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Chapelle Jewellery Reviews

4.7 Rating 2,826 Reviews
94 %
of reviewers recommend Chapelle Jewellery
4.7
Based on 2,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Chapelle Jewellery Reviews
Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Anonymous
Anonymous  // 01/01/2019
It was exactly as described. Well packaged Extended returns date for Xmas Easy web site to navigate
Helpful Report
Posted 8 years ago
Thanks so much for your review. I'm so glad you are happy with all aspects of our service and do hope you shop with us again soon! Kind regards.
Posted 8 years ago
Very good service & best prices. Never been let Down by Chapelle !!!!!!!!!. Keep the good work up. Many Thanks.
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Posted 8 years ago
We will! Thank you so much for your lovely review, I'm glad to hear that you are so happy with our service. Thanks for getting in touch. Kind regards.
Posted 8 years ago
I ordered a Casio G shock from Chapelle Jewellery which arrived on time, and the communication was first class, as was the price of the watch, delivered in correct manufactures packaging, a branded tin within a box, with all instructions and guarantees. I highy rate Chapelle Jewellery. G Markwick.
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Posted 8 years ago
I'm so glad to hear you are happy with our service. Thank you so much for your review & do keep an eye out as we receive new Casio watches at great discounts all year round. Kind regards.
Posted 8 years ago
The backs fell of the earrings constantly, lost the earring within the day. Tried getting in touch with the seller, no response
Helpful Report
Posted 8 years ago
Hi Lauren, I'm very sorry to hear you have had a problem with your earrings. I'm afraid we have not received any emails or messages from you, please could you email us at customerservices@chapelle.co.uk with the details so we can look into this for you asap? Kind regards.
Posted 8 years ago
Very good quality that at a price less than others
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Posted 8 years ago
Easy access, payment was straightforward and easy. And quick delivery. My watch came in a lovely presented box and was more stunning than its picture. I've brought it for a Christmas present but will be looking for myself soon. Only one negative I didn't receive any confirmation that watch had been dispatched so was a surprise when I came home to find my husband had signed for it.
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Posted 8 years ago
Thank you so much for your review, I'm so glad you love the watch. I'm very sorry to hear that you didn't receive your dispatch email and will ensure I pass this on to our technical team. Kind regards.
Posted 8 years ago
Great service all over. Thank you!!! Excellent ebayer!
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Posted 8 years ago
Thanks so much for your lovely review. I'm so glad you are happy. Kind regards.
Posted 8 years ago
Good price and packaging. Just as described. Emailed to say item was on it's way with 48 hour signed for post office delivery. It took 5 working days.
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Posted 8 years ago
Thank you for your review. I'm glad you are happy with our service. We do also offer next day delivery, which is a guaranteed service by Royal Mail, if you require faster delivery times. Kind regards.
Posted 8 years ago
Hassle free
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Posted 8 years ago
I'm glad you found the process easy and hassle free. Thanks for leaving a review. Kind regards.
Posted 8 years ago
Excellent service. My husband wanted this watch for so long, took hours of hunting he is so pleased with his present. Fast delivery arrived exactly when I wanted. Will certainly shop with you again!!
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Posted 8 years ago
Fantastic, glad to hear we could help. Thank you so much for your review. Kind regards.
Posted 8 years ago
Present for my daughter - who is very happy!
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Posted 8 years ago
Glad to hear the present was well received! Thanks so much for your review and for letting us know. Kind regards.
Posted 8 years ago
Everything was just perfect, nothing more, nothing less!
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Posted 8 years ago
Thanks so much for taking the time to leave such a lovely review. We'll happily accept 'perfection' as feedback any day! Kind regards.
Posted 8 years ago
Chapelle had a watch I was looking for far cheaper than anywhere else, the ordering process was very easy and delivery was excellent, I couldn't ask for anymore really.
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Posted 8 years ago
Thank you very much for taking the time to leave a review. I'm so glad we could help you find what you were looking for at a great discounted price! Kind regards.
Posted 8 years ago
I didn t recive the item yet
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Posted 8 years ago
Thank you for your review. I believe you are in contact with our customer service team who have explained that as this is an international order it may take a little longer but should be with you very soon. Do get back in touch if you need any further assistance. Kind regards.
Posted 8 years ago
Ho acquistato un Casio GW-7900-1ER al prezzo di 78 + 10 sterline pari a 102,76 euro. Lo stesso modello di orologio è in vendita a 131 euro su Amazon. Oltre al risparmio i tempi di consegna sono stati rispettati e l'orologio è arrivato imballato sufficientemente, con tutto ciò che era previsto nella confezione! Negozio serio e affidabile. I've bought Casio GW-7900-1ER at the price of 78 + 10 pounds, equal to 102,76 €. The same watch model is priced at 131 Euros on Amazon. Besides saving, the delivery times have been met, and the watch arrived packed safely, with all that was expected in the pack! Serious and reliable store.
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Posted 8 years ago
I'm so glad you are happy with your new watch! We have a huge range of Casio and many more watches at fantastic discounts and we are authorised stockists of all our brands so do check back soon for more great deals. Kind regards.
Posted 8 years ago
I purchased a Hot Diamonds pendant which I had been unable to find elsewhere, (I think it's now de-listed). Chappelle had it in stock & at a greatly reduced price on the original Hot Diamonds listing. It was dispatched & delivered quickly, very securely packaged, & recorded delivery. All round, a great service from Chappelle. Very happy.
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Posted 8 years ago
Thank you so much for your review. We are the authorised clearance stockist for Hot Diamonds so we have a huge range of their beautiful designs. Look out for more new arrivals from this brand soon! Kind regards.
Posted 8 years ago
Arrived well in time, well packed and in excellent condition. Many thanks Chapelle, I highly recommend your company.
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Posted 8 years ago
You are very welcome. I am so glad to hear that you are pleased with our service. Kind regards.
Posted 8 years ago
Very good watch, it is as expected, original, new in its box and very well packaged, I recommend !!!!.
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Posted 8 years ago
Thanks so much for the review and the recommendation. I'm so glad you are happy with our service. Kind regards.
Posted 8 years ago
Very pleased with the watch we bought, arrived in excellent condition earlier than was promised. Would recommend Chapelle Jewellery to anyone looking for a first class product at a highly competitive price
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Posted 8 years ago
Thanks for the recommendation and the great review! So glad you are happy with our service. Kind regards.
Posted 8 years ago
quick delivery
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Posted 8 years ago
Thank you so much for your review. Kind regards.
Posted 8 years ago
Chapelle Jewellery is rated 4.7 based on 2,826 reviews