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Chapelle Jewellery Reviews

4.7 Rating 2,826 Reviews
94 %
of reviewers recommend Chapelle Jewellery
4.7
Based on 2,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Chapelle Jewellery Reviews
Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Anonymous
Anonymous  // 01/01/2019
We don't get disappointed with your products.
Helpful Report
Posted 9 years ago
Dispatch and postage quite slow.
Helpful Report
Posted 9 years ago
Thank you for your feedback. I'm sorry to hear you weren't able to order a replacement. If you are ever unhappy with any product you order from us please do get in touch as we will do all we can to help and can often source a replacement from one of our stores, even if our website is out of stock. Kind regards, Gabby
Posted 8 years ago
Out of stock on website so phoned. Stock found and online order completed within 30 minutes. Thankyou for you efficiency.
Helpful Report
Posted 9 years ago
I'm glad we could help you find the watch you were looking for. Thanks for the feedback and do get in touch if we can be of any further assistance in future. Kind regards, Gabby
Posted 8 years ago
Very friendly and approachable staff
Helpful Report
Posted 9 years ago
I hope that the gift goes down well - you've chosen one of our most popular Casio watches so I think it will be fine! Thanks for taking the time to leave feedback for us. Kind regards, Gabby
Posted 8 years ago
Easy to order. Fast delivery
Helpful Report
Posted 9 years ago
It's very good to hear that you are happy with the service received. I hope you enjoy your new Fossil watch. Kind regards, Gabby
Posted 8 years ago
Simple website, goods arrived quickly.
Helpful Report
Posted 9 years ago
I'm glad you found the website simple to use and were happy with the speed of service. I hope you continue to enjoy wearing your lovely new earrings. Kind regards, Gabby
Posted 8 years ago
delivered ahead of schedule
Helpful Report
Posted 9 years ago
I'm glad you are enjoying your new watch and I know exactly what you mean about the hands adjusting! We also have some Citizen watches with similar features, which are pretty cool too. Kind regards, Gabby
Posted 8 years ago
Quick Delivery
Helpful Report
Posted 9 years ago
Thank you for taking the time to leave feedback on your recent experience with Chapelle. Do get in touch if we can be of any further assistance in future. Kind regards, Gabby
Posted 8 years ago
Fast and professional.
Helpful Report
Posted 9 years ago
I'm glad you are happy with the service and your new watch. Thank you for taking the time to leave us feedback. Kind regards, Gabby
Posted 8 years ago
Delivery very fast very happy with purchase would recommend
Helpful Report
Posted 9 years ago
Thanks for the great feedback! I hope you continue to enjoy your lovely new Radley watch set. Kind regards, Gabby
Posted 8 years ago
Couldn't fault the service and help I received
Helpful Report
Posted 9 years ago
Thank you for your kind words. Do get in touch if you would like any further assistance in future, especially if you are interested in any other pieces from our Sterlina Milano collection. Kind regards, Gabby
Posted 8 years ago
Excellent products and service.
Helpful Report
Posted 9 years ago
I'm so pleased to hear that you love your new Hot Diamonds necklace. We have new Hot Diamonds designs arriving online and in store quite frequently so do check back for more pieces soon! Kind regards, Gabby
Posted 8 years ago
good response, very helpful
Helpful Report
Posted 9 years ago
I'm glad to hear you are happy with your new Citizen watch. Thank you for taking the time to leave us feedback. Kind regards, Gabby
Posted 8 years ago
In my experience the website had all the details I required and having selected my watch the purchase process was simple. Delivery was super quick and there were emails to keep me informed of progress.
Helpful Report
Posted 9 years ago
Thank you so much for taking the time to leave such extensive and informative feedback. I'm so glad to hear you are happy with the watch received and I hope you use our service again in future. Kind regards, Gabby
Posted 8 years ago
Quality product, unbeatable price, next day delivery, Great.
Helpful Report
Posted 9 years ago
It's great to hear that you are so happy with the service and your new Citizen watch! Do get in touch if we can be of any further assistance in future. Kind regards, Gabby
Posted 8 years ago
Very good service, provided information of the progress of the delivery. Package arrived in perfect condition.
Helpful Report
Posted 9 years ago
Thank you for letting us know that you are happy with your purchase and the service we provided and for taking the time to leave us feedback. Kind regards Gabby
Posted 8 years ago
Excellent & fast service. Will definately use them again.
Helpful Report
Posted 9 years ago
Thanks for taking the time to leave us feedback. We are always happy to hear from customers and I'm glad you were happy with our service. Kind regards Gabby
Posted 8 years ago
Excellent & fast service. Will definately use them again.
Helpful Report
Posted 9 years ago
Thanks for taking the time to leave us feedback. We are always happy to hear from customers and I'm glad you were happy with our service. Kind regards Gabby
Posted 8 years ago
This was the first time I have used Chapelle Jewellery but it will not be the last. They are superb for choice, price and service. Thanks guys
Helpful Report
Posted 9 years ago
Thank you for lovely feedback, I'm glad to hear you were so impressed! I hope you shop with us again soon, but in the meantime enjoy your retirement and your lovely new watch. Kind regards Gabby
Posted 8 years ago
Excellent loved the product
Helpful Report
Posted 9 years ago
I'm glad to hear that you are pleased with your purchase, especially as it was for a gift! Do check back for more deals in future as we are continually adding new watches and jewellery to our range. Kind regards Gabby
Posted 8 years ago
Chapelle Jewellery is rated 4.7 based on 2,826 reviews