Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery great service.”

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Posted 9 years ago

“Prompt delivery”

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Posted 9 years ago

“Service was great, very speedy delivery.”

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Posted 9 years ago

“very good. I think the website could be easier to navigate though.”

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Posted 9 years ago

Thank you for your feedback and comments about the website navigation. We are always keen to improve the usability of our website so I will pass your comments on to our development team. Kind regards Sarah

Posted 8 years ago

“Excellent all round”

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Posted 9 years ago

“Great customer service! Trish was very helpful when a special order for my birthday wasn't due to be despatched in time. She ensured that I had it delivered in time for the big day!!”

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Posted 10 years ago

Thank you for leaving such positive feedback. I will ensure your comments are passed on to Trish and am sure she will be really pleased to hear you were happy with the service you received. Do get back in touch if we can be of any assistance in the future. Kind regards Sarah

Posted 8 years ago

“Very speedy service”

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Posted 10 years ago

“Couldn't have asked for better service, from the first time into the store having a browse up to the actual purchase they helpful and knowledgeable on the available range.”

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Posted 10 years ago

Thank you so much for taking the time to leave us such great feedback. It's great to hear you were happy with the service you received online and in store. Do get in touch if we can be of any assistance in the future. Kind regards Sarah

Posted 8 years ago

“Ordered online prompt efficient service. Chain arrived speedily very well packaged. Had a query when I wanted to order another chain. Spoke to a lovely lady who couldn't have been more helpful. Again my chain arrived beautifully packaged and very quickly.”

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Posted 10 years ago

Thanks for taking the time to leave us positive feedback. I am pleased to see you were happy with the service you received and the chains you purchase. Do get in touch if we can help at all in the future. Kind regards Sarah

Posted 8 years ago

“easy to use website and came quickly”

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Posted 10 years ago

“good value for money. Easy to use website. Delivery was within the stated time and with no complications.”

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Posted 10 years ago

“Very efficient quick service and like it was delivered by Royal Mail as I was out when delivery made so I could easily fetch it from sorting office without travelling miles .”

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Posted 10 years ago

It's great to hear your husband is happy with the watch and you were happy with your experience of shopping online with Chapelle. Please do get in touch if we can help in the future. Kind regards Sarah

Posted 8 years ago

“Delivered quickly; but would have appreciated more detail on the product when interacting with website.”

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Posted 10 years ago

Thank you for your comments. We are in the process of updating our website to include further product details and imagery; I will ensure your feedback is passed on to the relevant team. Do get in touch if we can be of any assistance in the future. Kind regards Sarah

Posted 8 years ago

“Excellent service, quick delivery and excellent price”

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Posted 10 years ago

Thank you for your positive comments and I am pleased you are happy with your purchase and our discount prices on Citizen Eco-Drive watches. Do contact us if we can be of any assistance in the future. Kind regards Sarah

Posted 8 years ago

“Excellent service. Thank you.”

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Posted 10 years ago

“Excellent and extremely friendly customer service. Manager Trish replied all my emails within a few hours and even arranged delivery in a week, unless it takes up to 28 days.”

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Posted 10 years ago

Thank you so much for taking time to leave us such positive feedback. I will pass your comments on to Trish and am sure she will be really pleased to hear you were happy with the service you received. Personalised jewellery does normally take up to 28 working days so it's great to hear we were able to fulfill your order well within this time frame on this occasion. Do contact us if we can be of any assistance in the future. Kind regards Sarah

Posted 8 years ago

“Easy to contact and excellent service”

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Posted 10 years ago

“Very good company”

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Posted 10 years ago

“Good service. Watch delivered on time.”

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Posted 10 years ago

“Great value, best online price, well-packaged and prompt prompt delivery”

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Posted 10 years ago

Thank you for taking the time to leave us positive feedback. I am really pleased to hear you are happy with your purchase and our discount prices. Do contact us if we can be of any assistance in the future. Kind regards Sarah

Posted 8 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews