Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

“Super quick delivery”

Posted 8 years ago

I'm so glad to hear that your wife loves her new watch, we agree that those Rotary watches really are a bargain! Thank you so much for leaving feedback and letting us know. Kind regards, Gabby

Posted 8 years ago

“Great service,got my things delivered safely n fast”

Helpful Report

Posted 8 years ago

Service rating :Thank you for taking the time to leave a review. I am so sorry to hear that you are unhappy with one of your items. We do try to provide as many details on our jewellery as possible but we appreciate it can be difficult to see what things are like online which is why we offer a refund policy. If you would like to return your necklace we would be happy to refund the amount onto the gift card you paid with as long as it is an unworn condition. Kind regards, Gabby

Posted 8 years ago

“Great service,got my things delivered safely n fast”

Helpful Report

Posted 8 years ago

Service rating :Thank you for taking the time to leave a review. I am so sorry to hear that you are unhappy with one of your items. We do try to provide as many details on our jewellery as possible but we appreciate it can be difficult to see what things are like online which is why we offer a refund policy. If you would like to return your necklace we would be happy to refund the amount onto the gift card you paid with as long as it is an unworn condition. Kind regards, Gabby

Posted 8 years ago

“Great service,got my things delivered safely n fast”

Helpful Report

Posted 8 years ago

Service rating :Thank you for taking the time to leave a review. I am so sorry to hear that you are unhappy with one of your items. We do try to provide as many details on our jewellery as possible but we appreciate it can be difficult to see what things are like online which is why we offer a refund policy. If you would like to return your necklace we would be happy to refund the amount onto the gift card you paid with as long as it is an unworn condition. Kind regards, Gabby

Posted 8 years ago

“Great service,got my things delivered safely n fast”

Helpful Report

Posted 8 years ago

Thank you for taking the time to leave a review. I am so sorry to hear that you are unhappy with one of your items. We do try to provide as many details on our jewellery as possible but we appreciate it can be difficult to see what things are like online which is why we offer a refund policy. If you would like to return your necklace we would be happy to refund the amount onto the gift card you paid with as long as it is an unworn condition. Kind regards, Gabby

Posted 8 years ago

“Item arrived promptly and in excellent condition”

Helpful Report

Posted 8 years ago

Thank you for reviewing our service. I do hope that your son loves his new watch. Just a quick note - as you are probably aware this watch is an Eco-Drive model which means it is powered by light. If you are not planning on presenting it until May we would recommend ensuring that you expose it to light for a few days before wrapping it up to ensure it is charged and ready to use when opened as we store them in darkness and only give them a partial charge before dispatch. This will hopefully help prevent any possible delay to him enjoying his gift. Do get in touch if you require any further information on this. Kind regards, Gabby

Posted 8 years ago

“Thanks great service. This time I brought online but your shop at Gun Wharf is also excellent”

Helpful Report

Posted 8 years ago

“Great product .. Could say one of the best experiences in dealing with a professional company. Very good follow up . Many thanks and I would not hesitate ordering from you again.”

Helpful Report

Posted 8 years ago

Thank you so much for your positive feedback. It is great to hear you were happy with your experience of shopping online with Chapelle. If we can be of any assistance in the future please do get in touch.

Posted 8 years ago

“The earrings were very good quality and a pretty design. The delivery was fast and packaging was excellent. All at the right price too.”

Helpful Report

Posted 8 years ago

Thank you for your feedback. It's great to hear you were happy with the earrings, delivery, packaging and price! Do keep an eye on our website as we guarantee savings of at least 30% off the RRP across our entire range all year round.

Posted 8 years ago

“I have not purchased anything from this site, could you explain why I have received this email?”

Helpful Report

Posted 8 years ago

Hi Louise, You purchased a Hot Diamonds pendant from us through eBay in December which is why you have been sent this email.

Posted 8 years ago

“Pleased with bracelet for my gran daughter came quickly”

Helpful Report

Posted 8 years ago

“I brought a ice watch from this company and I have to say it is a great watch. The dilivery was excellent and I would happily use this company again in the future. Many thanks Roger”

Helpful Report

Posted 8 years ago

Thank you so much for your feedback. It's great to hear you were happy with your purchase. Please do get in touch if we can help at all in the future.

Posted 8 years ago

“Received the watch in good time but the link on the strap broke after 3 weeks of wearing.”

Helpful Report

Posted 8 years ago

Thank you for your feedback and I am sorry to hear that the strap has broken. Although the straps aren't covered by the manufacturer's warranty we would be happy to take a look at the watch and advise on a solution. Please email customerservices@chapelle.co.uk and the team will be happy to help.

Posted 8 years ago

“Very good”

Helpful Report

Posted 8 years ago

“Superb delivery service. Best prices. My daughter loved both items I purchased.”

Helpful Report

Posted 8 years ago

Thank you for your comments. I am pleased you were happy with our discount prices and the delivery service you received. Please do keep an eye on our website as we constantly add new jewellery and watches to our range and we guarantee savings of at least 30% off the RRP all year round.

Posted 8 years ago

“Very pleased with them items of Jewellery, lovely pieces and fast service”

Helpful Report

Posted 8 years ago

Thank you for taking the time to leave us feedback. I am really pleased you were happy with your experience of shopping with Chapelle online.

Posted 8 years ago

“Good service and quality”

Helpful Report

Posted 8 years ago

“Excellent product at a very good price, very fast tracked delivery and recipient was over the moon. Would highly recommend and would certainly use again”

Helpful Report

Posted 8 years ago

Thank you so much for your feedback; I am so pleased to hear you are happy with your order.

Posted 8 years ago

“My daughter likes it”

Helpful Report

Posted 8 years ago

“Very good”

Helpful Report

Posted 8 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Chapelle Jewellery Reviews