have been nice to receive a good will gesture of free postage or a discount on another order because of the delay. That said, I would still use Chapplle again but would put my order in way in advance.
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Posted 6 years ago
The ring arrived quickly and was beautiful. I’ve had to return it unfortunately to get a smaller size but am looking forward to getting it back
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Posted 6 years ago
Extremely reliable service, I could not fault it!
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Posted 6 years ago
Good delivery time, watch was as advertised, very please we item and service.
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Posted 6 years ago
Super quick delivery, fantastic service & great quality goods. Cannot fault Chapelle jewellery in any way 😊
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Posted 6 years ago
Thank you so much for the beautiful jewellery. I also want to acknowledge the fact that you contacted me immediately about having to wait for a consignment of one of my items and that you would have it in on certain date and post out immediately. Your customer service has been excellent from first point of contact until my delivery arrived yesterday. Mary
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Posted 6 years ago
Ordered a mens ring and arrived quickly, the ring is as expected the only critisism is the very basic box it came in, would have been nice something a bit better as it's for a gift, that is why i have not rated 5.
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Posted 6 years ago
Love Chapelle for silver jewellery. I've been hunting for silver sleepers for a number of years and finally got 4 pairs. Great quality and stylish.
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Posted 6 years ago
Jewellery exactly as described, beautifully packaged and shipped promptly, will definitely use again and recommend to friends.
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Posted 6 years ago
Good website and very easy to order.
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Posted 6 years ago
Chapelle Jewellery is rated 4.7 based on 2,826 reviews