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Chapelle Jewellery Reviews

4.7 Rating 2,826 Reviews
94 %
of reviewers recommend Chapelle Jewellery
4.7
Based on 2,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Chapelle Jewellery Reviews
Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Anonymous
Anonymous  // 01/01/2019
You got exactly what we wanted. The item was priced very competitively. Best part was that we had been told by a jeweler that this item was unobtainable, yet you still got it for us. Thankyou.
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Paid for 24 hr tracked delivery as needed it 2 days later for a special birthday present and it arrived 6 days later no email no message to say it would be late. Not a very happy customer
Helpful Report
Posted 7 years ago
Beautiful jewellery, prompt service
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Very please with the watch. Recommended
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Found just the watch I was looking for. Feels lovely on and looks far more expensive than it was. Been told by several how's nice it is. Fast delivery. Would recommend
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
The information on the website was good and so were the prices. When I tried to buy I had a problem that was essentially my fault because I hadn't put in the information needed to add in the postage costs, but I got forwarded to Paypal without the costs being shown and the system wasn't helpful in sorting out that problem. I got a confirmation email straight away that said I would get tracking information when the watch was dispatched, but I didn't. The first I knew was I got an email from Royal Mail saying they were about to deliver. Anyway, it did get to me quickly and well-packaged, so overall I'm happy.
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Ordered a watch online. Site easy to use and product arrived promptly. Watch is really nice.
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Found what I was looking for very easily:No hastle ordering and swift delivery Goods arrived as promised and met expectations. Thank you
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
very satisfied with product
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
I purchased a watch for a 60th birthday which wasn’t meant to be despatched until 4th January but I needed it for 5th January. Very helpful staff said that they would look out for it and if it came in on 3rd they would despatch that day, which they did and I received it the next day.
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Found what was looking for easily on website. Item however, was not sent with original Radley branded tag, crown tab and screen protector. It was a gift but I felt cheated giving it as original Radley packaging I know of that comes with all Radley watches, was missing.
Helpful Report
Posted 7 years ago
Good morning, I am sorry to hear that you haven't received the tags, not all items are sent out with them as they could have been on sale in a store at some point in the item being with us from the supplier. The tag in the crown is taken out if the item is being on display so that the store team know it is working. I am sorry these have not been received. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Birthday present butterflies hot diamond earings
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Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Hello! Today I recieved my new "Mens Citizen Signature 200m automatic watch NB0070-57E". Thank you very much. Sincerely, Alex.
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Excellent service and very happy with the price too
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
The bracelet is great piece of jewellery came really quickly will definitely order more jewellery x
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
bought a watch.. great price
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Delivery was prompt but unfortunately they sent me the wrong watch. However, once I contacted customer service I was able to arrange to go to my local store and exchange it for the correct one. So cannot give maximum stars but at least the problem was resolved quickly. I am now happy with my new watch and the price I paid for it.
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
The earrings are lovely but I would suggest that they are photographed so the actual size is obvious. They are a lot daintier than the photo suggests.
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
First class service, excellent product. All retailers should take note.
Helpful Report
Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Price of watch i purchased. Delivery was quicker than stated at check out
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Posted 7 years ago
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Posted 7 years ago
Good morning, I am glad to hear you are happy with the item purchased from us and our service. We do look forward to hearing from you again. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Chapelle Jewellery is rated 4.7 based on 2,826 reviews