Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing jewellers! I’ve had my engagement and now my wedding ring, so dainty and prices are great! Thank you”

Helpful Report

Posted 6 years ago

“Found to be very helpful. Excellent all round service.”

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Posted 6 years ago

“I was very satisfied with the process of the online booking and the goods when they arrived.”

Helpful Report

Posted 6 years ago

We appreciate the time you have taken to leave a review and are pleased you are happy with your purchase. Thank you for shopping with Chapelle.

Posted 6 years ago

“Disappointed really. This was a gift for my newborn granddaughter. The response was good and craftsmanship was good as well. However they spelt the name wrong. It was spelt Esme should have been Esmé as II put on the order form.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to leave a review. We are very sorry that your order was not put through correctly. We have sent you an email in regards to this.

Posted 6 years ago

“I was very impressed with the price and the speed of delivery. Sadly when my watch arrived it did not work so took it to jewellers and had to pay £14.95 for a new battery. This was better than having to send it back and pay postage!”

Helpful Report

Posted 6 years ago

Thank you for your review. We're very sorry to hear about the battery. Please do let us know if have any issues with the watch, as we will always endeavour to resolve them. Thank you for shopping with Chapelle.

Posted 6 years ago

“its a good site but delivery of product is to late so for that make it quick”

Helpful Report

Posted 6 years ago

Thank you for your review. We appreciate your comments about the delivery time and will ensure this is reviewed.

Posted 6 years ago

“From start to finish the experience with Chapelle was first class. Customer service responded promptly and accurately to all enquiries and delivered the goods within the agreed timeframe.”

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Posted 6 years ago

Thank you for taking the time to leave a review. We're very pleased to hear that your item was well received and you got great customer service. Thank you for shopping with Chapelle.

Posted 6 years ago

“First order was a damaged item and had to return at my own expense. Should not have to pay postage on damaged items under any circumstances.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to leave a review. We are sorry to hear that you were not refunded for your postage costs. This would usually be done so we can only apologise that this was missed. This has now been done through your PayPal account.

Posted 6 years ago

“My purchase was easy and professionally handled arriving on time. Beautiful as described.”

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Posted 6 years ago

“Excellent service and fantastic price. Picked up a G-Shock for £382 when the RRP is £650. Will definitely use Chapelle again.”

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Posted 6 years ago

Thank you for taking the time to leave a review and for shopping with Chapelle.

Posted 6 years ago

“a great range watches at very competitive prices. Prompt delivery and excellent customer service.”

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Posted 6 years ago

“Excellent on line service, delivered on time, saw the watch at Junction 32 shop but Doncaster and Rotherham didn't have it in stock so ordered on line Great Watch excellent value”

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Posted 6 years ago

“Very pleased with the watch at a very reasonable price the said item was received well packaged without any delay thank you.”

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Posted 6 years ago

“ONE MONTH TO DELIVER I ordered a ring for an 18th birthday gift, arrived almost a month after the event. The ring details/order didn't request size so assumption was made that it was "Free Size". After back and forth emails, it was eventually agreed that you would be able to supply in second choice of size. Assumed delivery would then be made, would now be arriving a few days after the birthday. When spoke with the recipient it was found not to have arrived. Follow up resulted in delivery being made 1 month after the order was placed.”

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Posted 6 years ago

“Oh my god. It is absolutely amazing, stunning, beautiful. I don’t know where to stop. You won’t be disappointed.”

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Posted 6 years ago

Thank you so much for your review. We're very pleased to hear that you are happy with your purchase. Thank you for shopping with Chapelle.

Posted 6 years ago

“I love Radley watches & have now bought a total of 4 from Chapelle. Their prices are amazingly competitive, in fact sometimes up to 50% cheaper than in shops I have been to. They are well packaged & delivered extremely quickly. I would recommend anyone to use Chapelle.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to leave a review. We certainly agree that we stock some beautiful Radley watches at great prices! Thank you for shopping with Chapelle.

Posted 6 years ago

“Item as described , good value for money. Well made and delivered when stated.”

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Posted 6 years ago

Thank you for your review and for shopping with Chapelle.

Posted 6 years ago

“Buena calidad del producto y envío rápido! Sobre todo la originalidad del producto y MAGNÍFICO PRECIO”

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Posted 6 years ago

Thank you for your review and for shopping with Chapelle.

Posted 6 years ago

“It’s amazing I love it so pretty everyone should have one”

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Posted 6 years ago

Thank you for your review, We're so pleased to hear you are happy with your purchase. We love it too!

Posted 6 years ago

“I ordered black pearl earrings on line then was told they were out of order but would be dispatched the following week. . As I particularly wanted these earrings I did not cancel the order but was a bit annoyed as I had paid extra for the express delivery.”

Helpful Report

Posted 6 years ago

Thank you for taking the time out to leave a review. When there is a delay with your order, you will be contacted as soon as possible, usually within one working day, with further details and an amended timescale. However, we do apologise for the disappointment and inconvenience this caused.

Posted 6 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews