Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not impressed with the service at all the products purchased are excellent and great price but it's the lack of knowing when the item was being dispatched no info on courier or who was delivering it and I sent an email to customer service and to this date still haven't heard from anyone. Although I now have received them but I do appreciate it's a busy time of the year but not having the basics worry's consumers if whether there items are going to arrive safely.”

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Posted 7 years ago

“Good value and excellent service at check out and delivery”

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Posted 7 years ago

“Very pleased with Chapelle ordered online goods were very good thanks”

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Posted 7 years ago

“Always happy wit Chapelle”

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Posted 7 years ago

“Good quality at reasonable prices.Loved the sale offers.”

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Posted 7 years ago

“Quick delivery and great price. Thank you”

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Posted 7 years ago

“Found the watch I wanted at a fantastic price. Watch arrived quickly and well packaged.”

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Posted 7 years ago

“Arrived within 2 days of ordering and looks exactly as expected”

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Posted 7 years ago

“Excellent value for money and delivery was spot on.”

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Posted 7 years ago

“I returned an item but was bit kept informed of progress. I was concerned it may have been lost in the post. I was only informed when a refund had been activated.”

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Posted 7 years ago

“Really easy to order quick delivery very good service and pleased with the rings I bought”

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Posted 7 years ago

“Excellent!!”

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Posted 7 years ago

“The order was very straight forward the item was delivered very quickly and hopefully my other half likes it.... Would recommend Chapelle ...”

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Posted 7 years ago

“Really beautiful and I am very pleased with this beautiful piece .”

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Posted 7 years ago

“Good quality earings - i have had them before and unfortunately lost one in the summer. My mum has bought me them for my birthday”

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Posted 7 years ago

“Very unhelpful services staff, watch purchased send without guarantee card, as well as paid for brand new item and have been send ex-display one. No compensation or apology whatsoever. Avoid at any cost. Yes - you might get a bargain but on what cost.”

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Posted 7 years ago

“Every birthday, Christmas & excuse I can get I go to Chapelle to purchase gifts & for myself also. I got a ring last Christmas from my Mother & had to return it twice as a diamond appeared missing / on its side. A couple of weeks ago I went to pick it up & to my horror the 9ct gold ring which cost over £300 had no hallmark inside. The lovely assistant explained it had fell through the net at the assay office. This now means in the new year I have to return for. 3rd time with the ring for it to be sent away again. Very disappointed bring and inconvient running back & fire. I had ordered another ring which also has came but it’s too small only just a few weeks back from online but I will now have to pay another deposit for a new order and try to refund this one. There’s quite a few others I’d like to try but having to pay a deposit for them all isn’t a great system I find. I am hoping someway faith is restored in Chapelle.”

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Posted 7 years ago

“I ordered what I assumed were Canadian Ice Diamonds as per the web site. Upon receipt they were not branded in any way to reflect Canadian ice diamonds and they also had no certification of authenticity. Very poor.”

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Posted 7 years ago

Good afternoon, All our Canadian Ice jewellery has now been re-branded due to the company who supplied this brand has also been re-named and taken over by another business. They no longer are supplied with the certificate. Kind regards, Connor.

Posted 7 years ago

“Very pleased with my new watch and service given. Would definitely use Chapelle again.”

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Posted 7 years ago

“Good delivery and although haven’t worn yet looks nice.”

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Posted 7 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews