Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

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“Very efficient service”

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Posted 9 years ago

Thank you for your feedback. I am glad you found our service efficient and that you were happy with the discounted price. We guarantee savings of at least 30% off the RRP across our entire range of designer watches and jewellery all year round so do keep an eye on our website as we constantly add new items. Kind regards, Sarah

Posted 8 years ago

“Good communications and fast delivery”

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Posted 9 years ago

Thank you so much for taking the time to leave such positive feedback. I am really pleased to hear you were happy with the communication and delivery. Please do get in touch if we can help in the future. Thanks again, Sarah

Posted 8 years ago

“Great product swiftly delivered by royal mail”

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Posted 9 years ago

“Great product swiftly delivered by royal mail”

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Posted 9 years ago

“Quick to validate item description. Prompt delivery and lovely item. Very impressed all in.”

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Posted 9 years ago

Thanks for letting us know that you were happy with the service, delivery and earrings you ordered from us. Do get in touch if we can be of any assistance in the future. Thanks again, Sarah

Posted 8 years ago

“Excellent service. Watch arrived quickly”

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Posted 9 years ago

I'm so pleased to hear that you were happy with your experience of shopping online at Chapelle and thank you for taking the time to leave us feedback. We guarantee discounts of at least 30% off the RRP across all jewellery and designer watches so do pop back and get in touch if we can be of any assistance in the future. Thanks again, Sarah

Posted 8 years ago

“Very good thanks”

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Posted 9 years ago

“It would have been useful to have better details on the estimated delivery date”

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Posted 9 years ago

Thank you for taking the time to leave us feedback. I will pass your comments about delivery dates on to the relevant team here. We use Royal Mail to deliver all our orders and perhaps we need to make their time scales more prominent on the website. Thanks again, Sarah

Posted 8 years ago

“Service was fast, website very easy to use.”

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Posted 9 years ago

I am really pleased to hear you were happy with the service you received and that you found our Chapelle website easy to use. Thank you for leaving us feedback and do get in touch if we can be of any assistance in the future. Kind regards, Sarah

Posted 8 years ago

“quick service”

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Posted 9 years ago

“Prompt service, product arrived well packaged.”

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Posted 9 years ago

“Quick and efficient delivery of item. Amazing after care, emailed regarding a few things and replies were sent quickly and resolved issued.”

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Posted 9 years ago

Thank you so much for your positive feedback. It is great to hear you were really happy with the after care you received from our customer services team and I will be passing your comments on to them. Do get in touch if we can be of any assistance in the future. Kind regards, Sarah

Posted 8 years ago

“Have used chapelle a number of times having visited their outlet at Lakeside Doncaster. Discounts are excellent considering brands available. The reason I give only good and not excellent is the the outer box for this product was significantly damaged on arrival and so had to be discarded which when I'm giving the item as a present was disappointing.”

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Posted 9 years ago

Thank you for leaving us feedback and I am really sorry to hear that the box arrived damaged. If you would like us to send you out a replacement Radley outer box then do let me know and I will get one in the post to you as soon as possible. Kind regards, Sarah

Posted 8 years ago

“Excellent customer service”

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Posted 9 years ago

Thank you so much for taking the time to leave us feedback. I am really pleased to hear you are happy with the service you received and I will pass your comments on to our customer service team. Kind regards, Sarah

Posted 8 years ago

“Very efficient company to deal with. The watch had to be returned and they were extremely helpful.”

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Posted 9 years ago

Thank you for leaving us such positive feedback and I am sorry to hear that the watch was unsuitable. Please do get in touch if we can be of any assistance in the future. Kind regards, Sarah

Posted 8 years ago

“Great service”

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Posted 9 years ago

“All entirely satisfactory”

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Posted 9 years ago

“Website easy to use and product was delivered super quick. Thankyou”

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Posted 9 years ago

It's great to hear that you found our website easy to use and that delivery was quick; thank you for taking the time to let us know you were happy with your experience of shopping at Chapelle Jewellery. Kind regards, Sarah

Posted 8 years ago

“Good service”

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Posted 9 years ago

“Staff very helpful”

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Posted 9 years ago

Thank you for taking the time to leave us such positive feedback. I am really pleased to hear that you found our customer service team so helpful and I will pass your comments on to them. Kind regards, Sarah

Posted 8 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews