Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service and delivery excellent. The pendant is lovely. I bought it as a gift in advance of a friend's birthday but haven't given it yet so obviously I have no tot her reaction. But I love it.”

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Posted 8 years ago

Thank you very much for the review! I'm pleased to hear you like the pendant - hopefully it is warmly received by your friend too. Do get in touch if we can be of any more assistance.

Posted 8 years ago

“Incredibly fast and service conscious.”

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Posted 8 years ago

Thanks so much for the great review. Feedback is really important to us so thanks for taking the time to get in touch.

Posted 8 years ago

“Great service: they arranged extra links for the watch in order to make it fit properly. And they are very friendly as well. Op top of that the watch was lovely.”

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Posted 8 years ago

Thanks so much for the great feedback. I'm so glad to hear you're happy with your new watch and I'll pass on your lovely comments to the rest of the team. Do let us know if we can be of any help in future!

Posted 8 years ago

“Excellent value watch in nice presentation case.”

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Posted 8 years ago

Thanks so much for taking the time to leave feedback. I'm glad to hear you are pleased with your new watch.

Posted 8 years ago

“Ordered for a birthday present arrived as promised and my daughter loved the watch”

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Posted 8 years ago

It's always nice to hear when gifts are well-received! Thank you for letting us know and for taking the time to leave feedback on your purchase.

Posted 8 years ago

“Fast delivery. Great item.”

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Posted 8 years ago

Thank you for taking the time to leave a review. Do keep an eye on our store for more great deals in future, including a wide range of Hot Diamonds jewellery with at least 30% off RRP.

Posted 8 years ago

“Excellent service .. thanks .”

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Posted 8 years ago

Thanks for taking the time to rate your recent experience with us. Please do get in touch if we can be of any assistance in future.

Posted 8 years ago

“Good morning I just received my recent order from you Ice watch ola purple unisex 2015 I am happy to keep the watch you have sent but it isn't the one I ordered. You have sent me chamallow purple unisex 2014 ice watch. Can you give me your guarantee that if I place another order this will not happen again Thanks Kerry Mullen”

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Posted 8 years ago

Hi Kerry, I am very sorry to hear that you have received the wrong watch. I have looked into this for you and can see that there was an error which is now being rectified. However, I can confirm that we do have the correct watch, ICE.PE.U.S.15 rather than ICE.CW.PE.U.S.14 available. I have put one aside for you. Can you confirm whether you would prefer to return the one you have and exchange it for the correct watch (we will of course refund your return postage costs) or order the correct one as well and keep the one you have? Please let me know which you prefer. Kind regards, Gabrielle

Posted 8 years ago

“Perfect product! On Tim!”

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Posted 8 years ago

“really pleased with my purchase you made everything easy arrived when you said packaged safely would not hesitate to buy from you again Thankyou”

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Posted 8 years ago

Thank you so much for your lovely feedback. I am so glad to hear that you are pleased with our service. All the best

Posted 8 years ago

“I bought a Stirling silver Rose Quartz necklace for my daughters birthday last week. She absolutely loved it!!!!!! I would recommend your jewellery to anyone....it was a stunning piece. S.HAMMETT Devon.”

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Posted 8 years ago

That is lovely to hear! Thank you so much for getting in touch and leaving feedback.

Posted 8 years ago

“Wonderful item, fabulous price and great packaging and delivery time.”

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Posted 8 years ago

“Great product at a great price fast delivery”

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Posted 8 years ago

“Bought a couple of charms for my 2 neice's at christmas. They loved them as did I. Will certainly purchase for Chapelle Jewellery in the future. Smashing items. Great service. Thanks”

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Posted 8 years ago

It's always nice to hear when a gift is well received! Thank you so much for leaving such lovely feedback and do get in touch if you're looking for anything in particular in future. Kind regards, Gabrielle

Posted 8 years ago

“This company has excellent customer service and the price and quality of the watch I purchased was the best I could find anywhere either at a local jeweller or online.”

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Posted 8 years ago

“Good Product.. Speed Shipping (France).. Good Transaction.. 20/20”

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Posted 8 years ago

“A very easy and pleasant transaction, the watch that I purchased from Chapelle Jewellery was exactly what I had been looking for, the service was great, I couldn't be happier. Wendy S. - Southampton”

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Posted 8 years ago

“Beautiful necklace and earings. Great value for money whilst being of a good quality. Very fast delivery. Great service overall.”

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Posted 8 years ago

“I recently purchased 2 pieces of Hot Diamonds jewellery from Chapelle in separate transactions. I have to say that their service is second-to-none in terms of professionalism, speed of delivery and the presentation and quality of the items received. Very pleased and I would not hesitate to buy from this excellent business again. Highly recommended.”

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Posted 8 years ago

“Excellent service. Will definitely use again quick and reliable.”

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Posted 8 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews