Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt and efficient service”

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Posted 10 years ago

“Best price and quick delivery”

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Posted 10 years ago

“First class”

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Posted 10 years ago

“Fast delivery and constant updates. Excellent service.”

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Posted 10 years ago

“I had to change the address of my order and this was changed without any hassle. Also offered to wrap my gift before sending. Very helpful staff, great service.”

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Posted 10 years ago

“First class service and prices”

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Posted 10 years ago

“Quick delivery”

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Posted 10 years ago

“Arrived in good time, well packaged and as described.”

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Posted 10 years ago

“Service very good delivered within advised timescales .”

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Posted 10 years ago

“Quick delivery.”

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Posted 10 years ago

“Quick delivery.”

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Posted 10 years ago

“As I have yet I am yet to receive my items after placing my order on Aprill 20th”

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Posted 10 years ago

Service rating :Thank you for your feedback. I am sorry to hear that your order is yet to arrive. I believe you spoke with my colleague last week who informed you that your order was dispatched on the 22nd of April using Royal Mail Recorded Signed For 1st class. After tracking the parcel we can see that there is no information available on its location. I understand that my colleague explained about Royal Mails 15 working day lost parcel policy and that you are going to call us again if the parcel has not turned up after 15 working days. I am sorry for the inconvenience this has caused you and please do contact us if your parcel does turn up. Kind regards Sarah

Posted 8 years ago

“As I have yet I am yet to receive my items after placing my order on Aprill 20th”

Helpful Report

Posted 10 years ago

Thank you for your feedback. I am sorry to hear that your order is yet to arrive. I believe you spoke with my colleague last week who informed you that your order was dispatched on the 22nd of April using Royal Mail Recorded Signed For 1st class. After tracking the parcel we can see that there is no information available on its location. I understand that my colleague explained about Royal Mails 15 working day lost parcel policy and that you are going to call us again if the parcel has not turned up after 15 working days. I am sorry for the inconvenience this has caused you and please do contact us if your parcel does turn up. Kind regards Sarah

Posted 8 years ago

“fast and efficient”

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Posted 10 years ago

“Excellant service. I had a dilemma and the staff member was very quick responding, was most helpful and accommodating.”

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Posted 10 years ago

“Fabulous jewellery, very reasonable.”

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Posted 10 years ago

“Excellent service very quick delivery”

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Posted 10 years ago

“Excellent service very quick delivery”

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Posted 10 years ago

“Excellent at communicating - felt valued as a customer (even though it was a minor order)”

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Posted 10 years ago

“Fantastic service. Emma has been brilliant throughout and always kept me updated on the process of my ring.”

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Posted 10 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews