Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the pearl bracelet for my Mum's special birthday. It arrived promptly and was a lovely quality bracelet, however, unfortunately it was tiny and did not fit. This was really disappointing as there had been no indication of size on the website. The bracelet will be returned and my Mum left with no birthday gift. Despite this, I would recommend Chapelle based on the prompt service but sadly, unless I have seen the product first, will not be ordering from them again.”

Helpful Report

Posted 8 years ago

Thank you for your review. I am sorry to hear that the bracelet didn't fit and that you couldn't see any indication of size. I have checked this item on our website & the length is in both the description & in the details table so I am very concerned you couldn't see this and will ask our technical team to investigate. If you are interested in an exchange please contact us or put a note on your returns paperwork and we would be happy to look into larger alternatives for your Mum. Alternatively we do have a number of outlet shops which would be able to exchange it for you instead if you prefer. Kind regards.

Posted 8 years ago

“It was quick”

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Posted 8 years ago

I am so glad you were happy with the speed of our service. Thank you for taking the time to leave a review. Kind regards.

Posted 8 years ago

“I wanted a new ring for myself, that had no baggage. I love my ring it is pretty unique and pretty and a lovely gift to my self. I am not a great jewellery wearer and it is the only piece of jewellery I wear and has attracted plenty of compliments, but most important to me is that it is my gift to myself”

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Posted 8 years ago

Thank you for your review. That is a lovely idea and I am so glad you love the ring you chose. Kind regards.

Posted 8 years ago

“Helpful,efficient staff prompt attention and the watch perfect (delivered almost the next day !!!) thank you”

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Posted 8 years ago

Thank you very much for taking the time to leave such a lovely review. Kind regards.

Posted 8 years ago

“the watch was a good buy , service from the company was excellent , delivery outstanding .Just wish I had looked closer at the wrist band as it makes for a expensive replacement when the time comes, other than that SUPER .”

Helpful Report

Posted 8 years ago

I am glad you are happy with your new watch and our service. Replacement items for our watches may seem expensive as we sell the actual watch at such big discounts. The high quality strap on the watch you have chosen should last a long time though and you may be able to replace it with a cheaper, non-branded one if ever needed if you prefer. Kind regards.

Posted 8 years ago

“Delighted with prompt delivery of beautiful watch which was reasonably priced .”

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Posted 8 years ago

Thank you for taking the time time to leave a review and for letting us know that you are happy with your purchase. Kind regards.

Posted 8 years ago

“Authentic watch for a great price. Vey fast delivery with tracking. Thumbs up!”

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Posted 8 years ago

I'm so glad you were pleased! Thanks for the great review. Kind regards.

Posted 8 years ago

“Returned watch as it was too big, extremely prompt refund, very happy.”

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Posted 8 years ago

Sorry to hear the watch was too big but I'm glad you were pleased with our service. If you order from us again, we do include dimensions and offer bracelet alterations free of charge if required which may help. Kind regards.

Posted 8 years ago

“G shock watch exactly as picture portrayed, beautiful watch at a beautiful price, from purchase to delivery in 48 hrs ????superb service xx”

Helpful Report

Posted 8 years ago

Thank you so much for taking the time to get in touch and let us know you were happy with your order. Do get in touch if we can help with anything else. Kind regards.

Posted 8 years ago

“Great service and price and next day delivery”

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Posted 8 years ago

Thank you very much for your review. I hope you shop with us again soon. Kind regards.

Posted 8 years ago

“Very good communication, good quality watch”

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Posted 8 years ago

I am so pleased you are happy. Thanks for taking the time to review your purchase. Kind regards.

Posted 8 years ago

“Quick delivery very pleased would order from them again”

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Posted 8 years ago

Thank you so much for your lovely review and I hope you find something else you like in our discounted range soon. Kind regards.

Posted 8 years ago

“I recommend this seller, quality items , good and fast delivery. Many thanks.”

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Posted 8 years ago

Thank you for leaving a review. I hope you shop with us again soon. Kind regards.

Posted 8 years ago

“Very fast delivery and my wife loved the ear rings,I will be back for more”

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Posted 8 years ago

So glad to hear your wife loved the earrings! Do get in touch if we can be of any further assistance. Kind regards.

Posted 8 years ago

“Service was brilliant watch turned up very quickly and was just as described very pleased with the watch and Chapelle's service”

Helpful Report

Posted 8 years ago

Thank you for taking the time to let us know you were happy with our service and your new watch. Do get in touch if we can help with anything else in future. Kind regards.

Posted 8 years ago

“Quality items, very pleased with purchase and fast delivery.”

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Posted 8 years ago

I'm so glad you were happy with your order. Thank you very much for taking the time to leave feedback and I hope you shop with us again soon. Kind regards.

Posted 8 years ago

“Very quick delivery and cheap price!”

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Posted 8 years ago

Thank you very much for taking the time to leave a review. I'm so glad you were happy with our low, discounted prices! Kind regards.

Posted 8 years ago

“Very good watch and fast delivery!!!”

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Posted 8 years ago

Thank your for taking the time to get in touch and leave a review. Kind regards.

Posted 8 years ago

“Item was described as unisex but upon albeit prompt delivery, it was a ladies sized watch.”

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Posted 8 years ago

I'm sorry to hear you didn't like the watch. Casio describe this watch as a unisex design, although it is less chunky than some of their watches. This is we why provide dimensions under product details. If you would like us to look into chunkier alternatives for you then please get in touch as we would be happy to help. Kind regards.

Posted 8 years ago

“Pretty silver jewellery, well boxed, arrived quickly. Will use Chapelle Jewellery again!”

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Posted 8 years ago

Thank you so much for your lovely review. We look forward to your next order! Kind regards.

Posted 8 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews