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Chapelle Jewellery Reviews

4.7 Rating 2,826 Reviews
94 %
of reviewers recommend Chapelle Jewellery
4.7
Based on 2,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Chapelle Jewellery Reviews
Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Anonymous
Anonymous  // 01/01/2019
Good service,fast delivery
Helpful Report
Posted 10 years ago
Bought Online, delivery was prompt so excellent service.
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Posted 10 years ago
Saw the items in store but did not have them in when went to buy, so ordered online
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Posted 10 years ago
Received a pearl necklace last year as a gift from a friend, who purchased it from Chapelle and I have been extremely happy with it.
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Posted 10 years ago
Quick excellent service and delivery.
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Posted 10 years ago
Ordered paid , delivered as stated no problems.
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Posted 10 years ago
Very quick an efficient
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Posted 10 years ago
Very friendly phone manor.
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Posted 10 years ago
As described, well packed, fast delivery and competitive price.
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Posted 10 years ago
i telephoned and had a very helpful lady,delivery and correrspondance really quick.
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Posted 10 years ago
The team in head office are extremely good. All my future orders will be made by picking up the phone and calling Trish or Claire. Both professionals and a credit to the company.
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Posted 10 years ago
Efficient service
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Posted 11 years ago
I had trouble completing my order online. I send an email explaining my problem. Trish promptly answered with an alternative online method. She also helped me correct a problem with an error in my shipping address. Excellent customer service!
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Posted 11 years ago
the service was very good
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Posted 11 years ago
I made an error in ordering the correct size on the website so contacted the customer services and was very impressed by the helpfulness in arranging for a replacement/exchange which as I have only just done has obviously not yet arrived,but am most impressed so far.
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Posted 11 years ago
Thank you for your positive comments. I am pleased we were able to exchange the ring for you and that you were happy with the service you received. I hope you are happy with the new ring when it arrives and do contact us if we can be of any further assistance. Kind regards Sarah
Posted 8 years ago
Very very quick delivery
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Posted 11 years ago
It came remarkably quickly. Was well packed and I'm pleased with the whole experience and will definitely come back again. I will recommend it to friends and family too.
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Posted 11 years ago
Thank you for your very positive comments. I am pleased to hear you were happy with your experience of shopping at Chapelle and we look forward to seeing you again in the future! Kind regards Sarah
Posted 8 years ago
Lovely earrings, arrived very quickly. A very pleasant transaction. Would highly recommend Chapelle Jewellery.
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Posted 11 years ago
Best Customer service i have had from a company in a long time.
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Posted 11 years ago
Thank you for your positive comments and I am pleased that you were happy with the customer service you received. Top levels of customer service are very important to us all here at Chapelle so it is great to hear you had a positive experience. I will pass your comments on to the team. Kind regards Sarah
Posted 8 years ago
Prompt delivery!
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Posted 11 years ago
Chapelle Jewellery is rated 4.7 based on 2,826 reviews