Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't say that Chapelle Jewellery made me happy . I ordered a watch on ebay it was delivered on day specified .”

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Posted 8 years ago

Thank you for your review. It is to my understanding that you were experiencing some technical difficulties in placing your order on eBay originally however this was resolved quickly and the order was dispatched out as quickly as possible. Kind regards, Chapelle Jewellery

Posted 8 years ago

“The service was first class brilliant prices speedy delivery. I would recommend Chapelle Jewellery to anybody. I am completely satisfied and would definitely use them again should the need arise. Thanks to everyone. Sheila Hinds Lincoln.”

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Posted 8 years ago

Hi Sheila, Thank you so much for your lovely review. It is great to hear when customers are happy with the service we have provided, it is always good to hear when we are getting it right! I hope that we can assist you again in the near future. Kind regards, Chapelle Jewellery

Posted 8 years ago

“I dont really know as it was bought as a gift. But it looks very nice.”

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Posted 8 years ago

Hi Jennifer, thank you for your review. I hope that the recipient of the gift likes the item you purchased from us. Kind regards, Chapelle Jewellery

Posted 8 years ago

“I wanted a Radley watch so on trailing through the internet found that Chapelle's had the one I liked. I ordered it and it arrived very quickly, and packed really well. I am really pleased with my purchase and would certainly order from them again.”

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Posted 8 years ago

Thank you for taking the time to leave us such a positive review. I am glad to hear that the Radley watch you ordered from us was well received. I hope that you visit our website again in the near future. Kind regards, Katie

Posted 8 years ago

“Great item at a great price delivered quickly”

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Posted 8 years ago

Hi Derek, thank you for your review. I am pleased to hear that the delivery of the order was quick and that you are happy with the price paid. We offer a minimum of 30% off the RRP of all products all year round aiming to offer the most competitive prices possible. I hope that you shop with us again in the near future. Kind regards, Katie

Posted 8 years ago

“Prompt service and good price, happy with watch.”

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Posted 8 years ago

Thanks for your positive review. I am so pleased to hear that you are happy with both the service you received and the price of the watch you purchased. I hope that you shop with us again in the near future. Kind regards, Chapelle Jewellery

Posted 8 years ago

“my replacement watch arrived quickly”

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Posted 8 years ago

Thank you for your review. I am pleased to hear that your replacement watch arrived quickly. I do hope that if you should require any further assistance that you would not hesitate to get back in touch. Kind regards, Chapelle Jewellery

Posted 8 years ago

“Easy site to use, items are as seen, with Great delivery.”

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Posted 8 years ago

Thank you for your review. It is great to hear that you found our website easy to use and I am also pleased that the delivery was well received. Kind regards, Chapelle Jewellery

Posted 8 years ago

“I had no problems at all. My purchase was very smooth from beginning to end. I would have no problem purchasing again.”

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Posted 8 years ago

Thank you for your positive review. I am so pleased to hear that your purchase rand smoothly and I hope that you shop with us again in the near future. Kind regards, Chapelle Jewellery

Posted 8 years ago

“Competitive price, large choice and well organized webshop is what caught my attention. The actual order process, swift dispatch and proper packaging was what made me eventually happy with the choice of place to order the Casio watch I bought. The actual product is exactly as described and expected.”

Chapelle Jewellery 5 star review on 19th January 2017

Helpful Report

Posted 8 years ago

Hi Peter, thank you for taking the time to leave our company such a positive review. I am pleased to hear that the ordering process was swift and easy and that most importantly you are pleased with your Casio watch. Kind regards, Chapelle Jewellery

Posted 8 years ago

“Watch cheaper online. In stock. Arrived with 2 days of ordering.”

Helpful Report

Posted 8 years ago

Thanks for your review. I am pleased to hear that the watch you ordered arrived promptly. We offer at least 30% off the RRP of every item all year round and aim to offer the most competitive prices possible. I hope that you visit our website again in the near future. Kind regards, Chapelle Jewellery

Posted 8 years ago

“Speedy safe delivery of my new watch.”

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Posted 8 years ago

Thank you for your review. I am glad to hear that the watch was delivered quickly and that it was well received. Kind regards, Chapelle Jewellery

Posted 8 years ago

“Great price for the watch we wanted”

Helpful Report

Posted 8 years ago

Thank you for taking the time to leave us a review. I am pleased to hear that you managed to find a watch you liked at a great price with our company. Here at Chapelle we offer a minimum of 30% off the RRP of every item all year round. I hope that you visit our site again in the near future. Kind regards, Chapelle Jewellery

Posted 8 years ago

“I placed my order on 30 December 2016, the money was debited from my account on 3 January but I didn't receive my goods until 11 January. It was a birthday present for my sister and when I called to chase up the order on 6 January I was advised it had not yet been dispatched, as an apology I was refunded the £3.50 postage, I was also assured the goods would be with me on Tuesday 10 January unfortunately they didn't arrive until Wednesday 11 January.”

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Posted 8 years ago

Good morning, I am so sorry to hear that the present wasn't received in time. I believe my colleague refunded your postage costs as a gesture of goodwill. I can also see that we upgraded the delivery to Royal Mail Special Delivery. I do apologise that Royal Mail did not get this to you by 1pm on the 10th as promised as this is unfortunately out of our control once the item has left our offices. If you have any further enquiries then please do not hesitate to get back in touch with our Customer Services department. Kind regards, Chapelle Jewellery

Posted 8 years ago

“Excellent, prompt and efficient delivery service, the quality of the jewellery I ordered was above what I expected and also great value for money! Well done!”

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Posted 8 years ago

“Best deal out there, great service too! Very happy with purchase, will shop at Chapelle Jewellery again.”

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Posted 8 years ago

“I ordered a watch unfortunately the Royal Mail delivery link to track my delivery did not work. I called customer services and received assistance, I successfully received my watch a couple of days later. Good service.”

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Posted 8 years ago

“Friendly helpful staff ( Connor? ) Love my watch, good delivery thank you”

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Posted 8 years ago

“I ordered a Radley watch as a present, all I ever want from online suppliers is fast, efficient service and well priced product, I want stress free shopping. Chapelle provided EXACTLY that, very good price, well wrapped parcel, delivered when said they would... totally stress free. Happy to recommend on the basis of my experience and one of the first ports of call for future purchases.”

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Posted 8 years ago

“First class service.”

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Posted 8 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews