Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

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“none”

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Posted 8 years ago

“Easy website to use, payment straight forward & delivery was very quick.”

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Posted 8 years ago

It's great to hear that you found our site straight-forward and easy to use and I'm glad you are happy with your new watch as well. Thanks for taking the time to leave feedback. Kind regards, Gabby

Posted 8 years ago

“Prompt delivery, excellent communication”

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Posted 8 years ago

Thank you for taking the time to let us know you are happy with our service and your new watch. If you are looking for a Citizen watch that shows the day we do have a selection with this particular feature here > http://www.chapelle.co.uk/watches/mens-citizen_day. Alternatively, do get in touch if you are looking for soemthing in particular because we are always happy to help and can't always show every watch on our website. Kind regards, Gabby

Posted 8 years ago

“love my hot diamond locket, could not find anywhere else. amazon selling newer versions, MUCH poorer quality. this is original product that i like. came within 4 days as promised. next day better, but no biggee”

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Posted 8 years ago

I'm so glad to hear you love your new locket! We stock a very wide range of Hot Diamonds jewellery, including new and older styles so keep an eye out for more great deals in future. We do also offer next day delivery, which you can select it at the check-out if you prefer. Kind regards, Gabby

Posted 8 years ago

“The website was easy to use, delivery was quick can't fault anything. The signed for delivery meant no damage to the lovely box or product. Would definitely order again.”

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Posted 8 years ago

Thank you so much for your lovely feedback. We are authorised stockists of every brand we sell which means everything is supplied in brand presentation boxes with the manufacturer's guarantee and/or certificate of authenticity. Kind regards, Gabby

Posted 8 years ago

“Excellent service arrived very quick”

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Posted 8 years ago

“good service”

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Posted 8 years ago

Service rating :I'm so sorry to hear that you have lost one of your earring backs. As a gesture of good-will I will send you out a new pair of butterfly backs in the post today. I have tested them against another pair of earrings the same as yours and they fit securely so hopefully you will have no further problems. Kind regards, Gabby

Posted 8 years ago

“good service”

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Posted 8 years ago

“good service”

Helpful Report

Posted 8 years ago

I'm so sorry to hear that you have lost one of your earring backs. As a gesture of good-will I will send you out a new pair of butterfly backs in the post today. I have tested them against another pair of earrings the same as yours and they fit securely so hopefully you will have no further problems. Kind regards, Gabby

Posted 8 years ago

“Brilliant service will buy from Chapelle again,Thanks”

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Posted 8 years ago

I am so pleased to hear that you are happy with your new watch. We only have a small selection of our STORM watches online so if there are particular models you are looking for in the future do get in touch and we will do our best to help. Kind regards, Gabby

Posted 8 years ago

“You had the watch I was looking for which I could not find in a local jewellers or on the internet with 5 year guarantee and day/date, etc.”

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Posted 8 years ago

Thank you for your feedback. We offer free bracelet alterations on all watches bought from us, whether online or in our shops, and I am so glad you found this service useful. Kind regards, Gabby

Posted 8 years ago

“delivered next day. Excellent product”

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Posted 8 years ago

I'm glad to hear you are happy with your new Casio watch and the speed of service. Thank you for taking the time to leave a review. Kind regards, Gabby

Posted 8 years ago

“great speedy service with great quality products! would highly recommend”

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Posted 8 years ago

Thank you very much for taking the time to leave feedback. I hope your husband also loves the ring you chose for him. Kind regards, Gabby

Posted 8 years ago

“On both occasions I've used the online service it has been efficient and with ease”

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Posted 8 years ago

“Returned a watch that had a missing strap loop everything went well providing I have my postage reembursed. Replacement was provided”

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Posted 8 years ago

Once again, I am very sorry for any inconvenience. I can confirm that your postage costs were refunded on the same day we exchanged your watch. Please do get in touch if we can be of any further assistance. Kind regards, Gabby

Posted 8 years ago

“Excellent service came earlier than expected”

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Posted 8 years ago

“Excellent service came earlier than expected”

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Posted 8 years ago

“Excellent service came earlier than expected”

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Posted 8 years ago

“Excellent service came earlier than expected”

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Posted 8 years ago

“First class, quick delivery and easy to use site”

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Posted 8 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews