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Chapelle Jewellery Reviews

4.7 Rating 2,826 Reviews
94 %
of reviewers recommend Chapelle Jewellery
4.7
Based on 2,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Chapelle Jewellery Reviews
Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Anonymous
Anonymous  // 01/01/2019
I needed to exchange the watches I purchased. Chapelle couldn't have been more helpful. I would 100% most definitely use this company again.
Helpful Report
Posted 9 years ago
Very good service excellent packaging
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Posted 9 years ago
I was very please with the ease of ordering a product and the up to date nature of their website. I have recently ordered from other companies only to get a message saying the item was no longer in stock and here is a refund. So thank you Chapelle!
Helpful Report
Posted 9 years ago
I'm so glad to hear you are happy with your beautiful new pendant. Thank you for taking time to leave such lovely feedback, do get in touch if you're looking for anything else in future we can help you with. Kind regards, Gabby
Posted 8 years ago
Great
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Posted 9 years ago
Great
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Posted 9 years ago
Had to wait for delivery but it was a Christmas present but was well worth the wait, great service
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Posted 9 years ago
Thank you for getting in touch. I'm sorry that our Christmas closures meant your new ring took a little longer to reach you than usual. Thank you for your patience and kind words. I am so glad you are happy with your choice. Kind regards, Gabby
Posted 8 years ago
online transaction was fine. instore they were unwilling to help overly they said it was out of stock at their store and had lots of stock available but not where it was located.
Helpful Report
Posted 9 years ago
I'm really sorry to hear about your experience in store but I'm glad we could help online. Please could you email customerservices@chapelle.co.uk with further details so we can look into this further for you? Kind regards, Gabby
Posted 8 years ago
Excellent service speedy delivery
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Posted 9 years ago
I'm so glad you love your new watch. Thanks for getting in touch and leaving us feedback. Do let us know if you need anything in future. Kind regards, Gabby
Posted 8 years ago
Nice
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Posted 9 years ago
Excellent service
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Posted 9 years ago
Thanks for taking the time to leave feedback on your recent purchase. I am glad you are happy with your new watch but I will also ensure that the dimensions on this watch are double checked too. Kind regards, Gabby
Posted 8 years ago
It'll take 15 seconds they said.
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Posted 9 years ago
Was pleased with the service from the company i recieved the Watch in the Time stated
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Posted 9 years ago
Everything happened as it should and arrived on time
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Posted 9 years ago
Speedy delivery, necklace well packaged and exactly as described
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Posted 9 years ago
I am really pleased to hear you were happy with your experience of shopping online at Chapelle and thank you for taking the time to leave us such positive feedback. Do get back in touch if we can be of any further assistance. Best wishes, Sarah
Posted 8 years ago
Very efficient
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Posted 9 years ago
Speedier service & kept informed of the progress of the order - would definitely use again
Helpful Report
Posted 9 years ago
Thank you so much for taking the time to leave us feedback. I am really pleased to hear you were happy with your experience of shopping online at Chapelle Jewellery. All the best, Sarah
Posted 8 years ago
Simple to use, watch turned up as expected. Perfect
Helpful Report
Posted 9 years ago
Thank you for your feedback, I am glad you are happy with your new watch. If you have any questions regarding setting it up then do contact our customer services team who will be happy to help and advise. Kind regards, Gabby
Posted 8 years ago
Really quick delivery especially over the Christmas/New year period. Fantastic!
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Posted 9 years ago
Good luck! You have chosen a very beautiful ring and I'm sure the lucky recipient will be thrilled. Congratulations in advance! All the best, Gabby
Posted 8 years ago
There is not enough around and their selection is worse than my local jewellery shop
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Posted 9 years ago
We have a large number of men's watches ranging in price from under £50 to over £300 from brands such as Rotary, Casio G-Shock, Emporio Armani and Police so I am sorry to hear that you were unhappy with the selection on offer on our website. Kind regards, Sarah
Posted 8 years ago
was very impressed with the service
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Posted 9 years ago
Thank you so much for taking the time to leave us such positive feedback and I am really pleased to hear you were happy with your order and the service you received. If we can help at all in the future do get in touch. Kind regards, Sarah
Posted 8 years ago
Chapelle Jewellery is rated 4.7 based on 2,826 reviews