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Chapelle Jewellery Reviews

4.7 Rating 2,826 Reviews
94 %
of reviewers recommend Chapelle Jewellery
4.7
Based on 2,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Chapelle Jewellery Reviews
Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Anonymous
Anonymous  // 01/01/2019
The watch was a birthday gift for my partner and it arrived the next day in time for his birthday! It was great value and he was over the moon with it!
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Posted 7 years ago
Thank you for your review. We're so pleased to hear you and your partner are happy with your recent purchase from us! All the best, Chapelle Jewellery
Posted 7 years ago
Great prices, prompt delivery, highly recommended!
Chapelle Jewellery 5 star review on 24th May 2017
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Posted 7 years ago
Thank you for your kind review and taking the time to include an image too, it's very much appreciated. We're so pleased you're happy with the service and very much hope we get to deal with you again in the near future. All the best, Chapelle Jewellery.
Posted 7 years ago
Great Products, Great Price and Great Delivery
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Posted 7 years ago
Great Price, Great Product, Great Delivery!!
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Posted 7 years ago
Thank you for your lovely review. I hope that you shop with us again in the near future. Kind regards, Chapelle Jeweller
Posted 7 years ago
Excellent friendly service when I emailed Chapelle jewellery. Website very easy to use. I had a watch posted out to New Zealand for my husband's birthday. It arrived quickly & was well packaged. I would definately recommend this shop to others! THANK YOU :)
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Posted 7 years ago
Thank you for your lovely review. I hope that you shop with us again in the near future. Kind regards, Chapelle Jeweller
Posted 7 years ago
Fab So happy
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Posted 7 years ago
Ordered my bracelet from website. When it came it was alot better than I thought it would be. Fantastic piece of jewellery. Will definitely use them again
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Posted 7 years ago
Thank you for your lovely review. I hope that you shop with us again in the near future. Kind regards, Chapelle Jeweller
Posted 7 years ago
It's was a lovely item I received. It was however very late as it was a 16th birthday present. Need to make sure they are more up to date on their stock.
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Posted 7 years ago
Thank you for your review. We are constantly striving to improve our customer service so we will take your comments on board and use this information to develop our customer experience. Kind regards, Chapelle Jewellery
Posted 7 years ago
My son bought an engagement ring for his girlfriend. She was delighted with the ring and said 'Yes'
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Posted 7 years ago
That is fantastic news to hear! Congratulations to both! Glad to hear she loved the ring. Kind regards, Chapelle Jewellery
Posted 7 years ago
Excellent speedy service . Really pleased with my purchase
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Posted 7 years ago
Thank you for your lovely review. I hope that you shop with us again in the near future. Kind regards, Chapelle Jewellery
Posted 7 years ago
Slight issue with watch being delivered, by Royal Mail , whilst we were out, so had to pick up the next day, Chapelle Jewellery did not let us know any delivery or tracking details. However, watch was fully charged and ready to use in the UK and was as per specification. Overall very pleased with service and watch Graham Pannell (present from wife, Alison)
Helpful Report
Posted 7 years ago
Hi Graham, I am sorry to hear that you not receive an email containing a tracking reference from us. We have been experiencing a few technical difficulties with our new dispatching methods however we are looking at improving this as a priority. Thank you for bringing this to our attention. I am pleased to hear that you are happy with the watch and the service we provided. Kind regards, Chapelle Jewellery
Posted 7 years ago
Site easy to use and very prompt delivery.
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Posted 7 years ago
Good morning, Thank you for your kind words, I am so glad that you are happy with the service you have received and the item has been well received. We do look forward to dealing with each other again in the future. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Found a nice Accurist watch at a price I could not miss out on
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Posted 7 years ago
Good morning, Thank you for your kind words, I am so glad that you are happy with the service you have received. We do look forward to dealing with each other again in the future. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Amazing products at a fantastic price. Customer services were phenomenal and nothing was ever too much. I will most certainly be using them again, online and in store. Thanks Chapelle!
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Posted 7 years ago
Thank you for your lovely review! I am so pleased to hear that you would definitely shop with us again and I will certainly pass on your kind words to our Customer Services department. We look forward to your next visit to Chapelle! Kind regards, Chapelle Jewellery
Posted 7 years ago
Superfast delivery. Very pleased
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Posted 7 years ago
Good morning, Thank you for your kind words, I am so glad that you are happy with the service you have received and the item has been well received. We do look forward to dealing with each other again in the future. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Choice was available and the site was easy to navigate.
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Posted 7 years ago
Good morning, Thank you for your kind words, I am so glad that you are happy with the service you have received. We do look forward to dealing with each other again in the future. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Excellent customer service coupled with extremely competitive pricing, what's not to like
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Posted 7 years ago
Good morning, Thank you for your kind words, I am so glad that you are happy with the service you have received and the item has been well received. We do look forward to dealing with each other again in the future. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Purchased a beautiful looking Rotary watch at a great price which was delivered in quick time More than happy to recommend Chapelle Jewellery to others
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Posted 7 years ago
Good morning, Thank you for your kind words, I am so glad that you are happy with the service you have received and the item has been well received. We do look forward to dealing with each other again in the future. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Chapelle provided excellent customer service and speedy delivery. Last but by no means least, the price was excellent. Many thanks.
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Posted 7 years ago
Good morning, Thank you for your kind words, I am so glad that you are happy with the service you have received and the item has been well received. We do look forward to dealing with each other again in the future. Kind regards, Chapelle Jewellery.
Posted 7 years ago
Very friendly service and prompt delivery
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Posted 7 years ago
Chapelle Jewellery is rated 4.7 based on 2,826 reviews