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Chapelle Jewellery Reviews

4.7 Rating 2,826 Reviews
94 %
of reviewers recommend Chapelle Jewellery
4.7
Based on 2,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Chapelle Jewellery Reviews
Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Anonymous
Anonymous  // 01/01/2019
Very good service received l would certainly recommend to family and friends.
Helpful Report
Posted 10 years ago
Thank you for taking the time to leave us such positive feedback; I'm really pleased to hear you were happy with your experience of shopping online at Chapelle. Do get in touch if we can be of any assistance in the future. Kind regards Sarah
Posted 8 years ago
Brilliant
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Posted 10 years ago
Very good
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Posted 10 years ago
my order was delayed due to stock issues and I was emailed and informed of this. when I emailed back asking if there was any way I could it any earlier at all they were very helpful and promised special first class delivery so it arrived in time as it was a birthday present. very happy with their service.
Helpful Report
Posted 10 years ago
I am sorry that we had an issue with supplying your bracelet initially but thank you for letting us know that you were happy with the communication you received about this and that we could get the bracelet to you in time for the birthday. Thank you for taking the time to leave us feedback and do get in touch if we can help at all in the future. Kind regards Sarah
Posted 8 years ago
Quick and reliable service online. Item well packaged.
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Posted 10 years ago
Beautiful jewellery at very good prices. Excellent service!! Would recommend!
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Posted 10 years ago
I am so pleased to hear you were happy with our discount prices and with the level of service you received. Do get in touch if we can help at all in the future. Kind regards Sarah
Posted 8 years ago
Prompt delivery and helpful customer service.
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Posted 10 years ago
Everything about this transaction was fab, kept upto date with what was happening with my order and very quick delivery especially with it been between Christmas and new year. Highly recommended.
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Posted 10 years ago
It's great to read your positive comments; I am so pleased to hear you were happy with the service you received and that we had the watch you love in stock. Do get in touch if we can be of any assistance in the future. Kind regards Sarah
Posted 8 years ago
Very happy with service.
Helpful Report
Posted 10 years ago
Thank you so much for leaving us such positive comments. I am pleased that you are happy with our discount prices and the service you received. We sell all Hot Diamonds items with at least 30% off the RRP so do contact us if we can be of any assistance in the future. Kind regards Sarah
Posted 8 years ago
Fast efficient service
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Posted 10 years ago
The service just before xmas at such a busy time was absolutely first class and it was the best price around.
Helpful Report
Posted 10 years ago
It's really great to hear you were happy with our discount prices and the service you received. I will ensure your comments are passed on to the Customer Service team. Many thanks and do get in touch if we can be of any assistance in the future. Kind regards Sarah
Posted 8 years ago
Very good friendly service and after sales service.
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Posted 10 years ago
I am really pleased to hear you were happy with the service you received from our Customer Service team. I will pass your feedback on to them. Do contact us if we can assist you at all in the future. Kind regards Sarah
Posted 8 years ago
Watch arrived very quickly and was a good price compared to other vendors.
Helpful Report
Posted 10 years ago
Thank you for taking the time to leave us positive feedback. I am pleased to hear you are happy with the price and the delivery timescale. Please do contact us if you have any questions in the future. Kind regards Sarah
Posted 8 years ago
Very good service, though busy
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Posted 10 years ago
Arrived as promised, so thank you
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Posted 10 years ago
Excellent service arrived very quickly
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Posted 10 years ago
Thank you for taking the time to leave us such positive feedback. It is great to hear you were happy with the service and prices. Do get in touch if we can be of any assistance in the future. Kind regards Sarah
Posted 8 years ago
Super fast
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Posted 10 years ago
Great service Christmas present for my daughter value for money
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Posted 10 years ago
Easy to use website, quick uncomplicated transaction and super quick delivery. I could not fault it very pleased indeed.
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Posted 10 years ago
It's great to hear you found the website easy to use and were happy with the delivery time and the product you ordered. Please do get in touch if we can be of any assistance in the future. Kind regards Sarah
Posted 8 years ago
Even though I had to send the watch back as it was larger than I anticipated the service was brilliant. I even got my money back next day
Helpful Report
Posted 10 years ago
I am sorry to hear that the watch was too large in design for you, but thank you for leaving us positive feedback about the service you received. I will pass your comments on to the customer service team and am sure they will be pleased to hear you were happy with the service and refund time. Kind regards Sarah
Posted 8 years ago
Chapelle Jewellery is rated 4.7 based on 2,826 reviews