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Chapelle Jewellery Reviews

4.7 Rating 2,826 Reviews
94 %
of reviewers recommend Chapelle Jewellery
4.7
Based on 2,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Chapelle Jewellery Reviews
Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Anonymous
Anonymous  // 01/01/2019
Easy to navigate website and the item was sent in a timely fashion.
Helpful Report
Posted 10 years ago
Excellent service and super fast delivery!
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Posted 10 years ago
Arrived on time, packaging great. No complaints at all
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Posted 10 years ago
very happy with pendant I bought in shop in August as a birthday present
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Posted 10 years ago
Thank you for your positive feedback. I am pleased you were able to find the matching earrings to the pendant you purchased in store. Do get back in touch if we can be of any further assistance in the future. Kind regards Sarah
Posted 8 years ago
i have bought my girlfriend and I six rings in total from you
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Posted 10 years ago
Thank you for your feedback. I am so pleased to hear you are happy with your multiple purchases from Chapelle. Do get in touch if we can be of any assistance in the future. Kind regards Sarah
Posted 8 years ago
Great service, great price super quick delivery.
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Posted 10 years ago
time for delivery, price and sevices are excellent
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Posted 10 years ago
Malgré le problème lié au "compte client" (pas d'accès possible sur le site) la livraison s'est faite normalement (8 jours ouvrés). Un plus commercial pour les réponses rapides de Trish a mes mail qui m'ont permis de suivre l'évolution de la commande et de la livraison.
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Posted 10 years ago
No problems at all and it arrived on time, would order from them again.
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Posted 10 years ago
Excellent
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Posted 10 years ago
Very fast delivery.
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Posted 10 years ago
Excellent service arrived quickly
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Posted 10 years ago
Thank you for taking the time to leave us feedback. I am really pleased to hear that you were happy with the service you received and the speed with which the item arrived with you. Do contact us if we can be of any assistance in the future. Kind regards Sarah
Posted 8 years ago
Better than expected. I have bought from Chapelle on a number of occasions and always get value for money.
Helpful Report
Posted 10 years ago
Thank you for your feedback and I am really pleased to hear you are happy with the product and the value for money it represents. If we can be of any assistance in the future do let us know. Kind regards Sarah
Posted 8 years ago
Excellent quick delivery
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Posted 10 years ago
Item arrived promptly
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Posted 10 years ago
Brilliant
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Posted 10 years ago
Easy to search and find exactly what you are looking for. Well packaged and extremely fast delivery.
Helpful Report
Posted 10 years ago
Thank you for your positive feedback. I am pleased that you were able to find what you were looking easily on our website and that you were happy with the delivery timescale. Do contact us if we can be of any assistance in the future. Kind regards Sarah
Posted 8 years ago
The price paid was very competitive, easy to order and the watch arrived as and when expected.
Helpful Report
Posted 10 years ago
Thank you for your comments. It's great to hear you were happy with your experience of shopping with Chapelle and that you are pleased with your purchase. Do get in touch if we can be of any assistance in the future. Kind regards Sarah
Posted 8 years ago
Watch was dispatched and arrived quickly, however postage was very expensive especially as I had to return the watch. Worked out to be £15 wasted on postage. Can get the same secure delivery from other companies for free. This would stop me from ordering from you in the future.
Helpful Report
Posted 10 years ago
Thank you for your feedback. We return the item cost and initial postage out to the customer if you return it because you have changed your mind. Unfortunately if we were to refund the postage of the item back to us when you have changed your mind about the item, we wouldn't be able to offer at least 30% off the RRP on all products all year round. Do contact us if you have any other queries. Kind regards Sarah
Posted 8 years ago
I am very pleased speedy delivery and easy website
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Posted 10 years ago
Chapelle Jewellery is rated 4.7 based on 2,826 reviews