Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautifully made loved the mother of pearl on the watch face looking forward to wearing it”

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Posted 8 years ago

“Good product excellent service”

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Posted 8 years ago

“The service was quick and as expected so very happy”

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Posted 8 years ago

“Quick delivery, good prices. Will definitely use Chapelle again.”

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Posted 8 years ago

“Really fast service and lovely product”

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Posted 8 years ago

“Great price and fast delivery”

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Posted 8 years ago

“I am very pleased with the quality of the necklace and also the prompt delivery .Thank you.”

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Posted 8 years ago

“Quick delivery, item new, boxed and as described, and best of all nearly 50% cheaper than everyone else”

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Posted 8 years ago

“Fantastic”

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Posted 8 years ago

“quick service great bargains”

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Posted 8 years ago

“Easy to order product and delivered in a timely manner.”

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Posted 8 years ago

“Amazing Servive Amazing staff Fantastic communication 5*”

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Posted 8 years ago

“Fast dispatch and delivery. Well packaged. Best price on the net I could find for the watch I purchased.”

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Posted 8 years ago

“Half the price than in high street shops and quick delivery packaged well. Quick response to emails.”

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Posted 8 years ago

“I ordered my jewellery - hot diamonds necklace and earrings on the Monday and they arrived on the Wednesday excellent service I'm sure my daughter will be very pleased with her Christmas present. Very pleased!”

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Posted 8 years ago

“Immediate despatch with all tracking information sent straightaway. Also, the lady I spoke to in the Freeport shop (had hoped to purchase from a store, but they had sold the last one!) was particularly helpful. Returns policy excellent for Christmas.”

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Posted 8 years ago

“Product was as described, good value for the money and a very quick delivery.”

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Posted 8 years ago

“Item was well priced and it arrived very quickly considering the festive time of year. I would have no hesitation in buying from Chapelle again.”

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Posted 8 years ago

“Beautiful snowflake earrings, dainty and glitzy”

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Posted 8 years ago

“Further to my recent review (below) I would like to add that Chapelle were quick to respond and sent me a brand new box, well packaged in a stiff cardboard box (as it should have been in the first place), so all's well that ends well. Firstly I must say that I am impressed with the watch that I bought (usual Citizen quality), very happy with the price (about £80 off full retail), and the delivery was super fast (next day). However I do have one gripe which has unfortunately spoiled the experience. The website states 'All items are sent out in suitable packaging so they arrive undamaged' and this was not the case. The watch in its original Citizen box was placed in a thin bubble wrap bag and then sent in a parcel bag, so it came as no surprise that the box was bashed and crumpled by the time it got to me. I am now in the disappointing and embarassing situation of having to give my fiancee a Christmas gift that looks like it came from a car boot sale rather than a quality jeweller. I have never given a retailer a poor review before and I'm not the type to do so because I want something for nothing. Just genuinely disappointed. Sorry guys, but there is no excuse for such poor packaging. It should have been properly boxed, and it still would not have exceeded the size and weight for Royal Mail. Many of your sales will be for gifts, especially at this time of year, and should arrive with the buyer in a presentable condition.”

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Posted 8 years ago

I am so sorry to hear you received your watch in a less than satisfactory condition. This is of course very concerning to hear as all our products should be sent out thoroughly bubble wrapped in a brown cardboard box so I will most certainly raise your comments with the dispatching team. I will ensure I get a correctly packaged replacement Citizen box out in the post today for you to receive tomorrow before 1pm. If you have any further questions or concerns please do not hesitate to contact us on customerservices@chapelle.co.uk and we will be more than happy to assist. Once again I am so sorry for the inconvenience caused and I do hope the replacement box is well received.

Posted 8 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews