Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The stuff i ordered were both delivered on time. Although the watch had a little issue but this was sorted swiftly. Special thanks to the staff(Ms. Sherelle) who dealt with the issue. Overall I am a happy customer and would highly recommend Chapelle Jewellery.”

Helpful Report

Posted 6 years ago

Thank you taking the time to leave a review. We pleased to hear that the issue you had was resolved to your satisfaction and you are happy with your purchase. We will be sure to pass on your thanks to our Customer Service team.

Posted 6 years ago

“I bought small Rose gold studs that look very similar to Ted Baker studs, but are actual solid Rose gold and half the price! Can’t fault delivery or items. I will definitely be a regular on the website as well as in my local branch.”

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Posted 6 years ago

Thank you for your review. We're glad to hear you are happy with your purchase. Thank you for shopping with Chapelle.

Posted 6 years ago

“Good website. Found the watch I wanted, cheaper than anywhere else I had looked, delivered in 48 hours, no problems. Would use again.”

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Posted 6 years ago

Thank you for taking the time to leave a review and thank you for shopping with Chapelle.

Posted 6 years ago

“Brilliant service, the watch arrived in days.”

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Posted 6 years ago

Thank you for taking the time to leave a review. We're pleased to hear your watch was well received.

Posted 6 years ago

“Very helpful polite and professional.”

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Posted 6 years ago

Thank you for your review. We're pleased to hear you received great service.

Posted 6 years ago

“Exactly what I wanted at a great price.”

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Posted 6 years ago

Thank you for taking the time to leave a review. We agree, our prices are pretty good! Thank you for shopping with Chapelle.

Posted 6 years ago

“Beautiful bracelet, great quality silver and the diamonds sparkle. Gave as a gift and my friend absolutely loved it”

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Posted 6 years ago

We're so pleased to hear your friend loved her gift. Thank you for taking the time to leave the review and thank you for shopping with Chapelle.

Posted 6 years ago

“Happy with the service provides by head office”

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Posted 6 years ago

Thank you for your review. We're pleased to hear you received great service from Head Office.

Posted 6 years ago

“Great product delivered securely at a competitive price.”

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Posted 6 years ago

Thank you for your review and thank you for shopping with Chapelle.

Posted 6 years ago

“Great pieces of jewellery, brilliant prices.”

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Posted 6 years ago

Thank you for your review. Keep an eye on our website as new products are added weekly.

Posted 6 years ago

“I have bought quite a few Fabulous Ladies Watches from Chapelle Jewellery online. They sell top Brand names, each Watch is of the highest quality and at affordable prices. Also they have some great bargins on offer. Delivery has always been on time and as expected. I would highly recommend buying from them and I look forward to buying from them in the future.”

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Posted 6 years ago

Thank you for taking the time to leave a review. We really appreciate your comments.

Posted 6 years ago

“Beautiful earrings excellent price”

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Posted 6 years ago

We're glad to hear you are happy with your purchase. Thank you for taking the time to leave a review.

Posted 6 years ago

“Excellent service”

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Posted 6 years ago

Thank you for taking the time to leave a review. We're pleased to hear you received great service.

Posted 6 years ago

“Great products, disappointing service. I ordered an amber necklace as part of an order which I wanted to collect whilst visiting the UK on a trip back from my usual home abroad. I received an email the following day to say it wasn't actually available - permanently out of stock - and I would be issued a refund. I contacted customer services to ask whether a similar item was in stock, as my time available for collection of the posted item was small. It was not, but I was told it would be available three days later and to let them know if I would like to order this and I would be sent a code for free delivery. So far so good. I replied to say that I would like to do this - and never heard any more. So no pendant (which I needed for an outfit to match an existing pair of Chapelle earrings), and no idea whether if I order anything again for someone to bring over for me whether it is actually going to be available after I have paid for it. Not impressed. Sad, as they have beautiful products.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to leave a reply. We're very sorry to hear of your experience. One of our team members has emailed you so we can resolve this for you.

Posted 6 years ago

“Despite the item not being as described, Chapelle refused to refund the postage to return the item. I won't be ordering anything from them again.”

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Posted 6 years ago

“Excellent service and very helpful. Would use again”

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Posted 6 years ago

Thank you for your review, Michael and thank you for shopping with Chapelle.

Posted 6 years ago

“Really nice watches great for presents.”

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Posted 6 years ago

“Excellent service and experience at Chapelle Jewellery! I'm happy with my purchase. Highly recommend! Thanks a lot!”

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Posted 6 years ago

“Absolutely delighted with my purchase and delivery time. The customer service received exceeded my expectations.”

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Posted 6 years ago

“Service excellent Communication well informed by email”

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Posted 6 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews